Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very bad practice
Rated 1 star out of 5
by Anonymous - Posted on 12 October 2024
They supposed to call me at 16.00 and never called me. Then they wrot in their system not attended.
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Good place
Rated 4 stars out of 5
by Kimberley - Posted on 31 October 2024
Took my son for his mmr booster, nurse was great he didn't even cry. He was seen quickly. We were seen at Hambleton drive.
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Professional Staff
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2024
Made you feel comfortable and stress free never had any problems. My appointment time was kept to but if you were going to be delayed you were told straight away how long it was going to be
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Health Review
Rated 1 star out of 5
by Olga Bartlett - Posted on 13 October 2024
Spoke to the clinician she was extremely knowledgeable with all my records discussed all my issues with regards to test results best review I’ve ever had well done and thank you
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Amazing and super effective practice
Rated 5 stars out of 5
by Angel - Posted on 24 October 2024
I have made 2 appointments this year and I have been very satisfied with the service given, waiting time, appointment system, and how nice/kind the staffs are (doctors/nurses/receptionists). The appointment system is very effective and you can always get same-day appointment when you call early in the morning. I really really appreciate the option to be able to hang up the phone, and request to be called once our wait comes up in the queue when calling this practice. The follow-up actions from my appointments are also taken very seriously and didn't take too much time to wait.
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Wonderful Doctors
Rated 5 stars out of 5
by Peter Milward - Posted on 05 November 2024
Following a call for an appointment at 8am I was offered a callback and was duly called and offered an appointment later that day. The Nurse Practitioner was very understanding and caring, she prescribed a couple of medications which seem to be helping and a recommendation to call and ask for a GP appointment to request an x-ray after 10 days. Delighted as always with the service we receive from our practice. Thank you.
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Kathleen chapman - Posted on 31 October 2024
Was treated with respect the nurse who I saw was very helpful and she explained to me what I should do
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Phone call
Rated 4 stars out of 5
by MR R J BEEDIE - Posted on 22 October 2024
I received my call on time and was very informative and helpful. My experience with this practice has always been a great experience.
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Very professional
Rated 4 stars out of 5
by Sally slater - Posted on 13 October 2024
I was coming for my covid jab and there was a massive queue so much so we had to queue outside in the rain , but the queue went down very quickly , all the staff I encountered were efficient and friendly
Visited October 2024
Horizon Healthcare has not yet replied.
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Review titled Practice
Rated 3 stars out of 5
by Rammie - Posted on 14 October 2024
Arrived for Covid and flu vaccination. I was booked in efficiently and then had to queue in the Covid line for about 10 minutes and then received both vaccinations at the same time. Overall they were quite well organised.
Visited October 2024
Horizon Healthcare has not yet replied.