Islington Central Medical Centre
28 Laycock Street, London, Greater London, N1 1SWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Joy Schaverien - Posted on 09 May 2024
Really friendly reception staff. Sensible and helpful appointment system. Brilliant informed and informative doctor. Generally a very good experience. Thank you all.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Ms Schaverien, Thank you for your most kind and generous feedback. We will share this with all concerned and it will definitely help lift team morale. Kind regards, Islington Central Medical Centre
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Review titled GP listened and responded
Rated 5 stars out of 5
by Shaun - Posted on 08 May 2024
Submitted e-consult form. GP phoned by prior arrangement a few days later followed by appointment later same day. GP listened to me and offered practical and constructive advice. Felt he was honest and supportive whilst remaining direct throughout. I am aware that he works with trainee staff as part of the practice and I can understand why as his skillset lends itself to this. He is an asset to the practice.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 09 May 2024
Dear Patient, Thank you for taking the time to formulate your helpful and constructive feedback. We will share your comments with the team, and it will help everyone meet the high standards which have been set by your experience. Kind regards, Islington Central Medical Centre
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Review titled Really good caring staff
Rated 5 stars out of 5
by Jan Filochowski - Posted on 10 May 2024
Urgent problem. Needed to spk to doctor. Call arranged within hours. Listened, acted, helped. One hiccup. Email address of practice not checked for upto 3 days. So I called saying I'd sent info they asked that way. They took this on board found the email, consulted the doctor and he immediately did the urgent hospital referralI needed. The attitude of all was fantastic: caring, helpful, quick in recognising and addressing my needs.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Mr Filochowski, Thank you for your constructive and helpful feedback which will be shared with all. It will definitely help lift team morale. Kind regards, Islington Central Medical Centre
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Review titled Good communication from Staff
Rated 5 stars out of 5
by BuffyBue24 - Posted on 16 May 2024
Staff reception very patient and thorough sorting out my query and very efficient to process it leading to a phone call follow up a few days later
Visited May 2024
Islington Central Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by L Hollande - Posted on 02 June 2024
The phones were answered promptly. Appointment was made on the same day, and time of my choosing. As I would expect the doctor was friendly and very helpful. All the staff, professional, and helpful.
Visited May 2024
Review titled Islington Central Medical Centre
Replied on 04 June 2024
Dear Mr Hollande, Thank you very much for taking the time and trouble to formulate your feedback. We’ll share this with the team, and it will encourage us to maintain the standard and try even harder. Kind regards Islington Central Medical Centre
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Review titled Efficient Practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2024
I arrived earlier than my appointment and the receptionist tried to see if they could see me earlier. They didn’t but she did try which I appreciated as I am feeling very poorly. The check in was quick and efficient.. The young doctor I saw was very pleasant. So far the medication he prescribed has not worked and I am hoping that will change.
Visited May 2024
Islington Central Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Tamara Lesniewska - Posted on 21 May 2024
Good and effective service, quick response via online consultation. However, it was difficult to find option for online consultation on the website and the hours to submit request could have been longer. Respond from the practice was quick an efficient:
Visited May 2024
Islington Central Medical Centre has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Claudia - Posted on 08 May 2024
I want to tanks to the GP for my experience and very well done service and especially to the doctors for their care and very helpful and supportive. That day I was very stressed and depressed but the doctor was able to calm me down and help me through the situation I experienced.
Visited April 2024
Review titled Islington Central Medical Centre
Replied on 09 May 2024
Dear Claudia, Thank you very much for your kind and generous words. We know that things are difficult in the NHS, and having to wait for appointments can be very stressful. It is most important what actually happens in consultations, which you have highlighted in your helpful feedback. Kind regards, Islington Central Medical Centre
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Review titled Exemplary care
Rated 5 stars out of 5
by Polly - Posted on 02 May 2024
The receptionists are helpful and kind. I am able to see my chosen doctor on request, which allows continuity. The doctors listen patiently, and take the necessary action to help me. I am very grateful to all of them
Visited April 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Polly, Thank you for you kind and generous feedback, which we will share with the rest of the team. Kind regards, Islington Central Medical Centre
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Review titled Still waiting
Rated 3 stars out of 5
by Linda Schembri - Posted on 05 April 2024
Filled in an e consult before Easter about a ongoing issue .no one has contacted me,phoned on Wednesday,told I was on the list for locum doctor to phone me and they would chase up. Still no response. Very disappointed.
Visited April 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Ms Schembri, Thank you for your feedback. As you know, this matter was investigated. The surgery and the team had made extensive efforts on your behalf to resolve an issue. Unfortunately, there are certain factors beyond the control of the practice. Kind regards, Islington Central Medical Centre