Leigh Family Practice
Bridgewater Medical Centre, Henry Street, Leigh, Lancashire, WN7 2PEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 18 June 2024
My appointment was with a nurse c.t . She was really good. She listened to me and made sure everything is up to date with my health. She provided me with advices which would help me with my ongoing health condition. She is very polite, friendly & empathetic as well. My appointment went really well and I left with a satisfied and peaceful mind. Thank you, you are amazing ☺️
Visited June 2024
Review titled Leigh Family Practice
Replied on 09 July 2024
Dear Carol, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to Cherryl! Practice Manager
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Review titled BP review
Rated 4 stars out of 5
by Anonymous - Posted on 10 June 2024
The health assistant I saw this morning was extremely kind and professional. When she identified my BP problem she went to see a doctor so that a prescription could be sent to my chosen pharmacy immediately. I was very grateful for her immediate response to my condition.
Visited June 2024
Review titled Leigh Family Practice
Replied on 13 June 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Health Care Assistant. Many Thanks once again, Take care, Sherrie Dudyk Leigh Family Practice
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Review titled Great Practice Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 10 June 2024
Had asthma and BP review with Practice Nurse today, very knowledgeable and helpful and came across as approachable.
Visited June 2024
Review titled Leigh Family Practice
Replied on 13 June 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Practice Nurse. Many Thanks once again, Take care, Sherrie Dudyk Leigh Family Practice
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Review titled Super first impression
Rated 5 stars out of 5
by Bob - Posted on 04 June 2024
I had my new practice medical and it was brilliant everything was explained in fully as we went through the different tests and questions
Visited May 2024
Review titled Leigh Family Practice
Replied on 07 June 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared within our Practice. Many Thanks once again, Take care, Sherrie Dudyk Leigh Family Practice
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Review titled Professional service
Rated 5 stars out of 5
by Sadia Junaid - Posted on 10 May 2024
I’ve been to surgery for blood test health checks, cervical screening & flu vaccination appointment all was doing by efficient manner.
Visited May 2024
Review titled Leigh Family Practice
Replied on 07 June 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared within our Practice. Many Thanks once again, Take care, Sherrie Dudyk Leigh Family Practice
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Review titled Disgusting Service
Rated 1 star out of 5
by Roy - Posted on 05 April 2024
They are removing me from their list despite being an active patient living in the Leigh area and reception were unwilling to help resolve my complaint regarding this.
Visited April 2024
Review titled Leigh Family Practice
Replied on 23 April 2024
Dear Patient. Thank you for your feedback. I have tried to look into your concern but have noticed that you have registered with another Surgery. If you require any further assistance please contact me on 01942 557739. Regards Sherrie Dudyk Assistant Practice Manager
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Review titled Friendly and efficient
Rated 4 stars out of 5
by sarah Fitzgerald - Posted on 21 March 2024
Seen by the practice nurse . A caring listening nurse . Thankyou for all your input . Would highly recommend
Visited March 2024
Review titled Leigh Family Practice
Replied on 23 April 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Practice Nurse. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Improving practice
Rated 5 stars out of 5
by Bill Melling - Posted on 27 March 2024
The nurse I saw is superb and understands my needs. I feel confident that she listens and is consistent. Very happy with the support she gives.
Visited March 2024
Review titled Leigh Family Practice
Replied on 23 April 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Nurse. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Honestly really painful wouldn’t recommend
Rated 1 star out of 5
by Jodie Reynolds - Posted on 21 March 2024
A very very painful experience that I didn’t need when already painfully unwell. The reception staff promised an appointment the same day if I had a triage call (I’d made them aware I’d already had a private triage who have told me to see someone in person ASAP) followed protocol and did this because I thought they sounded like they knew what they were talking about. Did the telephone call with GP he said it was ridiculous I’ve been booked a telephone call for this and I needed to see someone in person as the first port of call, but had no more appts left for me - really stupid way of doing things when I’m in very bad pain and trying to avoid using A&E valuable time!! Phone back for staff to give half an apology about it and not be able to resolve anything or book me in to see anyone in person.
Visited March 2024
Review titled Leigh Family Practice
Replied on 23 April 2024
Dear Patient. Thank you for your Feedback. We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from our patients, good or bad which will ultimately assist us to improve the services we deliver. If you would like to discuss your concerns then please contact me on 01942 557739. Sherrie Dudyk Assistant Practice Manager Leigh Family Practice
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Review titled Ridiculous wait
Rated 1 star out of 5
by Anonymous - Posted on 07 March 2024
Rang the practice yesterday (6/3/24) for a face to face appointment and the earliest date they could give me was April 2nd, just a few days short of a month`s wait. Ridiculous and my records would have shown the receptionist I was not a patient who visited the surgery every 5 minutes so I was obviously not a time waster. What on earth is going on there and my age 68 and my appointment history should have indicated I wouldn`t be ringing unless I really needed to.
Visited March 2024
Review titled Leigh Family Practice
Replied on 07 March 2024
Dear patient, I am sorry to hear about the service you experienced yesterday. We have listened to the call and the issue has been identified and resolved. You will receive a phone call shortly to arrange a sooner face to face appointment. If you would like to discuss this further please contact the Practice on 01942 557739. Thank you Practice Manager