Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Jason curry - Posted on 26 July 2023
Very good practice staff always polite and make sure you are ok while waiting for your appointment highly recommended lhhc
Visited June 2023
Review titled Lawrence Hill Health Centre
Replied on 07 August 2023
dear jason thank you very much for the feedback it was much appreciated ewan cameron practice manager
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Review titled Great practice
Rated 5 stars out of 5
by Mercy Thomas - Posted on 04 October 2024
The service was good and I was satisfied with the explanation I was given when I asked some questions.
Visited June 2023
Lawrence Hill Health Centre has not yet replied.
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Review titled Outstanding practice
Rated 5 stars out of 5
by Awo Ahmed - Posted on 04 July 2023
I felt I was heard, and understood very well by my doctor every time I make appointment for myself and children we get seen or have telephone consultation. I would like to thank each and every doctor and all the other hardworking staff there.
Visited May 2023
Review titled Lawrence Hill Health Centre
Replied on 07 July 2023
Dear Awo Thank you for your kind words. I will pass your thanks on to our team. Freda Morgan Deputy Practice Manager
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Review titled Thank you so much for your help
Rated 5 stars out of 5
by Anonymous - Posted on 18 April 2023
Yesterday I put a request on the practice website about my child's health problem. I had a helpful text back from a GP within 30 minutes and a prescription ready to pick up at the pharmacy within an hour. Thank you so much !
Visited April 2023
Review titled Lawrence Hill Health Centre
Replied on 19 July 2023
thank you for your feedback. i will pass it on to the rest of the team best wishes ewan cameron practice manager
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Review titled Impossible to see the doctor
Rated 1 star out of 5
by Anonymous - Posted on 14 February 2023
Today I went to the gp. I told the situation to the receptionist and she told the doctor about it. And I don't understand why I couldn't get an appointment to see the doctor. She just told me 'I did tell him about it and the doctor is not happy to do it'. It's not fair that I couldn't explain the situation myself to the doctor. I have needed the doctor 3 times in 2 years and I couldn't get an appointment these 3 times.
Visited February 2023
Review titled Lawrence Hill Health Centre
Replied on 24 August 2023
dear patient thank you for the feedback , we discuss negative and postive feedback comments and use them to shape our service delivery. Hopefully we have improved best wishes ewan cameron
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Review titled Clearly under-funded and under-resourced
Rated 1 star out of 5
by Bonny Chung - Posted on 17 January 2023
I've been a patient at this surgery for almost 7 years. On the whole, I'm willing to put up with rude and overstretched receptionists and sub-standard service as I understand how strapped the Public Sector is at the moment. However, I hit boiling point today... the last four times I've tried to call to reschedule an appt, I've been put in the cold queue for over an hour each time and then just given up! Therefore missing my appointment. I managed to rebook the appt without too much trouble but realised yesterday that I couldn't attend. Today, I was on the phone for almost two hours (!!!), got to number 1 in the cold queue and then got cut off! Not happy, waste of my time and NHS money.
Visited January 2023
Review titled Lawrence Hill Health Centre
Replied on 07 November 2023
thank you for your comments, please could you ring me so that we can discuss your review many thanks ewan cameron practice manager
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Review titled My appointment
Rated 1 star out of 5
by Wayne Veasey - Posted on 12 October 2023
I was told in text messages that my appointment was yesterday by phone I was never called and never got to speak to anyone
Visited October 2022
Review titled Lawrence Hill Health Centre
Replied on 16 October 2023
Dear Wayne it looks like you had a face to face appointment booked on october 12th which you didnt attend. My team tell me you were expecting a phone call and we have now booked one for you. many thanks ewan cameron practice manager