Hulme Hall Medical Group
Smithy Green, Hulme Hall Road, Cheadle Hulme, Cheadle Wood, Cheadle, Cheshire, SK8 6LUContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hulme Hall Medical Group.
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Elaine OBrien - Posted on 10 November 2023
I attended a regular blood test with the nurse. She was very friendly and efficient. The whole thing took just a few minutes.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Dear Elaine, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Very good
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
Blood test was on time. Nurse was very friendly. The surgery had informed me that a dr had accepted my request. Then an appt was given and several reminders by text. Excellent!
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 05 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Very caring practice
Rated 5 stars out of 5
by Peter Lomas - Posted on 02 November 2023
Everyone from reception staff , nurses or doctors are dedicated to your absolute best care. Even during these difficult times accessing an early appointment to obtain care , medicine or advice is never out of reach. I cannot praise them enough. Well done to you all, you are very caring people
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 03 November 2023
Dear Peter, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled All staff amazing
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2023
I always find all staff members extremely helpful and its so lovely to see the same Drs all the time. Overall a perfect practice.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Great doctors & nurses
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2023
The GP I am currently with under consultation has been supportive, helpful and given me the confidence to not always side line health. I have never had a bad experience with this practice.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2023
Recently I’ve had to contact the practice on numerous occasions, each time I’ve found the staff extremely helpful and very polite, nothing to much trouble. Thank you
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 03 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Thorough, patient and attentive GP
Rated 4 stars out of 5
by Anonymous - Posted on 03 November 2023
So relieved to be able to discuss my condition in a thorough, unrushed manner with this sympathetic GP. Confident that I am receiving professional treatment.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 04 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled no quick contact available for hospitals
Rated 3 stars out of 5
by Anonymous - Posted on 21 November 2023
I am trying to get in touch from Stepping Hill Hospital but your lines are closed, I can't find an email address to email, can you please tell me how hospitals get in touch with you urgently. Yesterday we were 17th in the queue.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 06 December 2023
Dear Anonymous, We appreciate you reaching out and sorry to learn you encountered difficulties in contacting our practice. Our phone lines open at 8am and close at 6pm Monday to Friday. The phone line and website provide addition advise on how to contact us when we are closed and to call 111 if it is an urgent concern. 111 is the NHS non-emergency number, allowing you to speak to a highly trained adviser, supported by healthcare professionals who can contact us directly if concerns are urgent. The contact us page on our website where the address and telephone number are displayed also includes a link to digitally send Enquiries via AccuRx, which is a system we use, where all enquires received are triaged and signposted by the on call GP during practice opening times. An alternative route to find information to contacting us is visiting the NHS Services online and follow the link to Find a GP - NHS (www.nhs.uk) By inputting the post code, you will be provided with the GP address, directions (which opens in Google Maps), the practice phone number and links to the Online services, where you can visit the surgery website or email the surgery directly. In response to your comment about the phonelines, we can assure you that our goal is always to answer calls in a timely manner. Our phone lines are extremely busy however being number 17 in a queue is highly unusual for our practice. As we share the Cheadle Hulme Health Centre building at Smithy Green with Cheadle Hulme Medical practice, providing anonymous feedback makes it difficult for us to narrow down which GP practice we need to investigate any poor patient service or audit caller phone numbers thoroughly to fix any faults. I am astonished to read you have encountered such a long call queue and would like the opportunity to investigate the cause and encourage you to contact me directly. If you would like to discuss this matter further, please contact the practice and ask for the Operations Manager Tracy Platt. Kind Regards, Tracy
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Review titled Good Service
Rated 5 stars out of 5
by Keith Fletcher - Posted on 11 November 2023
I came for a blood test on 09/11/23 and the nurse was friendly, very professional and efficient. She obtained the blood on her 1st attempt, I was very satisfied with her performance.
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Dear Keith, Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 November 2023
Saw doctor the same day after phone call.Consultation was excellent. Arrangements were made going forward
Visited November 2023
Review titled Hulme Hall Medical Group
Replied on 13 November 2023
Thank you for your kind words. Having positive feedback and reviews helps build staff morale, patient trust and confidence in the practice and the services we provide. Kind Regards Tracy Platt