Islington Central Medical Centre
28 Laycock Street, London, Greater London, N1 1SWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Always cared for me
Rated 5 stars out of 5
by Anonymous - Posted on 30 May 2024
I have been with this GP practice all of my life and they have always been there throughout all my ailments such as musculoskeletal conditions and chronic asthma , I have recently been diagnosed with disc degenerative disease and osteoarthritis in the lower spine and they have been supporting me with that for over 3 months with all the right medication and advice to help me stabilise this condition and prevent it from deteriorating anymore and it has helped me regain some control of my life and given me confidence to get back to some normality.
Visited April 2024
Islington Central Medical Centre has not yet replied.
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Review titled Lovely practice and efficient staff
Rated 5 stars out of 5
by Margaret Ita McDonnell - Posted on 27 June 2024
Lovely Dr on hearing my voice.came to reception and was most helpful. The system of waiting for an appointment is a bit of a drag: the waiting time is a bit annoying. I appreciate that the receptionists are dealing with clients at the desk.
Visited April 2024
Islington Central Medical Centre has not yet replied.
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Review titled Great gp practice
Rated 5 stars out of 5
by Karen Clark - Posted on 12 May 2024
I was seen very fast as to my concern and then referred very quickly and was seen in two weeks of referral . Very helpful receptionists and Doctor .
Visited April 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Ms Clark, Thank you for you kind and generous feedback, which we will share with the rest of the team. Kind regards, Islington Central Medical Centre
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Review titled Efficient Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2024
I attended prior to having a hearing test. The GP I saw explained the process and conducted some tests, for example to make sure I had no ear wax. All well done and I quickly received an appointment for a full hearing test which I have had - excellent and now just waiting to get my hearing aids fitted in June 2024. Very pleased
Visited April 2024
Islington Central Medical Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Sri - Posted on 08 May 2024
I don’t go to the doctor much at all but when ve wanted to I have not had a problem getting an appointment I’ve been listened to, given time and offered practical relèvent info and follow up
Visited April 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Sri, Thank you for you kind and generous feedback, which we will share with the rest of the team. Kind regards, Islington Central Medical Centre
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Review titled Really rude and bad systems in place for appointment booking
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
The receptionist has been incredibly rude. They have a terrible system in place for booking appointments. First, I have had my appointments cancelled many times last minute. Second, I have been told to do an e-consult, once I do that, about a week later they say they'll have a doctor call me. They call me at random times without letting me know when to expect the call, so I have missed the call as I haven't been prepared for it (either at work, putting my baby to sleep as they call at 7:30pm at night!) and then they tell me that it's my fault I missed the call and that I have to start all over. This wastes the doctors time, my time, receptionists time as I keep having to call them to ask them to call me back. It's such a waste of everyones precious time and there should be a much better system in place. They can't expect people to just wait by their phones for the doctor to call at any time and then if they miss it there's no way to call back.
Visited February 2024
Islington Central Medical Centre has not yet replied.
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Review titled Fantastic Sympathetic Service
Rated 5 stars out of 5
by Chris Sudall - Posted on 09 May 2024
I mistakenly posted this as 1 star so am writing it again! I went in the morning about a lump on my neck, I have a great fear of going to the doctors at the best of times, but the receptionist was very helpful and she made me much more relaxed. When I saw the doctor later that day she was fantastic and dealt with me in a positive way that removed my fears and left me a lot happier. I have had nothing but positive experiences with this practice and would recommend it highly.
Visited February 2024
Review titled Islington Central Medical Centre
Replied on 16 May 2024
Dear Mr Sudall, Thank you for your most kind and generous comments. This will really help lift team morale. It is so nice to receive such lovely feedback. Kind regards, Islington Central Medical Centre
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Review titled Superior care
Rated 4 stars out of 5
by Judith Graham - Posted on 06 March 2024
I asked one of the longstanding receptionists for an appointment to look at a spot on my leg that was not healing. She took time and searched through many possibilities and managed to find me an appointment with the GP with relevant expertise. When I saw the doctor she noticed another spot and referred me straightaway to hospital. I had two surgeries at the hospital and the practice nurse dressed the wounds and a doctor followed up with a phone call to see how I was coping. I am greatly appreciative of the care I have received.
Visited January 2024
Review titled Islington Central Medical Centre
Replied on 17 May 2024
Dear Ms Graham, Thank you for taking the time and trouble to formulate detailed feedback about your very positive experience. We will share this with the clinicians. Your case, along with the feedback comments from others, highlights the holistic care which we inspire to provide here. Kind regards, Islington Central Medical Centre
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Review titled Excellent service.
Rated 5 stars out of 5
by virginia worsley - Posted on 26 January 2024
I had a sensitive problem.Over three months it was dealt with sympathetically quickly and efficiently by the doctors and staff- by one personal consultation and two consultations by telephone efficiently set up and carried into affect – all sorted. I am most grateful.
Visited January 2024
Islington Central Medical Centre has not yet replied.
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Review titled Great service
Rated 4 stars out of 5
by Anonymous - Posted on 28 December 2023
it was nice to see my concerns listened to as my previous GP i left because they kept ignoring my symptoms. changed to this Practise and immediately got my issue resolved. I am happy with the care that I have received. thank you to the amazing receptionists they handle themselves with professional even when patient are being aggressive they manage to diffuse the situation.
Visited December 2023
Islington Central Medical Centre has not yet replied.