Maidstone Road Surgery
262 Maidstone Road, Chatham, Kent, ME4 6JLContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Maidstone Road Surgery.
Reviews
-
Review titled Great Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2023
I had a appointment with Nurse, who was very friendly and took time to explain the procedure. Very kind and even took time to talk about my family.
Visited April 2023
Review titled Maidstone Road Surgery
Replied on 25 April 2023
Dear patient Thank you very much for taking the time to write this review. It is great to read your positive feedback. All messages are discussed with the team to help us learn and improve the surgery. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2023
Was very pleased when I rang at 8 managed to get an appointment for the same day as I'm not often unwell and haven't been to see a doctor for a couple of years but was in a lot of pain
Visited April 2023
Review titled Maidstone Road Surgery
Replied on 25 April 2023
Dear Patient Thank you very much for taking the time to write this review. I am glad you found the appointment system good and received an appointment on the day you needed it. All feedback is discussed with the team to help us lean and improve the surgery. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 03 May 2023
Appointment was easy to make. Advanced nurse practitioner was superb. No rush with her. Took the time to listen and arrange tests and medication.
Visited April 2023
Review titled Maidstone Road Surgery
Replied on 22 May 2023
Dear Patient Thank you very much for taking the time to write a review. It is lovely to read your appointment and consultation all went through with ease. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Excellent service
Rated 5 stars out of 5
by Christina Henbest - Posted on 15 March 2023
Appointment with the paramedic was on time, he was friendly and knowledgeable , was able to answer any questions I had and told me I would be contacted if there was any problems with my blood sample
Visited March 2023
Review titled Maidstone Road Surgery
Replied on 25 April 2023
Dear Christina Thank you so much for taking the time to write this lovely review. I have passed your message onto the Paramedic and also shared this with the team. many thanks Katy Hutchinson - Practice Manager
-
Review titled Very Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 03 March 2023
The doctor today listened to our issues and gave patient centred advice. She called back as planned to check up on my daughter and monitor her condition. The doctor was very reassuring and made sure we had health advice to follow over the weekend if things don't improve. Excellent service from today's emergency appointment.
Visited March 2023
Review titled Maidstone Road Surgery
Replied on 25 April 2023
Dear Patient Thank you so much for writing a lovely review. I have shared your message with the team. All feedback is greatly received and helps us to learn and improve the surgery. many thanks Katy Hutchinson - Practice Manager
-
Review titled Lovely doctor
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2023
The lady doctor I saw today was really lovely and the receptionist was so helpful and even rung me back to make my next appointment before I had even got back home. She was a credit to the surgery
Visited March 2023
Review titled Maidstone Road Surgery
Replied on 25 April 2023
Dear Patient Thank you so much for taking the time to write this lovely review. It is lovely to read you were happy with all the staff at Maidstone Road. All feedback is shared with the team to help us learn and improve the surgery. Many thanks Katy Hutchinson - Practice Manger
-
Review titled Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 25 March 2023
Nurse was fantastic. I felt waiting room was very quite and could hear reception on the phone and talking to patients at the desk
Visited March 2023
Review titled Maidstone Road Surgery
Replied on 25 April 2023
Dear Patient Thank you very much for taking the time to write this review. All feedback is greatly received. All feedback is discussed with the team to help us learn and improve the surgery. Many thanks
-
Review titled Blood test
Rated 3 stars out of 5
by Roger Gilbert Dean - Posted on 16 February 2023
The procedure was fine. Disappointing: no solution to not being able to book on line (surgery not recognised); on return home, a message asking me to make an appointment for a blood pressure check. This could have been done alongside the blood test.
Visited February 2023
Review titled Maidstone Road Surgery
Replied on 24 February 2023
Dear Mr Dean Thank you very much for taking the time to write this review. I will endeavour to look into your concern. I would also like to apologies that your blood pressure check was not done at the same time. Many thanks Katy Hutchinson - Practice Manager
-
Review titled Friendly & Approachable
Rated 4 stars out of 5
by Anonymous - Posted on 10 February 2023
I had an issue that I was extremely concerned about and the Clinician reassured me and put my mind at rest. She also arranged a further investigation, was very approachable and put me at ease.
Visited February 2023
Review titled Maidstone Road Surgery
Replied on 24 February 2023
Dear Patient Thank you very much for taking the time to write this review. All feedback is greatly received and we are very happy you were happy with your consultation. All feedback is discussed with the team to help us learn and improve the surgery. Many thanks Katy Hutchinson - Practice Manager
-
Review titled An excellent surgery
Rated 5 stars out of 5
by Kim Parnell - Posted on 21 February 2023
This practice is friendly, welcoming and efficient. The new GP was professional, very approachable and reassuring. An excellent service.
Visited February 2023
Review titled Maidstone Road Surgery
Replied on 24 February 2023
Dear Mrs Parnell Thank you very much for taking the time to write this review. All feedback is greatly received. All feedback is discussed with the team to help us learn and improve the surgery. Many thanks Katy Hutchinson - Practice Manager