Kingston Crescent Surgery
92 Kingston Crescent, North End, Portsmouth, Hampshire, PO2 8ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Steroid injection
Rated 5 stars out of 5
by Jacqueline E - Posted on 11 September 2023
Was texted with a reminder to book my steroid jab, went online and had it the next day. Was seen by the same gentleman who administered the last two jabs - he is always friendly and luckily for me gentle !
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 September 2023
Thank you for your kind words, we will pass this on to the team.
Provided by Working Feedback
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Review titled Steroid injection
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
Six months ago I received a steroid injection to ease my tenosynovitis. It took me an age to get it attended to. However six months later I was invited for a top up jab. Appointment choices existed and the doctor that administered it was helpful and explained in detail the procedure
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 4 stars out of 5
by Anonymous - Posted on 21 September 2023
About 4 rooms ready for vaccinations, so we didn’t have to wait long and helpful that there is someone working the computer and doctor/nurse giving infection.
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Doppler test
Rated 5 stars out of 5
by Pauline H - Posted on 25 September 2023
I lot of time was taken to assure me that there wasn't any other problem with my left leg, which does get really swollen, due to a number of reasons, Measurements were taken for new knee length socks.
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts.
Provided by Working Feedback
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Review titled Disappointed
Rated 1 star out of 5
by Brad P - Posted on 11 September 2023
Very poor communication. After rescheduling on the phone from a member of staff for a diabetic review they had no knowledge of a diabetic review and only offered me a blood test instead
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your comments. I am sorry that you were offered the incorrect appointment type, we will share this with our team to try to avoid this happening in the future.
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 21 September 2023
Really nice staff ,from the entrance really helpful ,one of the lady from entrance get me through the correct ward and the staff nurse and the doctors are really nice and helpful ,really impressed
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by David Q - Posted on 21 September 2023
The nurse was very friendly, informative. Was clear in her explanations and answered all my questions very clearly.
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 19 October 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us.
Provided by Working Feedback
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 28 September 2023
Polite and efficient receptionist who understood my enquiry and managed to arrange same day appointment. Thank you very much ?
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 29 September 2023
Thank you for taking the time to share your thoughts, we are glad you had a positive experience with us. We will pass your kind words on to the team.
Provided by Working Feedback
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Review titled Yourb12 injection recent appointment
Rated 5 stars out of 5
by Janet B - Posted on 25 September 2023
All was fine although they changed the day as nurse was sick ,and was not at Kingston but cosham park house .
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your comments. We will only re-schedule an appointment if this is the only option available, we are sorry that this meant the location was not to your preference.
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Review titled Your recent appointment
Rated 2 stars out of 5
by Tobechi M - Posted on 25 September 2023
My appointment was good however, the practitioner that attended to me said he'd put up my prescription to Rowlands next door. He didn't do it and im left wondering how to go about this collection of prescriptions. So, in terms of handover and doing what youre have promised, its a 2 out of 10 for me.
Visited September 2023
Provided by Working Feedback
Review titled Kingston Crescent Surgery
Replied on 18 March 2024
Thank you for your feedback. We are sorry that your prescription was not forwarded to the relevant pharmacy as advised. We will share this with our team and make changes where required.