Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very friendly and professional
Rated 5 stars out of 5
by Jill Dunstone - Posted on 03 April 2025
My appointment was on time. The nurse practitioner that saw me was lovely and friendly, but also very professional. She explained everything well and gave advice when I asked for it. 👍🏻
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Fantastic nurse
Rated 5 stars out of 5
by Emma - Posted on 02 April 2025
The nurse was the nicest lady I’ve ever met at any surgery she was amazing, I felt at ease she was caring thoughtful and very gentle
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Good Service
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
I had an appointment with the Practice Nurse. She was really friendly and helpful. I generally find that once you've got through to a receptionist they do try and help. Parking is a bonus!
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 15 March 2025
Easy and friendly communication to make appointments..relatively short time of waiting..friendly and professional staff..clean place. It would just be better to make an option of getting appointments online to decrease the waiting time in queue in calls
Visited March 2025
Horizon Healthcare has not yet replied.
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Review titled Professional behavior
Rated 5 stars out of 5
by Anonymous - Posted on 13 March 2025
The nurse was very professional, respectful, and kind. I was very surprised that despite all the hard work, she still smiled and made me feel at ease.
Visited March 2025
Horizon Healthcare has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 March 2025
I was very pleased I got an appointment, however I was waiting for 20 minutes after my time with no apology for the wait , I felt very rushed when I was in the appointment, I wanted to ask some questions but again felt rushed
Visited March 2025
Horizon Healthcare has not yet replied.
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Review titled Extremely good Surgery
Rated 5 stars out of 5
by Marius Maggio - Posted on 12 March 2025
Very good experience and positive visits. Recent visits to G.P. and telephone medication review went extremely well. Very thorough, informative and recommendations proposed to improve health issues.
Visited March 2025
Horizon Healthcare has not yet replied.
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Review titled Efficient Service
Rated 5 stars out of 5
by Jean Davies - Posted on 06 March 2025
The appointment booking system now with callback option is very efficient and effective. Unfortunately having needed to see a GP/nurse more recently than in many years, I’m very happy to know that if needed I can usually get an appointment promptly. The staff at the practice I have had dealings with have all been very helpful and friendly. Thank you!
Visited March 2025
Horizon Healthcare has not yet replied.
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Review titled Brilliant
Rated 5 stars out of 5
by Lesley Jackson - Posted on 13 March 2025
I saw one of the nurse practitioners She’s great. Very thorough and professional. She takes her time to listen to you which is very much appreciated. Thank you
Visited March 2025
Horizon Healthcare has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Margaret Curd - Posted on 06 March 2025
I received my telephone appointment as had been requested by the surgery for the results of a MRI scan, the doctor rang at 9am and went through the details of the scan and then made me an appointment straight after with the physio at the doctor's which I thought was good and saved me having to ring the practice, this system is a very good and takes the stress off having to call the practice.
Visited March 2025
Horizon Healthcare has not yet replied.