Hulme Hall Medical Group
Smithy Green, Hulme Hall Road, Cheadle Hulme, Cheadle Wood, Cheadle, Cheshire, SK8 6LUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Hulme Hall Medical Group.
Reviews
-
Review titled Very good experience
Rated 5 stars out of 5
by Anonymous - Posted on 09 January 2025
I found my appointment to be very helpful and constructive it put my mind at rest and the physio assured me I could come back in the future if my problem persisted , overall an excellent experience
Visited January 2025
Review titled Hulme Hall Medical Group
Replied on 10 January 2025
Dear Patient, Thank you for your kind words! We're thrilled to hear that your appointment was helpful and reassuring. It's great to know you had an excellent experience, and we're always here to support you if you need us in the future. Take care, and we wish you the best on your journey to recovery! Tracy Platt
-
Review titled Lovely, friendly and efficient practice
Rated 5 stars out of 5
by Paul Jackson - Posted on 14 December 2024
My appointment was on time the nurse personable and efficient. She dealt with my issue very professionally. Thank you
Visited December 2024
Review titled Hulme Hall Medical Group
Replied on 17 December 2024
Dear Paul, Thank you so much for your kind feedback, Paul! We're delighted to hear that your appointment went smoothly and that our nurse was able to assist you professionally. Your positive words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again soon! Kind Regards, Tracy Platt
-
Review titled Good practice
Rated 4 stars out of 5
by Judy - Posted on 28 November 2024
I did wait 25 minutes to see The doctor but I do understand that it must be difficult to keep to patients appointments. However The doctor was excellent in every way And I hope I can easily contact him in the future if have any cancer worries which I feel sure will occur. He gave me extra time and was very helpful and understood my problems. Thank you to all of you.
Visited November 2024
Review titled Hulme Hall Medical Group
Replied on 10 December 2024
Hi Judy, thank you for your thoughtful review! We appreciate your understanding about the wait time, as we strive to give every patient the time and attention they need. It's wonderful to hear that you found the doctor excellent and supportive, and that he was able to address your concerns so thoroughly. We're here for you, so please don’t hesitate to reach out if you need any assistance or have further concerns in the future. Your kind words mean a lot to our team—thank you! Kind Regards, Tracy Platt
-
Review titled Rapid service
Rated 4 stars out of 5
by Brendan Newport - Posted on 29 November 2024
Had sat down in Reception, taken my phone out…and was called for blood test immediately. The nurse gave me lots of time. Only problem; the blood test was primarily for hba1c & can’t get that result!
Visited November 2024
Review titled Hulme Hall Medical Group
Replied on 10 December 2024
Hi Brendan, thank you for your review! We're glad to hear you had such a quick and efficient experience with our service, and that the nurse made you feel well cared for. We're sorry to hear about the issue with the HbA1c result and understand how frustrating that must be. Please feel free to reach out to us directly so we can look into this for you and ensure you get the information you need. Your feedback is important, and we’ll use it to improve our services. Kind Regards, Tracy Platt
-
Review titled Above and beyond
Rated 5 stars out of 5
by Emma Taylor - Posted on 21 November 2024
As a mum of a child with several medical conditions, I don’t always find the ‘admin side ’ of my role very easy. Today I was faced with a problem through no fault of my own. I contacted the Hulme Hall Medical Group and got through to a lady at the Handforth Surgery. Due to the nature of the query we had a few telephone conversations throughout the day. I feel like she did everything in her power to help me, she really was amazing. I was feeling a little stressed but after speaking to her I felt such a sense of relief and gratitude towards her! The problem is now resolved after her advice, help and guidance. Thank you
Visited November 2024
Review titled Hulme Hall Medical Group
Replied on 22 November 2024
Dear Emma Taylor, Thank you so much for taking the time to share your kind words and thoughtful feedback. We are truly touched to hear about your positive experience with our team at the Handforth Surgery. Supporting our patients, especially in challenging situations, is always our top priority, and we’re delighted that our colleague was able to provide the assistance, advice, and reassurance you needed. We will make sure to pass along your lovely comments to the team—it will mean so much to know we made such a difference in your day. If you ever need further assistance, please don’t hesitate to reach out. Wishing you and your family all the very best. Warm regards, Tracy Platt Hulme Hall Medical Group
-
Review titled Fantastic experience
Rated 5 stars out of 5
by Gemma - Posted on 22 November 2024
My daughter had been ill so I put in an online request with all the details and had a callback and appointment within an hour. Really lovely doctor saw her and was so good with her. Fantastic experience as always.
Visited November 2024
Review titled Hulme Hall Medical Group
Replied on 22 November 2024
Dear Gemma, Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our practice. It’s wonderful to know that our online request system worked smoothly and that your daughter was seen quickly by a caring doctor. We truly appreciate your feedback and will share it with the team. Please don’t hesitate to reach out if you need anything in the future. Wishing your daughter a speedy recovery! Warm regards, Tracy Platt Hulme Hall Medical Group
-
Review titled Dr D at Hulme Hall Medical is fantastic!
Rated 5 stars out of 5
by Natasha laughlin - Posted on 07 October 2024
I’ve been meaning to write this review since the last time I saw Dr D which was in February at my postnatal check! She really is a fantastic doctor who listens and swiftly deals with any problems you have. Nothing seems like too much trouble, especially when it comes to sorting out/ organising my repeat prescription! A couple of times when I have put in an online form describing a medical problem, she has picked it up and quickly asked me to come in and assess. Really positive experiences all round. Thank you!
Visited October 2024
Review titled Hulme Hall Medical Group
Replied on 09 October 2024
Hi Natasha, Thank you so much for taking the time to share such a thoughtful review of your experience with Dr. D! It’s great to hear how attentive and responsive she has been to your needs, especially after your postnatal check. It’s always reassuring to know that your doctor listens carefully and takes swift action when it comes to your health concerns, and even more so when they're proactive in addressing issues from online forms. Your words reflect the kind of care every patient hopes to receive. Wishing you continued positive experiences and good health! Warm regards, Tracy Platt
-
Review titled Responsive
Rated 4 stars out of 5
by Robert Lock - Posted on 31 October 2024
It was useful that the physio uncovered a letter sent from Stepping Hill in August telling me I am on the waiting list for an assessment of my hips
Visited October 2024
Review titled Hulme Hall Medical Group
Replied on 06 November 2024
Dear Robert, I'm glad to hear that the physio helped uncover the letter from Stepping Hill. It's great to know you're already on the waiting list for an assessment—that’s an important step. Please let us know if there’s anything else we can do to support you while you wait, and we hope the process moves along smoothly for you! Kind Regards, Tracy Platt
-
Review titled The best practise ever…
Rated 5 stars out of 5
by Mark smith - Posted on 17 September 2024
Hulme hall medical group are fantastic nice friendly doctors, ultra quick reply to on line form and quick appointments. I can’t regard them highly enough if I’m being honest and doctors and receptionist have a sense of humour ie: Human. Results are followed up in record quick time as well. My urine test came back ultra fast with some blood in it a day after I dropped it off, amazing. I just wish more people had a Hulme Hall Medical group that they could go to. Warmest regards to all staff there and brilliant doctors. Mark Smith
Visited September 2024
Review titled Hulme Hall Medical Group
Replied on 09 October 2024
Thank you for taking the time to share your positive experience with Hulme Hall Medical Group, Mark. It’s wonderful to hear that you've received such efficient and friendly care from both the doctors and reception staff. We truly appreciate your kind words about our quick response times and the personal touch our team brings to patient care. We're glad that your test results were handled swiftly and that you felt well looked after. Your feedback motivates us to continue delivering the best care possible, and we're delighted that you feel so supported by our team. We’ll be sure to pass along your warm regards to everyone here. Thank you once again for your kind words! Warmest regards, The Hulme Hall Medical Group Team
-
Review titled Know your Local pharmacy
Rated 3 stars out of 5
by Anonymous - Posted on 10 September 2024
Prescription sent to Wells Pharmacy Friday afternoon. Not ready for collection til Tuesday afternoon!!! I could have died by then!!! Why does the practice and the doctors not know prescription are sent to their "hub" first hence the delay??!!
Visited September 2024
Review titled Hulme Hall Medical Group
Replied on 11 September 2024
Thank you for your feedback, and we sincerely apologies for the delay you experienced with your prescription. As we are aware, the practice sends prescriptions directly to the pharmacy, so we understand your frustration with the delay in collection. While prescriptions are sent electronically, there can occasionally be processing delays at the pharmacy, which may have contributed to the issue in this case. We will reach out to the pharmacy to ensure they are aware of the importance of timely processing and will do what we can to help prevent this from happening in the future. Your health and well-being are our top priorities, so if you have any concerns going forward, please contact us directly. Thank you for bringing this to our attention, and we apologies for any inconvenience caused.