Laburnum Health Centre
Althorne Way, Dagenham, Essex, RM10 7DFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Laburnum Health Centre.
Reviews
-
Review titled Great Practice
Rated 5 stars out of 5
by Kim furneaux - Posted on 27 April 2023
Receptionists very helpful and could not do enough for me can’t say thank you enough. Dr was very good.
Visited April 2023
Review titled Laburnum Health Centre
Replied on 02 May 2023
Dear Ms Furneaux Thank you for your feedback. I will pass your comments on to our Reception and Clinical Team. Kind regards Linda Franklin - Assistant Manager
-
Review titled Urgent Prescription Request
Rated 5 stars out of 5
by Anonymous - Posted on 10 March 2023
I called the surgery in a panic as my husband had run out of his medication. I spoke to the Prescription Officer who calmed me and immediately requested a prescription for today which I will be able to collect from pharmacy at around 1530. So very grateful.
Visited March 2023
Review titled Laburnum Health Centre
Replied on 20 March 2023
Dear Patient Thank you for your feedback. We are pleased to hear that the prescription clerk was able to arrange for you medication to be prescribed for your husband. I will pass your comments to the prescription clerk. Kind regards Linda Franklin Deputy Manager
-
Review titled Parking outside Laburnum House
Rated 3 stars out of 5
by Stephen Ridd - Posted on 14 February 2023
Had to take my mother to the practise on the 4.2.23 to have some stitches removed from a head wound. She is 92 years of age has severe copd & terminal lung cancer she is able to moved by wheelchair only. When we parked outside the centre in the very first bay -we went in and was seen very quickly and the staff were excellent. However stunned to see a parking ticket in the post for £60. There is no mention on yr website saying the parking outside is permit parking only - and is for residents. For the sake all of yr new visitors - surely thats something that can be put on yr websire without delay. I now understand that parking is available in Morrisons.surely u dont expect my wife to push a wheelchair that far in her mothers current situation. we have appealed the ticket - but how do u expect them to understand -there just money grabbers.... would welcome yr comments. regards steve ridd
Visited February 2023
Review titled Laburnum Health Centre
Replied on 16 February 2023
Dear Mr Ridd Thank you for your feedback. We are sorry to hear that your received a parking ticket when visiting Laburnum Health Centre. Unfortunately Laburnum Health Centre does not have designated parking. The parking bays in front of the Centre are for the residents of the new housing estate. There are sign post around these bay highlighting the parking restrictions. Following your feedback we have now added a section on to our website highlighting the parking restrictions and we are in the process of putting a poster on the door to highlight this as well. Once again we are sorry that you received this fine and wish you all the best with your appeal. Kind Regards Linda Franklin - Assistant Manager
-
Review titled Poor practice
Rated 1 star out of 5
by Brad - Posted on 07 January 2024
Went to the doctor about a shoulder injury, took 4 months to be refered to a specialist. I'm still waiting for a appointment from the specialist. Can not get through to the doctors to find out what's happening, just left to wait and suffer. Since then my condition has worsten, effecting my sleep and my daily activities, as well as my work. Can never get through to the gp to book an appointment, the specialist said when I contacted them that I have to wait. This is unreasonable and patient neglect on a high level.
Visited February 2023
Review titled Laburnum Health Centre
Replied on 11 January 2024
Dear Patient We are sorry to hear you have experience difficulty with your specialist appointment and finding it difficult to contact us. If you would like to write to the practice manager with your full details we will investigate your concerns. Kind regards Shafrul Miah - Practice Manager