Larwood Surgery
56 Larwood Avenue, Worksop, S81 0HHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Larwood Surgery.
Reviews
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Review titled Good GP Practice
Rated 4 stars out of 5
by christopher sutton - Posted on 07 November 2024
On the occasions I have been to the practice, it has always been clean and presentable with lots of health information located around the practice at point of view. The waiting times are not bad in comparison to other practices and I have been seen quite quickly on all occasions. All the staff are friendly and nice. I am currently under review for hypertension and the nurses I have seen so far have been highly professional and helpful.
Visited November 2024
Review titled Larwood Surgery
Replied on 20 November 2024
Dear Patient, Thank you for your lovely feedback! We’re so pleased to hear that you’ve had positive experiences with our practice, from the cleanliness and helpful information to the friendly and professional care from our team. It’s great to know that your wait times have been manageable and that our nurses have been supportive during your hypertension review. Your kind words mean a lot to us, and we’re committed to maintaining this level of care. Kind regards, Emma Guest - Practice Manager
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Review titled Hopefully sorted.
Rated 4 stars out of 5
by Anonymous - Posted on 07 November 2024
Great to actually speak to the Doctor face to face. The Doctor was able to diagnose my problem and recommend a cream to help.
Visited November 2024
Review titled Larwood Surgery
Replied on 20 November 2024
Dear Patient, Thank you for your positive feedback! We’re so glad to hear that you had a great experience speaking with the GP face to face and that they were able to diagnose your issue and recommend a solution. It’s always our goal to provide personalised care, and we’re happy that we could assist you. Kind regards, Emma Guest - Practice Manager
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Review titled Great staff, but hard to get appointments.
Rated 2 stars out of 5
by Anonymous - Posted on 07 November 2024
Yet another online access tool. Not easy to follow, I only wanted a well-man health appointment, but have ended up with a GP ringing me, the staff are great, but getting to contact someone is a nightmare.
Visited November 2024
Review titled Larwood Surgery
Replied on 20 November 2024
Dear Patient, Thank you for sharing your honest feedback. We’re sorry to hear that your experience with the online access tool wasn’t as straightforward as it should have been. We will review the process to make it clearer for patients to know what the Smart Triage system can be used for, and what the admin request options can be used for, so it is easier for patients to navigate. Kind regards, Emma Guest - Practice Manager
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Review titled Good when it works
Rated 3 stars out of 5
by Janet M Rhodes - Posted on 07 November 2024
System worked well for me. Very difficult to get to see a GP. Gp phoned me as arranged and antibiotics where available to me within an hour. I am aware that this is not always the case.
Visited November 2024
Larwood Surgery has not yet replied.
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Review titled Triage system still needs some work
Rated 4 stars out of 5
by Trevor Croft - Posted on 07 November 2024
Obvious links to Triage still missing on old site, when you do find it then several boxes to tick eventually you get an invite. Youre given a choice but after selecting it the system then says fully booked, on repeat the slot has gone, so start again. One wonders if the inventors have actually trialled it
Visited November 2024
Larwood Surgery has not yet replied.
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Review titled Efficient practice
Rated 5 stars out of 5
by Lindy Bass - Posted on 07 November 2024
We consider ourselves very fortunate to have always had good experiences with Larwood Surgery. The new online system is great and easy to use and I managed to arrange an appointment within a few days and saw a doctor today.
Visited November 2024
Review titled Larwood Surgery
Replied on 19 December 2024
Thank you so much for your kind feedback! We're thrilled to hear that you've had positive experiences with Larwood Surgery and that the new online system has been helpful for you. We always strive to make our services as efficient and user-friendly as possible, and it's wonderful to know that we met your expectations. We look forward to continuing to support your healthcare needs!
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Review titled Great on line tool
Rated 5 stars out of 5
by Amanda - Posted on 07 November 2024
Used the new on line tool three times in the last 3 weeks . Was easier to use , was dealt with immediately. I was given an appointment for the same day. I also used this for a sicknote at 7.30 am and the sicknote was in my Email before 8.10 am the same day . Very impressed
Visited November 2024
Larwood Surgery has not yet replied.
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Review titled Great new smart triage system
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
Easy to use, was easy to find what I needed, would highly recommend to my friends and family, quick reply to my queries
Visited November 2024
Review titled Larwood Surgery
Replied on 20 November 2024
Dear Patient, Thank you very much for your kind review, we're delighted to hear that you found our system easy to use and that it provided quick responses to your queries. It’s fantastic to know you’d recommend us to your friends and family—that’s the highest compliment we could receive! If there’s anything we can do to make the service even better, we’d love to hear your suggestions. Thanks again for your support. Kind regards, Emma Guest - Practice Manager
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Review titled Great Dr's
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2024
Struggled with new triage set up so went into westwood and receptionist helped me set it up didn't rush me talked me through the links
Visited November 2024
Larwood Surgery has not yet replied.
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Review titled Informative and professional
Rated 5 stars out of 5
by Angela Hogg - Posted on 08 November 2024
I have been seen today by a GP that I had never seen before but was very pleasantly surprised by. He was very thorough and explained a lot to me when questioned. I felt like he had allotted plenty of time for me and put me at ease.
Visited November 2024
Larwood Surgery has not yet replied.