Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Medication Review with Pharmacist
Rated 5 stars out of 5
by Audrey - Posted on 17 January 2025
My medication Review with the pharmacist on January 13th was excellent. The pharmacist discussed my recent blood test results, reviewed how I was responding to my repeat medication and did this in a down to earth yet professional manner. She was extremely polite, information and personal.
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Great Pharmacist
Rated 5 stars out of 5
by Dave Black - Posted on 14 January 2025
Pharmacist is a okay 5 stars imo ☆★☆★☆ Her attention to detail and explanation. was best yet!!! But the problems over Doctor appts persists¡ It is 21st century diabolical! Like start of a Formula One Motor car race and needs attention forthwith!!!
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Good Service
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2025
I had an appointment with a nurse. I was seen within minutes of my appointment time, by a very pleasant and professional young lady who dealt with my requirements promptly and efficiently. Everyone was very helpful.
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2025
I saw the nurse for suture removal. She was very friendly, approachable and professional and carried out the procedure with consideration for my comfort. She then reassured me on some worries I had and gave me advice on the care of my wound. Thank you for the great service you provide!
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 07 January 2025
Rang in the morning, got a appointment with doctor in the afternoon with a follow-up the next week. 👍
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Godday Abu OGAR - Posted on 03 January 2025
Horizon Healthcare provides an excellent service to my family and I. The nurse that attended to my son yesterday was so nice and caring.
Visited January 2025
Horizon Healthcare has not yet replied.
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Review titled A good health service
Rated 4 stars out of 5
by Scott - Posted on 19 December 2024
Horizon Healthcare gave me a very good service. It was just for a prescription review but the lady i spoke to was very friendly & knowledgeable. She went through all the options step by step & explained everything simply, resulting in a very satisfactory conclusion.
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Unbelievable
Rated 1 star out of 5
by Anonymous - Posted on 11 December 2024
Had an appointment with the nurse who was absolutely brilliant, but then went to reception to book an appointment with a doctor to be told I have to call to arrange a appointment. I was so shocked with there reply. So you don't speak to the reception when checking in for your appointment and they can't make an appointment when you stand at reception. My question is then is why do we have receptionist? I then called to make an appointment to be told I was 11th in line, this never changed. So I still haven't got an appointment and it's not as though I'm there all the time
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Kathleen chapman - Posted on 31 December 2024
I called first thing in morning and was seen by a practitioner nurse in the afternoon she understood my problem and treated me with confidence and respect and talked me through the treatment
Visited December 2024
Horizon Healthcare has not yet replied.
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Review titled Great practice, great service, great staff
Rated 5 stars out of 5
by Denise McCann - Posted on 13 December 2024
My medicinevreview was due, I received the relevant blood test forms along with a text message to book into blood clinic. Once bloods were taken I received a message to book appointment with pharmacist to discuss results. All this completed without any issues. Pharmacist was excellent, listening to my input and offering advise when needed. Excellent teamwork
Visited December 2024
Horizon Healthcare has not yet replied.