Kidderminster Medical Centre
Waterloo Street, Kidderminster, Worcestershire, DY10 2BGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Kidderminster Medical Centre.
Reviews
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Review titled Professional Caring Nurses
Rated 5 stars out of 5
by Margaret Borkowski - Posted on 02 November 2022
During the last 7 days I have received treatment from 3 nurses who in my opinion treated me in a very professional caring way but above all took time to listen and this I find is very rare they didn’t just listen they actually heard what I said they each individually have made a difference and provided care above what was expected of them. Thank you.
Visited November 2022
Review titled Kidderminster Medical Centre
Replied on 02 November 2022
on behalf of Kidderminster Medical Centre, I would like to Thank You for sharing this great review about our surgery. We are elated that you have had should a positive experience.
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Review titled Fantastic service
Rated 5 stars out of 5
by Mr Paul Vincent - Posted on 15 November 2022
What a superb service I've received today. Check-in was quick, easy, I had a query that the front desk dealt with in a brilliant, professional and friendly manner. My appointment started bang on-time, I was straight in and straight out, no problems. The Nurse I was with was polite, courteous and very good. We had a student Nurse with us who was the very same, but with clear enthusiasm for the job. Parking was free, I was in the building no more than 10 minutes, I felt like I was cared for at every step and I wanted to let people know how good this surgery is.
Visited November 2022
Review titled Kidderminster Medical Centre
Replied on 24 November 2022
Thank you so much for giving us a 5-star review. It’s so wonderful to hear that you felt valued and cared for by our staff I’ll pass along the kind words and let them know that they’re doing a great job."
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Review titled Brilliant
Rated 5 stars out of 5
by A Bayliss - Posted on 03 November 2022
1st time using online service, very impressed, had a text back asking for more information, replied to it, had a text with a phone call appointment this morning. After talking to the doctor, they thought it was best to have a face to face appointment. Less than 24 hours from filling the online form in, I had seen a doctor.
Visited November 2022
Review titled Kidderminster Medical Centre
Replied on 03 November 2022
Thank you for your kind words about our 'Online Triage' they are really appreciated. We continuously strive to make 'Quality Improvements' to our services the online triage being the most recent and we are pleased that you found the service very user friendly.
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Review titled A reasonable practice
Rated 3 stars out of 5
by G Bayliss - Posted on 18 February 2023
Nursing staff spot on Doctors invisible !!! I find it so frustrating toget an appointment that I often give up when I should have persevered
Visited November 2022
Review titled Kidderminster Medical Centre
Replied on 20 February 2023
Dear G Bayliss, we are sorry to hear that you are struggling to obtain an appointment please don't give up if your in need of services. We are well aware of the queuing constraints, Maybe you could opt to try the New Online Triage system in future?
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Review titled Good GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2022
Recently moved here (6months+). Not had difficulties getting appointments. Doctors and nurses have always been thorough and helpful. Would recommend.
Visited November 2022
Review titled Kidderminster Medical Centre
Replied on 03 November 2022
We really appreciate you taking the time to leave us a review, your review is a great way to let us know we’re on track for making our patients experience as positive as possible.