Kingston Crescent Surgery
92 Kingston Crescent, North End, Portsmouth, Hampshire, PO2 8ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Query dizziness
Rated 5 stars out of 5
by Frances C - Posted on 08 November 2022
After attending hospital re heart/high blood pressure I was prescribed three lots of new medication. After being released from hospital and taking this medication I experienced very severe dizziness. I phoned the surgery to ascertain whether this medication was causing the dizziness and was requested to attend the Cosham surgery were I saw a lovely lady doctor. She assured me she thought that the dizziness wasn't caused by the meds. but was concerned about my ongoing chest pains. The surgery arranged for me to be taken to QA once again. After two days and more tests I was reassured that heart and lungs were OK and one of the new medications were no longer required but a seven-day course of tablets would help to relieve the dizzy spells. If they continued after that the GP had given me useful exercises I could do.
Visited November 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 09 November 2022
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Provided by Working Feedback
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Review titled My Recent Appointment
Rated 5 stars out of 5
by Robert C - Posted on 17 November 2022
Just one slight problem the doctor was running 50 minutes late with her appointments and I received a parking ticket, however the surgery staff dealt with the ticketing company and the fine was resinded.
Visited November 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 21 November 2022
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2022
Despite having an appointment time I had to join a queue with everyone else some who glad come earlier than their given appointments. It was very cold waiting outside and had no means of sitting down until you were 3-4 in the queue. Great for able bodied people not so great for me and the wife.
Visited November 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 December 2022
Thank you for your feedback. For vaccination clinics we give timed appointments, these are used as a guide, as we are aware that most patients will arrive early. We do monitor the queue and do have staff available, therefore if a seat is required, yo need only ask.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 27 October 2022
I found the Kingston Surgery accessible and well organised. The staff were efficient and professional. My appointment was on time. Thank you to all the staff.
Visited October 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 01 November 2022
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Provided by Working Feedback
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Review titled Blood test
Rated 4 stars out of 5
by Fatima A - Posted on 11 September 2022
The surgery was amazing The appointment was on time Everyone was curtious and following the covid guidelines.
Visited September 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 04 October 2022
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Provided by Working Feedback
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Review titled Rubbish
Rated 1 star out of 5
by Anonymous - Posted on 05 September 2022
Rang for an emergency appointment as had sore throat and headcahe fir 2 days im a transplant patient meanijg im more subseptable to infection etc and all i got from receptionists was speak to pharmacy
Visited September 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 14 October 2022
Thank you for your feedback. We are sorry that we were unable to provide you with an appointment at this time, however usually this type of scenario would be prioritised. I will share this with the team to ensure we improve on this going forward.
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Review titled Went in for self service blood pressure, weight & height
Rated 5 stars out of 5
by Alison B - Posted on 03 September 2022
Receptionist was very helpful & said to just fill in the form & she would send it straight through instead of doing an econsol.
Visited September 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 05 September 2022
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 11 September 2022
I only had to wait a few minutes and the member of staff called me.She did my blood test very quickly!
Visited September 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 04 October 2022
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Provided by Working Feedback
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Review titled 9.9.2022
Rated 5 stars out of 5
by Anonymous - Posted on 12 September 2022
Very helpful the nurse doing my blood test was lovely , I used the check in system which was so easy to use and didn’t wait long
Visited September 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 04 October 2022
Thank you for your feedback, we are delighted that you are happy with the service you have received from Portsdown Group Practice.
Provided by Working Feedback
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Review titled Injection appointment
Rated 4 stars out of 5
by John M - Posted on 05 September 2022
A simple injection, two minutes one would think not in this case, firstly twenty minutes late in being called then much studying of P. C. screen after a further ten minutes I finally was given it, really not good enough.
Visited September 2022
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 14 October 2022
Thank you for your feedback. We are sorry that this was your experience and this is not acceptable. We will share this with our team and make changes where possible going forward.