Laindon Medical Group
Laindon Health Centre, High Road, Laindon, Basildon, Essex, SS15 5TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Routine Smear
Rated 5 stars out of 5
by Chelsea - Posted on 07 February 2025
Had my appointment today. Was very anxious due to a previous bad experience but she made me feel very comfortable. She was knowledgeable around all areas of contraception/reproduction. What was to happen before during and after was all properly explained. Very reassuring.
Visited February 2025
Laindon Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2025
My Doctor takes time to listen and explain details to me. Also happy to have an appointment with my doctor.
Visited February 2025
Laindon Medical Group has not yet replied.
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Review titled Great doctor
Rated 3 stars out of 5
by John - Posted on 05 February 2025
A very pleasant doctor,made me feel comfortable in an uncomfortable examination. I will be requesting this doctor in future.
Visited February 2025
Laindon Medical Group has not yet replied.
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Review titled Very efficient system
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2025
I contacted the surgery this morning via patches and received a telephone call an hour later. A doctor's appointment was made for this morning and I was home with my medication by 1230pm. Thank you for the excellent service.
Visited January 2025
Laindon Medical Group has not yet replied.
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Review titled Short Notice Appointment
Rated 4 stars out of 5
by Neil Liddicott - Posted on 02 December 2024
I raised a request online at 8am, was called at 8:50am with an emergency appointment for 9:20am and had antibiotics from the pharmacy by 10am. I was absolutely amazed. Normally I call and wait in a queue for hours and can’t get an appointment. This new system works brilliantly.
Visited December 2024
Laindon Medical Group has not yet replied.
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Review titled Astounded
Rated 5 stars out of 5
by Jacqueline - Posted on 15 August 2024
Swap surgeries after an unpleasant experience elsewhere. I was able to book online , prompt appointment, a kind Dr who listened and a physio appointment in 2 weeks. I'm shocked and relieved to have found a surgery that's so good.
Visited August 2024
Laindon Medical Group has not yet replied.
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Review titled I felt listened to and not dismissed as being overweight
Rated 5 stars out of 5
by Gordon - Posted on 02 August 2024
My experience this morning was very helpful. The doctor was attentive, understanding and made time to fully explore my concerns and even reassure me that my bigger worries were unfounded. Thank you
Visited August 2024
Laindon Medical Group has not yet replied.
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Review titled Good
Rated 5 stars out of 5
by Georgie - Posted on 20 March 2024
My son has had excellent care at this practice. We’ve seen many doctors in the first year of his life and they’ve all been very thorough and helpful. The call back service is also great for if you don’t have time to wait in a queue to book an appointment!
Visited March 2024
Review titled Laindon Medical Group
Replied on 05 April 2024
Dear Georgie Thank you so much for your kind words. Staff work so hard to provide care for patients. Hearing about your experience with your son is so important. We are also really pleased to hear that you use the call back service. We are are always looking at ways to improve access for patients and that included installing a new telephone system. Thank you again for your kind review. Yours sincerely Julie Bennett Practice Manager
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Review titled Waste of time trying to get appointment
Rated 1 star out of 5
by M Powell - Posted on 29 February 2024
Tried to get appointment on hospital advice told 22 March month later,the hospital has written to the surgery to address the matter but told me to phone and make appointment waste of time,3 days I have tried to get the practice manager to call me but still waiting you would have thought after the hospital telling me to phone them they would have given an appointment but no the best i got was to go to another surgery i have no idea where it is next week this is why A&E are over run please don't answer this with email the surgery or call I have been doing that for 3 days and been ignored
Visited February 2024
Review titled Laindon Medical Group
Replied on 08 March 2024
Dear Mr Powell Thank you so for your feedback. It was good to speak to you last week. If you need anything else please do not hesitate to contact us. Kindest Regards Julie Bennett Practice Manager
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Review titled Called
Rated 1 star out of 5
by M Powell - Posted on 29 February 2024
My last review a few hours ago I stated the practice manager has not bothered to call me she now has it was not her fault she is not at work but instead of reception saying she is not available why not say she's not in so apologise to her
Visited February 2024
Review titled Laindon Medical Group
Replied on 08 March 2024
Dear Mr Powell Thank you for your feedback. Its always good to speak to you. Kindest Regards Julie Bennett Practice Manager