Homewell Curlew Practice
Havant Health Centre, Civic Centre Road, Havant, Hampshire, PO9 2AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring professionalism
Rated 4 stars out of 5
by Anonymous - Posted on 22 June 2023
The doctor listened patiently and then gave me a very thorough examination and asked many questions. She sent me for a blood test which reception arranged for a time to suit me. She also referred me to occupation and physio therapists. Depending on the results of the blood test she will refer me to cardiology. She will arrange for a follow up appointment in a few weeks.
Visited June 2023
Homewell Curlew Practice has not yet replied.
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Review titled Not great service
Rated 2 stars out of 5
by Anonymous - Posted on 03 June 2023
Finally got an appointment faca to face only to be told Im not sure why you are here there is nothing I can do for you if that was the case why make me an appointment and waste my time I was told you have an appointment with physiotherapy if it doesn't help then ask them what the next step is, was very annoyed
Visited June 2023
Review titled Homewell Curlew Practice
Replied on 07 June 2023
Dear Patient, Many thanks for your feedback. I am sorry to hear that you feel like you had a wasted appointment. As you have submitted your review as Anonymous I am unable to look further into the reasons as to why this may have happened. Please feel free to contact me if you require further assistance. Many thanks Alisha Practice Manager
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Review titled Very good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 June 2023
I was given a one to one Doctors appointment when it became necessary for me to see someone. I received excellent attention and care and was advised about the diagnosis and prescribed medication. I did not feel rushed. Thank you.
Visited June 2023
Homewell Curlew Practice has not yet replied.
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Review titled Great when you can eventually get a face to face
Rated 3 stars out of 5
by Anonymous - Posted on 19 May 2023
Nearly every time I complete the online booking form, I get all the way to the end after following the question trail to be told to call 111 or 999, when I know it’s not an emergency, so you complete it again with a lot less info on just so it gets through the system! It is hard to get a face to face appointment, it took me two weeks even though it was for breathing issues. But when you finally get through to see the Dr of your choice, the one who knows you, knows your case, knows your history, so you don’t have to start from the beginning of any issues you are having and try to explain and/or remember everything, such a waste of time all this repetition, you could see more patients if the didn’t have to go through their history monologue. But when you do see the Dr of choice, they are wonderful, attentive, caring, interested and don’t rush you. Just get this online booking and online appointment sorted. As there have also been many telephone appointments where the clinician does not speak English as their first language and I’ve spent ages on the phone trying to understand what she is saying and I’m constantly asking her to repeat her question or to say it more slowly. Just get this fixed and more face to face please x
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Patient, Many thanks for your feedback. If our website prompts you to call 999 this is because it has picked up a red flag in your request. As we are a GP practice not an emergency service we have this system in place to protect our patients. Unfortunately I will not be able to fix as per your request as we are proud to recruit doctors from different ethnicities and cultures at the Homewell practice. Alisha Practice Manager
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Review titled waiting times are the problem
Rated 3 stars out of 5
by Anonymous - Posted on 24 May 2023
have no problem with the staff very polite waiting for response is the biggest problem and seeing someone face to face not the same on the phone doctors very good
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Patient, Many thanks for your feedback. I will pass this on to the relevant team in the practice. Alisha Practice Manager
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Review titled Amazing prompt service
Rated 5 stars out of 5
by Sarah - Posted on 24 May 2023
I contacted today with trouble with an infection . I put an online request in at 7:30am and got on with my work day . I received a text within an hour to arrange a call and I had treatment sorted by a wonderful nurse practitioner . Can’t ask for better than that ! Well done all
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Sarah, Many thanks for your 5 star review of our service at the Homewell Practice. I will ensure I pass on your feedback to our nurse practitioner team and I totally agree they are amazing! We are very lucky to have them. Alisha Practice Manager
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Review titled Friendly GP's
Rated 5 stars out of 5
by Anonymous - Posted on 20 May 2023
Filled in online form was rung back and given a doctors appointment later that day. Treated with respect and kindness.
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Patient, Many thanks for your 5 star review of our service at the Homewell Practice. Alisha Practice Manager
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Review titled Great staff
Rated 5 stars out of 5
by Dana Mihaila - Posted on 20 May 2023
Very dedicated Very prompt Had surgery outside and needed to get the stitches out... Excellent nurse and a practitioner
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Many thanks Dana for your 5 star review. I will ensure I pass on your feedback to our nursing team at the Homewell Practice. Alisha Practice Manager
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Review titled Dreadful
Rated 1 star out of 5
by Anonymous - Posted on 18 May 2023
Unable to book a future appointment despite being at reception, told to go home and do it online. The whole process of getting an appointment is absolutely appalling.
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Patient, Many thanks for your review. I am unsure of what happened on this occasion and I can assure you we can absolutely take appointment requests at the reception desk. In fact we do provide this for patients on a daily basis. You can also call us on the phone and we can do an appointment request for you too. If you would like to feedback any further comments on your experience, please do contact me. However I will need further information than anonymous so I can investigate fully. Many thanks Alisha Practice Manager
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Review titled Local GP Practice
Rated 5 stars out of 5
by Kenny Spencer - Posted on 25 May 2023
Good communications before and throughout visit, very friendly upfront reception & very professional medical staff. Rarely have to wait beyond stated appointment times. All in all a pleasant experience.
Visited May 2023
Review titled Homewell Curlew Practice
Replied on 31 May 2023
Dear Kenny, Many thanks for your 5 star review of our service at the Homewell Practice. Alisha Practice Manager