Loughton Health Centre
The Drive, Loughton, Essex, IG10 1HWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Local practice
Rated 4 stars out of 5
by Anonymous - Posted on 11 November 2022
Approachable staff, very helpful and accommodating. It can be difficult to get an appointment via the telephone but using the online appointment service works well if you are quick and on there first thing in the morning. I’ve no complaints from any telephone or face to face appointments in the past. I couldn’t fault the service they provided with my recent flu jab, it was very well organised. I wouldn’t change from using this surgery and would recommend it.
Visited October 2022
Loughton Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2022
I have been having trouble with my mental health for some weeks, so I was eventually persuaded by my family to seek help via my doctors. I called and explained to the receptionist what challenges I was having. A doctor called me within 30 mins to initially discuss with me my issues. He later called back and requested me to come into the surgery later that day. From 4 hours of my initial call I was being consulted with by the doctor. I now feel the world is not such a dark place and that I am on the first steps to recovery thanks to the doctor and staff at the surgery
Visited October 2022
Review titled Loughton Health Centre
Replied on 24 October 2022
Thank you for taking the time to leave a review. We are pleased to hear that the whole team were able to assist you during a difficult time
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Review titled Good practice
Rated 5 stars out of 5
by Patricia Cusack - Posted on 20 October 2022
Fast, friendly and efficient. All staff where very helpful. Service was quick. But this attendance was only for the flu jab.
Visited October 2022
Loughton Health Centre has not yet replied.
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Review titled Flu jab clinic
Rated 3 stars out of 5
by Anonymous - Posted on 09 November 2022
A very efficient and quick flu jab clinic . Very friendly staff . We weee seen ahead of our appointment time.
Visited October 2022
Loughton Health Centre has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Pam Davis - Posted on 20 October 2022
I thought the service was excellent, The staff were very friendly & efficient, Although very busy, we were seen right to time of our appointment.
Visited October 2022
Review titled Loughton Health Centre
Replied on 24 October 2022
Thank you for taking the time to leave feedback. our flu clinics are always very busy but our whole team strive to make this a positive experience for our patients. We are pleased to hear you were seen without dealy.
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Review titled Good experience
Rated 4 stars out of 5
by Philip Mills - Posted on 20 October 2022
My experience with having a flu vaccine was good and actually carried out earlier than the arranged time
Visited October 2022
Review titled Loughton Health Centre
Replied on 24 October 2022
Thank you for your kind review. We are pleased to have been able to provide a prompt and efficient service
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Review titled Brilliant practice
Rated 5 stars out of 5
by Rosy Flack - Posted on 27 October 2022
All doctors are amazing my doctor goes above and beyond to help me and my family I wouldn't ever change my doctors.
Visited October 2022
Loughton Health Centre has not yet replied.
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Review titled Flu Jab
Rated 4 stars out of 5
by Anonymous - Posted on 08 November 2022
The experience was very good, quick and efficient and no waiting. I was jabbed in reception as soon as I arrived.
Visited October 2022
Loughton Health Centre has not yet replied.
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Review titled Flu jab
Rated 4 stars out of 5
by Anonymous - Posted on 08 November 2022
Very efficient flu jab service, and friendly bunch of jabbers: ) I arrived half hr early but was seen straight away.
Visited October 2022
Loughton Health Centre has not yet replied.
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Review titled Very helpful practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 November 2022
I attended the flu jab clinic recently which was very well organised, quick and easy. I was very happy with the service. In general, the main complaint is getting an appointment- calling at 8am to wait in a queue to then be told all appointments have gone! For an emergency this is unacceptable when you cannot be seen the same day. However, when I have emailed reception about my 86 year old mother and various concerns, the response is amazing. The dr has called and addressed the problem. When emailing I have found the reception team first class and very helpful. When I have called in I have always found the reception team friendly and helpful. When I have needed to see a doctor they are always professional and friendly.
Visited October 2022
Loughton Health Centre has not yet replied.