Kildonan House
Ramsbottom Road, Horwich, Bolton, Lancashire, BL6 5NWContact details and opening times
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Reviews
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Review titled Unhelpful and uncaring
Rated 1 star out of 5
by Elizabeth McKenna - Posted on 17 December 2022
I bought my sick daughter into the reception this morning (17/12/22) hoping to find some help as I was really concerned for her as she'd been poorly in the night. I was confronted by an extremely unfriendly, uncaring receptionist who didn't even ask me what was wrong with my 8 year old before she just said she couldn't help me. What is wrong with the system? Why have such an uncaring person representing a place where patients are supposed to be cared about? It's was not only disgusting service but totally uncaring reaction for a human being. Please speak to your staff and maybe employ somebody who cares about people to begin with. I cried when I went outside and my two daughters who were with me cried too.
Visited December 2022
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