Leigh Family Practice
Bridgewater Medical Centre, Henry Street, Leigh, Lancashire, WN7 2PEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No communication
Rated 1 star out of 5
by BrenC - Posted on 05 February 2024
Yet again a complete mess with my rescue pack. One week on from ordering and still nothing. Told I should have had a call to say I needed to see the Doctor, never recieved the call. Passed on to gp alliance who also have no appts. Lax, no communication, no concept of what frustration they cause let alone where people end up, (hospital) as I did the last time the same thing happened. Resus with pneumonia and Sepsis due to the delay in getting the right meds. Would I reccomend this practice, not on your nelly.
Visited January 2024
Review titled Leigh Family Practice
Replied on 14 February 2024
Dear Patient. Thank you for your Feedback. We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from our patients, good or bad which will ultimately assist us to improve the services we deliver. If you would like to discuss your concerns then please contact me on 01942 557739. Sherrie Dudyk Assistant Practice Manager Leigh Family Practice
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Review titled Great practice
Rated 4 stars out of 5
by William fishwick - Posted on 04 January 2024
I was seen on time, nurse was very helpful and explained everything to me and booked my next appointment all went well.
Visited January 2024
Review titled Leigh Family Practice
Replied on 29 January 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Reception team. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Very good
Rated 5 stars out of 5
by Furthermore Shipton - Posted on 27 January 2024
I went for my blood results, I was advised how to eat and drink the healthy way. I was told my sugar is slightly high so I need to watch it. I was also advised to have shingles vaccine due to my age. I was happy of that advice of which I will book soon.
Visited January 2024
Review titled Leigh Family Practice
Replied on 29 January 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our team. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Lovely nurse practitioner
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2023
Attended today for cervical screening test. The nurse was lovely and took her time and made sure that I was comfortable all the way through. Gave warning before each step was taken. For anyone feeling uneasy or nervous I am sure that she would help them to relax and put them at ease through the procedure.
Visited December 2023
Review titled Leigh Family Practice
Replied on 29 January 2024
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Nurse . Many Thanks once again, Take care, Leigh Family Practice
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Review titled Excellent Service
Rated 4 stars out of 5
by Habib Ali - Posted on 02 November 2023
I went in today, Wednesday, 1 November 2023, for a health check that had been arranged by the practice. I was seen on time, and the service I received was even better than and beyond what I had anticipated. In addition to the usual measurements of blood pressure and weight, etc., I was given a recommendation for a shingles vaccine which I agreed to and received during the same visit. I was given clear information and also great advice and recommendations about my health, with two future appointments for further services, at dates, times and locations convenient to me. When I went home after my visit, I checked my Medical Record on the Patient Access system, and found that the service I received (all the facts, figures and appointments, etc.) had already been promptly and clearly uploaded on the system. I am very pleased with the service I received, and the experience made me feel very happy about the current state of my health. I find the staff at the Leigh Family Practice courteous and helpful and I would like to thank them for the great service they provide, especially the nurse who conducted my health check today.
Visited November 2023
Review titled Leigh Family Practice
Replied on 07 November 2023
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Reception team. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Yearly check with nurse
Rated 4 stars out of 5
by Anonymous - Posted on 16 November 2023
The nurse was very helpful & very understanding, I actually learned why my breathing was worse morning & night due to Astma
Visited November 2023
Review titled Leigh Family Practice
Replied on 17 November 2023
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Nurse. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Good practice (Finally)
Rated 5 stars out of 5
by Anonymous - Posted on 07 November 2023
Surgery sent me a text about a telephone consultation and rang me later to see if the appointment time was ok, The nurse rang on time and was very pleasant…(Not like some).
Visited November 2023
Review titled Leigh Family Practice
Replied on 17 November 2023
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our team. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Great practice
Rated 5 stars out of 5
by Glenda Brides - Posted on 19 October 2023
Went for my annual review all the staff and the nurse was so kind and pleasant it a pleasure to come to this surgury
Visited October 2023
Review titled Leigh Family Practice
Replied on 07 November 2023
Dear Patient, May we thank you for taking the time to share your feedback, your kind words and compliments are greatly appreciated. Your feedback has been shared with our Reception team. Many Thanks once again, Take care, Leigh Family Practice
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Review titled Mixed messages
Rated 1 star out of 5
by Keith Tulsie - Posted on 13 October 2023
Was told to come in for a flu jab. made an appointment turned up was told I was too young, not eligible for a flu jab. not a good service
Visited October 2023
Review titled Leigh Family Practice
Replied on 18 October 2023
Dear Patient, May i thank you for taking the time to discuss your feedback with me , I will address the issue you have raised with staff, we welcome any feedback from our patients, good or bad which will ultimately assist us to improve the services we deliver. Many thanks Once again, Take Care, Sherrie Assistant Practice Manager Leigh Family Practice.
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Review titled Very friendly nurses
Rated 4 stars out of 5
by Anonymous - Posted on 08 November 2023
The clinical staff are great , very pleasant. Took time with me and my baby Just difficult to get through to the reception when you need to call, but are available at the desk when you go in the surgery
Visited October 2023
Review titled Leigh Family Practice
Replied on 17 November 2023
Dear Patient, We are sorry that you have difficulty getting through on the phone lines , this is something we will look into. May we also thank you for taking the time to share your feedback regarding staff, your kind words and compliments are greatly appreciated and your feedback has been shared with our team. Many Thanks once again, Take care, Leigh Family Practice