Lowfield Medical Centre
65-67 Lowfield Street, Dartford, Kent, DA1 1HPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent doctor
Rated 5 stars out of 5
by Linda - Posted on 28 January 2025
Dr. is excellent—knowledgeable, compassionate, and attentive. She took time to listen, explain clearly, and made me feel confident in my care. She is friendly and professional, and I highly recommend her.
Visited January 2025
Lowfield Medical Centre has not yet replied.
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Review titled Extra care taken by our Dr
Rated 4 stars out of 5
by Anonymous - Posted on 13 November 2024
Doctor is always very thoughtful and thorough when she does examinations of my children. I am very happy with her and also the ability if the clinic to accommodate me at short notice.
Visited November 2024
Lowfield Medical Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Raymond Winter - Posted on 27 November 2024
Visited the GP surgery today. The GP, as usual, took a keen personal interest in my well being. Listened well, as usual, asked good questions and made good decisions.
Visited November 2024
Lowfield Medical Centre has not yet replied.
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Review titled Extremely good practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
GP answered all my questions giving advice and recommendation of what to do. I have always found that the Reception staff and Nurses to be very helpful and polite.
Visited November 2024
Review titled Lowfield Medical Centre
Replied on 06 November 2024
Dear patient, Thank you very much for taking the time to review our service. We are pleased to know that you have had such positive interactions with several members of our team.
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Review titled Great practice
Rated 5 stars out of 5
by Anne-Marie McEwan - Posted on 12 October 2024
I was given an appointment very quickly. When I attended the doctor put me at ease and did not rush me. I was given treatment which made me feel confident that recent issues with my health would be resolved. I was reassured that I would be able to continue with my life as normal, and was given appointments for the very near future to have blood tests and a review face to face to discuss everything. The doctor also answered all my questions and I left the surgery feeling completely relieved that my health was being looked after. Thank you so much.
Visited October 2024
Review titled Lowfield Medical Centre
Replied on 06 November 2024
Dear Ms McEwan, Thank you very much for your positive feedback. We are very pleased to hear that the Doctor gave you enough time to address all your concerns and you left the surgery with appropriate follow up appointments and feeling reassured.
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Review titled Great Practice
Rated 5 stars out of 5
by Roger Howard - Posted on 11 October 2024
This is a first class Medical Centre. I was very satisfied with my recent consultation with my GP was excellent. All members of staff are courteous and obliging. The facilities at the Medical Centre are of a high standard. Would highly recommend this practice.
Visited October 2024
Review titled Lowfield Medical Centre
Replied on 06 November 2024
Dear Mr Howard, Thank you for your kind appreciative words about our service. We will ensure that this positive review is fed back to all members of our team.
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Review titled Bad for getting results
Rated 3 stars out of 5
by Anonymous - Posted on 30 July 2024
I have been ringing the surgery for two weeks to get my blood results and I manage to get through and my results haven’t come back I have been ringing for the 8 days and there is no one answering the phone in the test results department ? Are they on holiday
Visited July 2024
Review titled Lowfield Medical Centre
Replied on 02 August 2024
Dear patient, Thank you for your feedback. As you have chosen to remain anonymous, we are unable to look into your specific case. Due to the huge demand on our service, phone lines are very busy. In spite of our care navigators and administrative staff constantly answering the phones, the queues build up and it may seem like no one is answering your call, which is not the case. The most convenient way to access your test results is via the NHS App and we recommend you to use this App. Within 7 working days of receiving the results, a clinician reviews them and adds an action plan if needed. You can then see this action plan on the NHS app. Of note, some tests require a longer processing time at the hospital and therefore the results can take weeks to come back to us. If you are unable to get access to your results via the app, please contact the surgery and we will be able to set this up for you. If you provide us with your name and date of birth, we will be able to identify the cause for the delay on this occasion. Many thanks
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Review titled Excellent practice
Rated 5 stars out of 5
by Carolyn Gower - Posted on 23 September 2024
I rung the surgery as I had found a couple of lumps in my right breast. I had been in a car accident a few weeks earlier and was hoping it was damage from that. I was given an appointment within less that 2 hours. When I saw the doctor I was given a full examination and although it was thought it was damage through the car accident, I was to be referred to the breast clinic at Darent Valley. I got an appointment within a matter of days. Again the receptionist and the doctor were so professional, kind and were definitely listening to my concerns. So reassuring and put at ease. Many, many thanks.
Visited June 2024
Review titled Lowfield Medical Centre
Replied on 29 September 2024
Dear Ms Gower, Thank you for your kind words. We are pleased to know that you received a timely referral and treatment. We hope to continue providing a good service to all our patients. Many thanks for taking the time to provide us with your feedback.
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Review titled Great Practice
Rated 5 stars out of 5
by Sue C - Posted on 09 May 2024
I was extremely unhappy with my previous GP and decided to change to Lowfield Medical Centre on a friend’s recommendation - so pleased I did! From the start the service they provide is so different - so professional, so friendly, so thorough. Reception staff very helpful and patient, surgery premises very clean and well laid out. My medications were checked, annual blood tests I require arranged quickly and the results put online very quickly for me to see. Follow up on results by medical practitioner were thorough and professional. I am very satisfied with the medical practice and all the staff I have encountered so far.
Visited May 2024
Review titled Lowfield Medical Centre
Replied on 11 May 2024
Dear Sue, Thank you for your feedback. We are pleased to see that you have had a very positive encounter with all members of our team. Thank you once again for taking the time to review our services.
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Review titled Great practice
Rated 5 stars out of 5
by Carolyn Gower - Posted on 23 September 2024
I phoned the surgery, spoke to the receptionist and explained my symptoms. She advised me to go to A&E as she thought it was quite serious. I did say I thought it was Bells Palsy, not a stroke. She was excellent and got me to see the doctor within 40 minutes. The doctor was brilliant, listened to my thoughts about Bells Palsy, agreed and got me straight onto steroids. I really thought this was going to be a lengthy condition, but after a week to 10 days, virtually all symptoms had gone. Thank you so much to the doctor and the receptionist for being so kind, professional, prompt and efficient.
Visited May 2024
Review titled Lowfield Medical Centre
Replied on 29 September 2024
Dear Ms Gower, Thank you very much for your positive feedback. We will ensure that all staff members are informed of this and it will surely help to boost the morale of everyone working in the team. Many thanks.