Ilford Medical Centre
61 Cleveland Road, Ilford, Essex, IG1 1EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A very good practice .
Rated 5 stars out of 5
by Marian - Posted on 09 May 2024
Today I had a phlebotomy appointment . Seen on time , staff member introduced himself , was very professional and explained procedure . Excellent service .
Visited May 2024
Review titled Ilford Medical Centre
Replied on 09 May 2024
Dear Marian, That's fantastic to hear! I'm glad your phlebotomy appointment went smoothly and that you received excellent service. Your feedback is greatly appreciated, and we'll be sure to pass it along to the team. . Thank you for taking the time to share your experience with us!
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Review titled Friendly
Rated 5 stars out of 5
by Abbad kashif - Posted on 20 May 2024
I am always very satisfied with my experience I always got appointment when I called there and dr also very friendly and listen the problem and understand
Visited May 2024
Review titled Ilford Medical Centre
Replied on 20 May 2024
Hello Mr Kashif, Thank you very much for taking the time to leave a review. Your kind works are much appreciated. Regards, The Team Ilford Medical Centre
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Review titled Great Practice
Rated 4 stars out of 5
by Amer Javed - Posted on 14 May 2024
GP called me back next day through E consultation and listened calmly to my problems was very helpful spoke to her few months back same again was very nice dealt with the matter straight away.
Visited May 2024
Review titled Ilford Medical Centre
Replied on 14 May 2024
Dear Amer, Thank you for taking the time to leave a positive review, your feedback is truly appreciated. Warm regards, The Team Ilford Medical Centre
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Review titled Health Check
Rated 4 stars out of 5
by Anonymous - Posted on 10 May 2024
The process was easy, managed to book an appointment via txt. Didn’t have to wait too long to be seen once in the surgery. Staff were friendly and helpful. The nurse was polite and professional. I left feeling optimistic.
Visited May 2024
Review titled Ilford Medical Centre
Replied on 13 May 2024
Dear Patient, Thank you very much for your review about your recent visit to the practice. Regards, The Team Ilford Medical Centre
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Review titled Worst practice
Rated 1 star out of 5
by Anonymous - Posted on 19 April 2024
Surgery phoned to say they are going to send a text link to send a blood pressure reading to them, wait a week, no text, phone them, no trace of call, will look into it, nothing happens! Diagnosed with a serious medical issue, pharmacist phones, not a doctor! Give face to face appointment to a patient with a cold, genuine patients can’t even get an appointment as you’re number 40 in the queue! Something needs to be done about this surgery for their lack of care
Visited April 2024
Ilford Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 April 2024
Excellent online service I find that can sometimes be easier than calling as phones get busy I order repeat prescriptions and do online consultations and always get a reply with a friendly helpful Doctor which I used today and my telephone consultation was helpful informative and my doctor helped prescribe and help with my medical issue quickly and efficiently
Visited April 2024
Review titled Ilford Medical Centre
Replied on 13 May 2024
Dear Patient, Thank you very much for your positive review. Best regards, The Team Ilford Medical Centre
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Review titled Amazing
Rated 4 stars out of 5
by Fouzia - Posted on 03 April 2024
It was a great experience to visit the GP. The vaccination staff was so welcoming and polite they made me and my baby very comfortable. She is doing amazing job.
Visited April 2024
Review titled Ilford Medical Centre
Replied on 04 April 2024
Hi Fouzia! Thank you very much for your review! We will pass on your feedback to the nurse. Regards, The Team Ilford Medical Centre
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Review titled GP keeping in touch
Rated 4 stars out of 5
by Janice - Posted on 22 April 2024
Last month I had a bad cold, visited GP 8/4/24, I was recovering but I was still quite short of breath. I was booked for Blood tests and asked to take my Blood Pressure 4 x a day, and give findings to the person taking bloods. Although, not concerned as the time, I received a text asking me to have 24hr BP monitoring - the Pharmacy said, we will call when we have appointments; it has been a week now? Had call from GP stating me previous Blood test were too high, so another arm fill in Friday. Another Call from GP, the previous bloods Cholesterol and Sugar levels too high. Wanted to put up my meds and make me diabetic - I said No! That I will reduce sugars and fats 'give me a month and test again'! However, they want me to talk to a dietitian! Much ask some of the above me, may niggle me but at least their paying attention. March 2023, I fell down the stairs, damaging my feet but all medical staff said nothing was wrong; it took until Oct/Nov diagnosis a lot of damage. So I would say the surgery has improved, considering their patients.
Visited April 2024
Review titled Ilford Medical Centre
Replied on 07 August 2024
Dear Janice, Thank you very much for taking the time to leave a positive review. Regards, The Team Ilford Medical Centre
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Review titled Physician Associates not to be Hired by Surgery
Rated 2 stars out of 5
by Anonymous - Posted on 17 April 2024
I been given appointment with Physcian associates in Ilford medical centre regarding my Ankle pain. She didn't look it properly and didn't write anything in my record. Which was unprofessional. Again I have to take my daughter to surgery and she was given appointment , who was also Physician Associate and could not get why my daughter is having rash on her upper lip. He called for help. My experience with Physician Associates are not at all good. They are not Doctor and are wasting our time in Surgery. Ilford Medical centre should not hire them at all. They need some experience doctors
Visited April 2024
Ilford Medical Centre has not yet replied.
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Review titled not responsible
Rated 1 star out of 5
by Anonymous - Posted on 15 May 2024
despite reaching out to then on NHS app and physically as well to ask for appointment post my h1bac test results,no body responded...Despite my good results they continue me on increased medication and not responding...
Visited April 2024
Review titled Ilford Medical Centre
Replied on 15 May 2024
Dear patient, We are sorry that you have had to leave a negative review. We are currently unable to investigate your concerns with the name or information provided. Please submit your details in the Online Consultation portal at www.ilfordmedicalcentre.uk and a member of the team can look into this matter. Regards, Ilford Medical Centre