Islington Central Medical Centre
28 Laycock Street, London, Greater London, N1 1SWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Best Practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2024
I have used this surgery for 40 years along with my husband and children. The service I received for my recent appointment was first class. The doctor listened to my concerns, examined me and took appropriate action which I am more than satisfied with. We are leaving the area and are worried that we will not be able to find a
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear patient, Happy 40th anniversary to you! Thank you for leaving us this review, although we have to say, we are sad to see you leave. Our doctors work so hard, and it means a great deal to them to know their work matters and is appreciated by their patients. We wish the very best with your move and hope your family are well looked after by your future GPs. Kind regards, Islington Central Medical Centre
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2024
I use the e consult process which I have always found very efficient. I saw DR Wu who was understanding of my conditions and activated a plan of treatment
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 09 May 2024
Dear Patient, Thank you for your comments, we will feed this back to Dr Wu. We are happy that you found the eConsult service efficient. eConsultations are now being used throughout surgeries in the NHS. We understand that the transition is difficult, and we are grateful for your comments. Kind regards, Islington Central Medical Centre
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Review titled One of the best Gp practices
Rated 5 stars out of 5
by Jolene Sampson - Posted on 16 May 2024
I had issue u been to my old GP and hospital they didn’t want to investigate the problem and keep passing me back and forward the doctor sent me to do some test but the other gps and Hospital didn’t want to do that it has been on and off for 2 yrs now
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear Ms Sampson, I am so sorry to hear that you had issues with your previous medical care. When you aren’t feeling very well, being passed around is tiring and not knowing what the issue is is often incredibly stressful. It’s fantastic to hear we were able to help and provide the care that you’ve been waiting 2 years for. If anything flares up again, please do not hesitate to call us. Kind regards, Islington Central Medical Centre
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Review titled Very well looked after
Rated 5 stars out of 5
by BRP - Posted on 28 May 2024
Excellent help from Doctor.Talked me through options to deal with the issue and a plan for options in the near future.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear BRP, Thank you so much for writing to us. This is absolutely what we want to hear! We want all of patients to feel empowered and informed about their options and then we want to work with you to choose what suits your life and health the best. We are delighted this has worked and we will continue to do this. If there are elements of your care you feel could be done better, please let us know so we can try to do these things also. Kind regards, Islington Central Medical Centre
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Review titled Good experience
Rated 3 stars out of 5
by Anonymous - Posted on 23 May 2024
I was able to get blood tests and a smear test booked quickly over the weekend. Great reception team.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear patient, Thank you so much for taking the consideration to write to us, it will uplift our staff and bring a smile to their face. We agree with you, our reception team are great! If there is anything that we can improve, please do not hesitate to contact us. We want our service to be as fantastic as possible and this is only achievable through the balance of appreciation and constructive suggestions from our patients. Kind regards, Islington Central Medical Centre
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Review titled Great doctor
Rated 5 stars out of 5
by Donna - Posted on 27 May 2024
Called at 8am, same day appt booked. No problems at all. My son was seen by a wonderful doctor, who listened and gave new advice. He also called two days later, as we were going away, to ensure my son was ok.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear Donna, Thank you so much for taking the time to leave us a review. We are so happy we could help. Holidays are important and well deserved so we would hate for any ill health to come between your family and a relaxing getaway. We try to reserve enough appointments so that we can give same day appointments when they are appropriate, and its fantastic that the system is clearly working! We hope you and your son had a great holiday! Kind regards, Islington Central Medical Centre
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Review titled A caring practice
Rated 5 stars out of 5
by Elaine - Posted on 14 May 2024
As usual, my experience of the treatment I have received today is the same as it always is. I was listened to and made to feel involved with everything that needed to be arranged and asked if I was i happy with the suggested treatment. Also, did I have any worries about anything . Brilliant service.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 17 May 2024
Dear Elaine, Thank you for your helpful feedback, and very kind comment about our ‘brilliant service’. We do recognise that there are challenges in the NHS, but it is always good for staff wellbeing and morale to receive nice feedback which balances against some of the less constructive feedback. Kind regards, Islington Central Medical Centre
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2024
I'm very happy with my GP, I had low iron and when I called, my gp gave me treatment right away and did a follow up.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear Patient, Thank you for taking the time and trouble to give us this positive and constructive feedback. One of the most important things is that the right clinical decisions are made during the consultation which is clearly what happened here. We hope that you’re feeling much better! Kind regards, Islington Central Medical Centre
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Review titled Online services are very efficient
Rated 4 stars out of 5
by Dana Winogron - Posted on 27 May 2024
I use e-consult online submission to get in touch with this surgery. It is a thorough form with question about your symptoms. At this surgery you will get a reply on the same day by phone. I also request all my refill prescription via an app and the surgery approves them on the following day. Overall it's a very efficient surgery.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 18 October 2024
Dear Ms Winogron, Thank you for taking the time to give this detailed feedback. It’s great to hear you like our e-consult form! They can take some getting used to but as you said, it is exceptionally efficient. We try to be as accessible as possible for every person, walk of life and preference, offering app and online processes as well as telephone options. Once again, thank you for your kind words, its lovely to hear when things are going well! Kind regards, Islington Central Medical Centre
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2024
The Doctor was very understanding and kind. The results were fast and accurate I also got the needed medicine.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 09 May 2024
Dear Patient, Many thanks for your very generous feedback. We are happy to hear that you were satisfied with your experience and will feed back your comments to the team. Kind regards, Islington Central Medical Centre