Kingfisher Berkley Practice
Bentley Medical Centre, Churchill Road, Walsall, West Midlands, WS2 0BAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing Nurse
Rated 5 stars out of 5
by Karen Thorley - Posted on 07 April 2025
From my very first visit to receive B12 injections I have been put totally at ease, I’m not very good when it comes to injections, but my nurse has been amazing. My appointments where sent direct to my mobile with dates & times and each time I’ve been seen at the appropriate times. Can’t thank the nurse enough for her kindness and professionalism.
Visited April 2025
Kingfisher Berkley Practice has not yet replied.
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Review titled Doctor praise
Rated 5 stars out of 5
by Jessica Bevan Phoebe Aldridge - Posted on 28 March 2025
I just want to praise dr a.m for his professional manner. I have seen him 3 times in the last 3weeks with my baby girl. He made me aware he is still in training but is very confident and lovely Nothing has been too much trouble. He has been very thorough and took time to listen to concerns. He has a very calming manner and felt very reassured by him. He is definitely an asset to your team
Visited March 2025
Kingfisher Berkley Practice has not yet replied.
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Review titled Great doctor let's hope she stays
Rated 5 stars out of 5
by Ian pritchard - Posted on 27 March 2025
I visited the practice and was seen by a excellent doctor,can't give her name but she was a credit to the surgery just hope she stays 🙏
Visited March 2025
Review titled Kingfisher Berkley Practice
Replied on 28 March 2025
Dear Ian Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Holly Patient Experience Team
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Review titled A very helpful and thoughtful practice.
Rated 5 stars out of 5
by Michael Chew - Posted on 14 March 2025
I have been with this particular practice all my life, although in different locations and with different practitioners, but have always been very looked after by all the doctors and staff, I must admit though at the present time I cannot fault anything about the present practice. I have a lot of medical issues and the doctors always help me to the best of their ability. I can only say a big thank you to all the staff and an excellent practice. This morning I had to speak with the doctor concerning an ongoing medical condition, he prescribed some medication and told me exactly how to take them and said to look out for certain side effects whilst taking them. The doctor was extremely helpful and thoughtful and reassured me with my issues overall an excellent practice.
Visited March 2025
Review titled Kingfisher Berkley Practice
Replied on 26 March 2025
Dear Michael Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards, Holly Patient Experience Team
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Review titled Professional doctor
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2025
Spoke to Dr with regards to an on going chest infection, prescribed antibiotics and steroids, and submitted a request for x-ray. Very caring phoned the last time I spoke to him asking some more questions as to the symptoms I had mentioned.
Visited January 2025
Review titled Kingfisher Berkley Practice
Replied on 31 January 2025
Dear Patient Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Holly Patient Experience Team
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Review titled Very Poor Service
Rated 1 star out of 5
by Jayne Young - Posted on 29 January 2025
Avoid this practice I am in the process of changing Doctors due to repeated failings and a lack of basic front line Reception communication. My daughter has had chronic tooth ache and due to being scared of needles she passed out at the Dentist they then referred her to the Doctors but they wouldn't see her & just sent a pointless message back which has left her in agony for days in end battling tooth ache. This poor service has been been going from bad to worse and since COVID you may as well shut shop.
Visited January 2025
Review titled Kingfisher Berkley Practice
Replied on 31 January 2025
Dear Jayne We pride ourselves on listening to our patient’s concerns and making positive change where we identify this needs to happen. I am sorry you feel the level of service has not been of a high standard recently. Unfortunately, GP Practices are not able to assist with any dental issues, as this would only be suitable to be treated by a dental Practice. Kind Regards, Holly Patient Experience Team
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Review titled Considerate and Compassionate GP
Rated 5 stars out of 5
by Peter Crowther - Posted on 03 December 2024
The doctor was fantastic during this appointment. Listened to all of my concerns and considered them with their advice. The surgery as a whole is generally very responsive and easy to deal with.
Visited December 2024
Review titled Kingfisher Berkley Practice
Replied on 03 January 2025
Dear Peter Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards, Holly Patient Experience Team
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Review titled Prompt response
Rated 5 stars out of 5
by Anonymous - Posted on 01 November 2024
Always supported with prompt call back and appointments. During difficult and stressful times I have received first class advice in a caring and empathetic manner. Some people are too quick to complain but not quick enough to praise. Thanks to all staff at practise for helping me.
Visited November 2024
Review titled Kingfisher Berkley Practice
Replied on 29 November 2024
Dear Patient, Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards, Holly Patient Experience Team
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Review titled Pleasant Experience
Rated 5 stars out of 5
by John Conway - Posted on 29 November 2024
I had to visit the practice to have a blood test and my blood pressure taken. The Nurse was very polite and answered all my questions with a smile.
Visited November 2024
Review titled Kingfisher Berkley Practice
Replied on 03 January 2025
Dear John Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards, Holly Patient Experience Team
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Review titled Great reception staff
Rated 5 stars out of 5
by Wayne Stanford - Posted on 20 November 2024
Always extremely helpful. This week they remembered I had tried to bring a blood test forward due to personal circunstances. A cancellation came up 2 days later and they called and offered to get me in within half an hour - brilliant
Visited November 2024
Review titled Kingfisher Berkley Practice
Replied on 29 November 2024
Dear Wayne, We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards, Holly Patient Experience Team