Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Clinician Call
Rated 4 stars out of 5
by Anonymous - Posted on 10 February 2025
Excellent service from the Practice Clincian. Discussed over the phone with everything explained in a clear manner.
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Horizon healthcare
Rated 4 stars out of 5
by Gunta - Posted on 15 February 2025
I had an appointment with Dr. for a routine check-up. Dr was very professional and took the time to listen to all my concerns. The staff was friendly, and I didn’t have to wait long to be seen. Overall, a great experience.
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Friendly and Professional Service at the Medical Center
Rated 5 stars out of 5
by Klaudia - Posted on 04 February 2025
I recently had a smear test, and I have to say that the two ladies who attended to me created a very friendly and comforting atmosphere. Even though it wasn’t the most pleasant or comfortable examination, they handled it with great care and gentleness. Thanks to them, the experience was much better than I expected, and I would gladly go again for my next appointment. I also had the chance to interact with the reception staff when I needed some advice, and they were absolutely lovely—very kind and eager to help. While waiting in the reception area, I even witnessed a situation where two men came in and behaved very rudely towards the receptionists. Despite this, the ladies remained professional, calm, and continued offering their assistance with great patience. Overall, my experience at the clinic was very positive, and I truly appreciate the professionalism and kindness of the staff.
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Good, caring service
Rated 4 stars out of 5
by Theresa Holmes - Posted on 07 February 2025
I was seen by GP on 5th February 2025 and I have seen and spoken with several admin staff, a Paramedic AP and several Doctors, all have been helpful and caring and taken time to ensure my best interests and understanding of the medical problem. I could not have asked for better care. Well done all.
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Great practice and professional GP
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2025
The GP was professional and empathetic and had had great knowledge of my condition. The practice is easy to get to and it's convenient to self check-in
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Great Doctor
Rated 3 stars out of 5
by Anonymous - Posted on 14 February 2025
Had a clearer conversation about numerous issues on a phone call yesterday with the doctor who decided to call me and discuss them with me On this occasion
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 February 2025
The staff members I met in my visit with my 2 year old were all very friendly and welcoming. The call handler who booked his appointment was also very polite and helpful. The lady my son saw was very friendly and attentive, she took the time to explain some of the things she was saying so I left very positive and informed. One to the best go surgeries I have been to!
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Great Experience and Practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
Staff reassured me during the procedure.. She explained the process and made me feel at ease. I did not wait long before I was called, privacy was provided.
Visited February 2025
Horizon Healthcare has not yet replied.
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Review titled Medication Review with Pharmacist
Rated 5 stars out of 5
by Audrey - Posted on 17 January 2025
My medication Review with the pharmacist on January 13th was excellent. The pharmacist discussed my recent blood test results, reviewed how I was responding to my repeat medication and did this in a down to earth yet professional manner. She was extremely polite, information and personal.
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Great Pharmacist
Rated 5 stars out of 5
by Dave Black - Posted on 14 January 2025
Pharmacist is a okay 5 stars imo ☆★☆★☆ Her attention to detail and explanation. was best yet!!! But the problems over Doctor appts persists¡ It is 21st century diabolical! Like start of a Formula One Motor car race and needs attention forthwith!!!
Visited January 2025
Horizon Healthcare has not yet replied.