Manor View Practice
Bushey Health Centre, London Road, Bushey, Hertfordshire, WD23 2NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 January 2024
My appointment went h though very quickly and the doctor was very kind and thorough It was easy to book online much quicker than waiting in the phone
Visited January 2024
Review titled Manor View Practice
Replied on 22 January 2024
We appreciate you taking the time to leave your positive feedback. This will be shared with the wider team Thank you
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Review titled Rubbish system.
Rated 1 star out of 5
by MR FRANKIE L TAYLOR - Posted on 19 January 2024
We have gone from being able to call up and get an appointment straight away. Now you get accused of not being dyslexic and made to feel like a mug as the doctors have not put the correct information in to the system.
Visited January 2024
Review titled Manor View Practice
Replied on 22 January 2024
We are sorry to learn you are dissatisfied with our services this is not what we wish for our patients. Please do contact the management team who will do their very best to resolve your issues. Thank you
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Review titled Friendly staff
Rated 5 stars out of 5
by Vasileios Dimos - Posted on 25 January 2024
They contacted me for some blood tests. It was done quickly and the nurse was really polite. My appointment was booked online, I showed up early, and I only waited for 10 minutes.
Visited January 2024
Review titled Manor View Practice
Replied on 26 February 2024
Thank you for taking the time to leave your positive feedback we will share this with the nursing team.
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Review titled Recent experiences
Rated 4 stars out of 5
by Howard Porter - Posted on 10 January 2024
The last 2 times I have had to use the patient triage it had worked very well. The service was always on the day of initial request and on both occasions I was seen on the day with appropriate actions taken. The only negative aspect is the distribution of the manor view surgery’s and the parking options at each
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
Thank you for taking the time to share your experience we appreciate your feedback. We will share all your comments with the wider team.
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Review titled Fantastic practice, quick to deal with issues
Rated 5 stars out of 5
by Dilyana Milenkova - Posted on 25 January 2024
The triage system works brilliantly, so quick to get back to you. Best GP practice I have ever had. I put my forms in the morning and they have dealt with it so quickly. Very friendlystaff
Visited January 2024
Review titled Manor View Practice
Replied on 09 February 2024
We appreciate you taking the time to leave your positive feedback this is encouraging for the whole team. We are pleased you are happy with the services we provide.
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Review titled Good doctor
Rated 4 stars out of 5
by Anonymous - Posted on 16 January 2024
I found her very nice and thorough. I would see her again. I am unable to name individuals due to your policy but my specific doctor deserves to be mentioned when compared to others at the practice.
Visited January 2024
Review titled Manor View Practice
Replied on 22 January 2024
We are pleased to hear you are happy with the patient care you received. Thank you for taking the time to leave your feedback this will be shared with the wider team. Thank you
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Review titled Manor View, Borehamwood
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
The form process is working really well. Getting an appointment and updates on tests or further information are quickly provided. Making phone calls on the other hand can be very slow. Took me ages for someone to answer. But the staff are helpful.
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
We appreciate you taking the time to feedback we are pleased you have had a positive experience with the practice. We take all your comments onboard. Thank you
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Review titled Poor practice
Rated 1 star out of 5
by Anonymous - Posted on 28 January 2024
Provided letter to doctor and additional documentation for my illness. After a mth they lost my paperwork and didn’t even bother to tell me. Practice not as good as before.
Visited January 2024
Review titled Manor View Practice
Replied on 26 February 2024
We are sorry to read your negative feedback. Please do contact the management team at the practice so we can discuss this further. Thank you
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 25 January 2024
I had a problem trying to make an appointment on line. So I rang to speak to a receptionist. She was very helpful indeed. I received a phone call with an appointment to see someone later. I don’t know if this was a Dr. Or a pharmacist . I should have asked her. She was very nice and helpful. But I am sorry to say that I prefer the old way of making an appointment.
Visited January 2024
Review titled Manor View Practice
Replied on 05 March 2024
Thank you for taking the time to share your positive feedback we are pleased to hear you had a positive experience. We will share this with the wider team.
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Review titled Unfit for purpose
Rated 2 stars out of 5
by Anonymous - Posted on 17 January 2024
The practice is absolutely unrealistic in approach, unlike how it use to be. This method of booking appointments is appalling against the telephone call or booking appointments in advance. Also, not everyone can navigate this, especially for a sick person. You do not have option of who to see. Different GP every appointment does little help, especially when you need to discuss a follow up issue. I was told that I was being sent to a GP that knows very much about my problem instead of a particular one I wanted to see. The gp I was sent to ended up rushing back and forth to the gp I requested to see asking questions about how to deal with my case. Nice staff as they try to attend to you. The system is totally unfit for purpose. I am considering changing to somewhere.
Visited January 2024
Review titled Manor View Practice
Replied on 22 January 2024
We are sorry to learn you are not happy with the services we provide. We strive to offer a caring, helpful environment to all our patients. Please do contact the management team who will do their very best to resolve your issues. Thank you