Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very professional
Rated 4 stars out of 5
by Sally slater - Posted on 13 October 2024
I was coming for my covid jab and there was a massive queue so much so we had to queue outside in the rain , but the queue went down very quickly , all the staff I encountered were efficient and friendly
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Practice
Rated 3 stars out of 5
by Rammie - Posted on 14 October 2024
Arrived for Covid and flu vaccination. I was booked in efficiently and then had to queue in the Covid line for about 10 minutes and then received both vaccinations at the same time. Overall they were quite well organised.
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
Rang in the morning and got a same day appointment and all good,doctor very thorough and came away reassured that my problems can be resolved
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Far from the best
Rated 1 star out of 5
by Jason Theaker - Posted on 01 October 2024
Doctor paid absolutely no interest in what I had to say regarding my symptoms I feel pushed to the side with nobody to turn to for help I joined this doctors in the hope it would be different and my voice would finally be heard but no such luck
Visited September 2024
Horizon Healthcare has not yet replied.
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Review titled Review of a x-ray done at the Royal Derby.
Rated 5 stars out of 5
by Miss Karen Ann Cooper - Posted on 04 September 2024
The Dr rang me regarding my recent x-ray which I had done at the Royal Derby Hospital telling me that I have got Osteoporosis and I need to have some steroid injection putting in my left knee.
Visited September 2024
Horizon Healthcare has not yet replied.
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Review titled The practice is very well run
Rated 5 stars out of 5
by Mazza - Posted on 13 October 2024
My experience over my last visits have been dealt with great care Also the flu &covid vaccinations roll out was very organised
Visited September 2024
Horizon Healthcare has not yet replied.
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Review titled Medication teview
Rated 4 stars out of 5
by Anonymous - Posted on 06 September 2024
I received a medication review over the phone. The lady was very kind and caring whilst also interested in how I was getting on. She seemed very knowledgable about the medication effects
Visited September 2024
Horizon Healthcare has not yet replied.
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Review titled Yes I have no complaints
Rated 5 stars out of 5
by Robert - Posted on 04 September 2024
Was sent a reminder to make an appointment,went on line found a date and booked it.I then got a message confirming my booking.Doctor got In touch with me on the date and was on time.the system works well for me thank you.
Visited September 2024
Horizon Healthcare has not yet replied.
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Review titled Poor Practice
Rated 2 stars out of 5
by Anonymous - Posted on 05 September 2024
This practice has shown great initiative and worked really hard to improve upon its working practices and knowledge management/dissemination to its patients via newsletter, Facebook page, triage tool etc. Also witnessed some of the best practices in the GP consultation rooms, nursing staff and really hard working reception and pharmacy teams post pandemic during 2024. However, unfortunately had cause to visit GP surgery in Sep 2024 which has undermined all their efforts. The consultation included no examination, no monitoring of vital signs and no effort to establish if any red flag symptoms present which were particularly pertinent in this case. Thinking of leaving the practice although been there for all my life.
Visited September 2024
Horizon Healthcare has not yet replied.
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Review titled lovely reception staff and kind doctor
Rated 5 stars out of 5
by Anonymous - Posted on 01 October 2024
i had an appiointment the day i rang. Call handler was lovely and reception staff kind. The doctor was very patient and listend
Visited September 2024
Horizon Healthcare has not yet replied.