Judges Close Surgery
Judges Terrace, High Street, East Grinstead, RH19 3AAContact details and opening times
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Reviews
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Review titled Judges Close Surgery sicker than the patients
Rated 1 star out of 5
by Anonymous - Posted on 01 November 2022
I Gave up waiting on the phone and went to the surgery .First response from Jcs is to fob you off . They couldn't see me on the day which is fair enough . They said they were too busy although there was just 1 person in the upper waiting room . So I asked when I could get an appointment but their policy is I cant book in advance even though I was standing there and said I can make any day . The only choices given was call back in the morning with everyone else trying to get though , or go to Crawley or call an ambulance . This is after telling them my symptoms within 3 feet of the queue for the pharmacy . I would suggest Rydon Homes keep Jcs on their radar . This place would be more useful as a block of flats .
Visited October 2022
Review titled Judges Close Surgery
Replied on 10 November 2022
Dear Patient I am sorry that when you contacted the surgery you could not be offered an appointment. We are currently experiencing increased demand on our services and only have a limited number of appointments available. Please be assured our clinicians are working to their full capacity and new appointments are available daily. Kind regards Patient Experience Team
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Review titled only phone contact
Rated 2 stars out of 5
by Anonymous - Posted on 02 November 2022
only offering a phone contact is in breach of the Equality Act 2010 as it discriminates against hearing or speech impaired persons.
Visited October 2022
Review titled Judges Close Surgery
Replied on 10 November 2022
Dear Patient I am very sorry to hear about your experience and would like to investigate your concerns. Please could you contact the practice via the feedback form on the link below? https://www.modalitypartnership.nhs.uk/contact Kind Regards, Patient Experience Team