Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Truly Great Practice
Rated 5 stars out of 5
by Michael - Posted on 09 December 2024
The day's appointment was full bit when the admin heard I was in pain, she booked me to come in in a few hours. The doctor was very patient and listened to and professionally diagnosed what seemed to be the issue. He also immediately gave a great pain killer that has helped a great deal. He also gave the telephone to book the X-ray which I'll be having in a few hours. I really appreciate your service. Thanks
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Nurse
Rated 3 stars out of 5
by Anonymous - Posted on 17 December 2024
Nurse said couldn't help when I told her about my flushes + sore skin think from thyroid tablets being increased got to bother the doctor + waste an appointment all I wanted was to lower them couldn't be anything else thought a nurse could do that
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Worst GP ever. It should be closed
Rated 1 star out of 5
by Rehan - Posted on 29 November 2024
I had an appointment for with my GP and they were worst as just before 1 hour of appointment, they tried to call me to say my appointment is cancelled saying nurse car got broken. I asked to book another appointment and the person on call said she can't book the appointment and said she will ask the nurse team to contact me to book appointment. I have not yet received any call or email from that so called Nurse team to book the missed appointment due to their fault of not being present. This GP seems a fraud and must be investigated and closed at earliest.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Absolutely disgusted
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2024
This doctors surgery is to be avoided. If it wasn’t for royal derby accident and emergency my son would be extremely ill. Was diagnosed wrong 3 times by 2 doctors. Something that should have been picked up by the gp he saw and he saw him twice. My son has been in so much pain for 3 and a half months which could have been easily avoided. Looking for a new practice. The paramedic I saw recently there though to pick up the medication was brilliant the only good thing about this doctors surgery. It takes an hour to get through to them aswell. I will be moving and taking it further.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Good doctor
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2024
Because it was Monday it took 40 mins to get through but the receptionist was helpful gave me appointment same day . I seen doctor (a) who was patient with me and Listened to my concerns. He sorted my meds out .
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Helpful
Rated 4 stars out of 5
by Barbara Blackwell - Posted on 23 November 2024
Medication review I missed the first call and telephoned the surgery and within 5 mins I was called back to complete my yearly review
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2024
Horizon Healthcare provides an amazing service and care to its patient. I recently transferred from another GP because their service was poor and the doctors were dismissive. On my very first appointment to Horizon, the doctor listened, and order a blood test which revealed the source of my pain. I received the right prescription, which wasn't painkillers like my previous GP kept giving me.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Good medical service
Rated 5 stars out of 5
by Fola Olojo - Posted on 28 November 2024
Paying attention to details and listening to everything I have to say about how I was feeling. Making recommendations for further tests to ensure the right treatment.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Not sure if it's great or not
Rated 3 stars out of 5
by Ajibola Sarafadeen Yusuf - Posted on 16 November 2024
Can't tell for sure. Whether great or not. Appointment booking took me over 120 minutes for only a 30 second appointment that I went and was not given anything other than say go and buy carpol.
Visited November 2024
Horizon Healthcare has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Mahkiran Malik - Posted on 23 November 2024
The lady doing vaccination is so polite, humble and very nice. She do vaccine to my son and very kind to children. Best practice recommended 💯
Visited November 2024
Horizon Healthcare has not yet replied.