Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Pharmacist
Rated 5 stars out of 5
by Dave Black - Posted on 14 January 2025
Pharmacist is a okay 5 stars imo ☆★☆★☆ Her attention to detail and explanation. was best yet!!! But the problems over Doctor appts persists¡ It is 21st century diabolical! Like start of a Formula One Motor car race and needs attention forthwith!!!
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 07 January 2025
Rang in the morning, got a appointment with doctor in the afternoon with a follow-up the next week. 👍
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Godday Abu OGAR - Posted on 03 January 2025
Horizon Healthcare provides an excellent service to my family and I. The nurse that attended to my son yesterday was so nice and caring.
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled A good health service
Rated 4 stars out of 5
by Scott - Posted on 19 December 2024
Horizon Healthcare gave me a very good service. It was just for a prescription review but the lady i spoke to was very friendly & knowledgeable. She went through all the options step by step & explained everything simply, resulting in a very satisfactory conclusion.
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Unbelievable
Rated 1 star out of 5
by Anonymous - Posted on 11 December 2024
Had an appointment with the nurse who was absolutely brilliant, but then went to reception to book an appointment with a doctor to be told I have to call to arrange a appointment. I was so shocked with there reply. So you don't speak to the reception when checking in for your appointment and they can't make an appointment when you stand at reception. My question is then is why do we have receptionist? I then called to make an appointment to be told I was 11th in line, this never changed. So I still haven't got an appointment and it's not as though I'm there all the time
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Kathleen chapman - Posted on 31 December 2024
I called first thing in morning and was seen by a practitioner nurse in the afternoon she understood my problem and treated me with confidence and respect and talked me through the treatment
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Great practice, great service, great staff
Rated 5 stars out of 5
by Denise McCann - Posted on 13 December 2024
My medicinevreview was due, I received the relevant blood test forms along with a text message to book into blood clinic. Once bloods were taken I received a message to book appointment with pharmacist to discuss results. All this completed without any issues. Pharmacist was excellent, listening to my input and offering advise when needed. Excellent teamwork
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Truly Great Practice
Rated 5 stars out of 5
by Michael - Posted on 09 December 2024
The day's appointment was full bit when the admin heard I was in pain, she booked me to come in in a few hours. The doctor was very patient and listened to and professionally diagnosed what seemed to be the issue. He also immediately gave a great pain killer that has helped a great deal. He also gave the telephone to book the X-ray which I'll be having in a few hours. I really appreciate your service. Thanks
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Nurse
Rated 3 stars out of 5
by Anonymous - Posted on 17 December 2024
Nurse said couldn't help when I told her about my flushes + sore skin think from thyroid tablets being increased got to bother the doctor + waste an appointment all I wanted was to lower them couldn't be anything else thought a nurse could do that
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Worst GP ever. It should be closed
Rated 1 star out of 5
by Rehan - Posted on 29 November 2024
I had an appointment for with my GP and they were worst as just before 1 hour of appointment, they tried to call me to say my appointment is cancelled saying nurse car got broken. I asked to book another appointment and the person on call said she can't book the appointment and said she will ask the nurse team to contact me to book appointment. I have not yet received any call or email from that so called Nurse team to book the missed appointment due to their fault of not being present. This GP seems a fraud and must be investigated and closed at earliest.
Visited November 2024
Horizon Healthcare has not yet replied.