Kingsteignton Medical Practice
The Surgery, Whiteway Road, Kingsteignton, Newton Abbot, Devon, TQ12 3HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice with first class doctors
Rated 5 stars out of 5
by Adrian White - Posted on 31 August 2024
I could not have asked more of my recent consultation. The doctor that saw me was kind, helpful and attended to my needs quickly and efficiently.
Visited August 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Suggeestions for improvement in patient experience
Rated 4 stars out of 5
by Tony Rider - Posted on 04 August 2024
The whole process of ordering medicines online is missing positive feedback. It is not clear if and when a request is received / acted on or refused. a simple email at each stage will help considerably otherwise if something is stuck only after a weeks wait for notification not being received from the chemist can it be ascertained as a problem. In addition the waiting area of the surgery while white and clinical is complete with hard surfaces resulting in a lot of echo and even at the extremities it is possible to hear the conversation at reception which was not the case in the past. More soft covering of the walls and floor is required to reduce this.
Visited August 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Helpful and proactive
Rated 5 stars out of 5
by Liz and Steve - Posted on 01 August 2024
We rang this morning and the receptionist was extremely helpful and explained clearly the next steps. Later the Dr rang and he too was extremely helpful and gave time to talk us through the situation leaving us feeling listened to and clear about the way forward.
Visited August 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Very happy with all the team at kmp
Rated 5 stars out of 5
by June harwood - Posted on 15 August 2024
My gp was attentive, respectful, friendly. Referrals were immediately made on my behalf. I am very confident my current diagnosis will have a positive outcome and treatment will be followed up. Thank you to all at kmp.
Visited August 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Late appointment couldn't wait
Rated 3 stars out of 5
by Shaun Harraway - Posted on 22 July 2024
I had an appointment on 19th at 10 am which I arrived early for 9.45am. I signed in with the receptionist and was asked to take a seat. At 10.25am I had still not been seen so I had to leave, I did state at the time of the appointment being made that I had another appointment the same day which I would need to get to. And having a 19 am appointment would give me sufficient time.
Visited July 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Exceptional practice
Rated 5 stars out of 5
by William John Davies - Posted on 19 July 2024
The service I received from two Doctors , two nurses and two receptionists was exceptional. Going to the practice very rarely I was very impressed by the care and speed I was seen and how quickly the results of tests came back and how quickly the information and advice was given to me by the two Doctors . I don’t believe I would have had a better service if I had gone privately. Thank you to all those who work in the practice.
Visited June 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Great! Everytime!
Rated 5 stars out of 5
by Anonymous - Posted on 28 May 2024
I visited the practice the day after a bank holiday, expecting it to be too busy and to be asked to come back another day. Instead, I was greeted by a welcoming and smiling receptionist who listened to me and promptly booked me in with the nurse practitioner. The nurse took the time to listen to my concerns and even completed my due blood test while I was there. I left the practice feeling heard and valued as a patient. This practice is a credit to our town, despite the pressures they face. Keep up the good work, everyone. Not enough patients share positive stories about these services! Thank you.
Visited May 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Great team practice
Rated 5 stars out of 5
by William Thorne - Posted on 18 April 2024
Having received diagnostic expertise, multiple treatments and advice from at least 9 clinicians - doctors, nurse practitioners, nurses and HCAs over the last 2 months I have been impressed by how they have done their best to accommodate my needs, prescribed medication and delivered care which is gradually solving my problems. Thank you to the whole team who have done a great job so far.
Visited April 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Terrible Service
Rated 2 stars out of 5
by Anonymous - Posted on 20 March 2024
Called for an emergency app only to be told by receptionist that the paramedic said severe and agonising back problem isn't an emergency yet I can barely move. A paramedic isn't a dr! Also on previous calls I was given an ultimatum either I book for a phone call for pain relief or a face to face to find out the cause of my problem, can't have both!! I have been with this surgery for 14 years and this is the worst experience ever. Stop blaming the government for receptionists/paramedics who think they play god! Absolute jobs worth! I can actually see why unfortunately they get abuse. Someone in pain and they don't want to help. Even 111 and torbay hospital was disgusted by their behaviour. Shame as I most of the Drs are great. Gutted the former receptionists have gone. Much more efficient then!
Visited March 2024
Kingsteignton Medical Practice has not yet replied.
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Review titled Aweful practice
Rated 1 star out of 5
by Anonymous - Posted on 15 April 2024
You can’t even get through on the phone before they used to have a system where you could ring and they had a queueing system now they only have an automated message telling me that they are too busy and call back later. I can’t seem to get An appointment, I will probably have to be so ill that I am hospitalised before I can be seen to. When it could’ve been simply rectified by just being given some medication. I know it’s probably not the medical practices fault but actually the government should give them more money so that they can have technology and the correct amount of staff for that medical practice.
Visited March 2024
Kingsteignton Medical Practice has not yet replied.