Leylands Lane Medical Practice
81 Leylands Lane, Heaton, Bradford, BD9 5PZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Provide care promptly
Rated 4 stars out of 5
by Anonymous - Posted on 22 March 2023
Although I find the econsult service clunky and impersonal, once you get to speak to a practitioner they are very sympathetic, thorough and efficient. I have been able to access a wide variety of medical care without major delays.
Visited March 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Don't bother calling
Rated 1 star out of 5
by Anonymous - Posted on 16 March 2023
It is absolutely disgusting the type of service this surgery has in place to call through. There is no electronic queue system on the phone lines so you have to keep redialling. Fine I am a healthy person who can do this but what about the elderly, infirm or disable who cannot keep redialling or even struggle to dial! hundreds or redials later you get through and no appointments left. The online system is a farce. This surgery does not even offer Push Doctor services to help out. I have 2 elderly pensioner parents with illnesses and are desperate to be seen and never manage to get an appointment for them. Absolutely disgusting.
Visited March 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Very pleasantly surprised
Rated 4 stars out of 5
by Anonymous - Posted on 30 March 2023
I'd been putting off making an appointment as I wasn't expecting to be taken seriously and didn't feel I had the energy to put my case. But I was still concerned by my symptoms so went into the appointment prepared to stand my ground but I needn't have worried. The doctor I saw was brilliant! He immediately stated his intention to get to the bottom of my issue. He was thorough, gave me lots of information and reassurance. Finally he made a treatment plan and checked I was happy with it before ending the appointment. I left feeling pleased and grateful.
Visited March 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Good Experience
Rated 4 stars out of 5
by Alison Denison - Posted on 17 February 2023
I contacted the surgery at 1.30pm I was in a queue of five calls, but I was not kept waiting long. I was told a doctor would contact me before 6.00pm. I received a call at 4.15pm and after discussing my symptoms he suggested I went round to the surgery. I waited 30 mins before being seen. The doctor was very pleasant and arranged for me to collect a prescription at the on site pharmacy as it was getting late in the day. All in all, I felt I had been dealt with very well
Visited February 2023
Leylands Lane Medical Practice has not yet replied.
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Review titled Excellent Msk service
Rated 5 stars out of 5
by M milnes - Posted on 08 February 2023
From initial contact giving appointment details and location the whole process was excellent. The admin was really helpful and the communication throughout was fantastic. Keeping me involved throughout. The doctor I saw listened cared and made me feel valued. Taking time to explain and answer questions. I highly reccomend them and feel if they had not been so invested we would not have got to what was wrong. So we'll done and you are a credit to the NHS.
Visited January 2023
Leylands Lane Medical Practice has not yet replied.