Manor View Practice
Bushey Health Centre, London Road, Bushey, Hertfordshire, WD23 2NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very conscientious, helpful and efficient
Rated 5 stars out of 5
by Ken Speirs - Posted on 11 January 2024
The team at Borehamwood have followed multiple paths to try and cure my problem. I have been very impressed by everyone I have seen. Thank you.
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
We appreciate you taking the time to share your experience and delighted to hear you are happy with the patient care you received.
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Review titled Great service
Rated 5 stars out of 5
by Julie johnson - Posted on 16 January 2024
Triage system is easy to navigate and appointments are allocated quickly. Doctor was amazing and very personable!
Visited January 2024
Review titled Manor View Practice
Replied on 22 January 2024
Thank you so much for taking the time to leave your positive feedback we are delighted to hear you are happy with the patient care you received. We will share this with the wider team.
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Review titled A disappointment
Rated 1 star out of 5
by Anonymous - Posted on 10 January 2024
My original practice - pathfinder in south oxhey has been taken over by manor view and all promises of it being for the benefit of the patients have been non existent- have to fill online form in the hope of an appointment - told appointment in 10 days time - mix up with repeat prescriptions and takes longer we are not patients anymore just a number I am very disappointed and feel the personal touch of a GP practice has gone and I am seriously considering changing to a more patient focused practice instead of one who is cashing in on the amount of patients on the books
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
We are sorry to read you have been having difficulties with the practice this is not what we wish for our patients. Please do feel free to contact the management team to discuss this further and we will do our very best to resolve your issues.
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Review titled Over and above
Rated 5 stars out of 5
by Anonymous - Posted on 22 January 2024
Had a blood test this morning. Whilst there I asked about a physio service within the practice. Instead of directing me to the online booking service or the reception desk, the practice nurse immediately made a booking on my behalf. She was very friendly, helpful and approachable.
Visited January 2024
Review titled Manor View Practice
Replied on 26 February 2024
We appreciate you taking the time to leave your positive feedback. We will share this with the wider team.
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Review titled Quickly seen
Rated 5 stars out of 5
by Anonymous - Posted on 25 January 2024
I asked for a triage appt and was seen the same day with concerns about respiratory illness given a check up and a follow up appt
Visited January 2024
Review titled Manor View Practice
Replied on 26 February 2024
We are pleased to hear you were happy with the patient care you received. We appreciate you taking the time to leave your feedback.
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Review titled Fantastic friendly professional service
Rated 5 stars out of 5
by Susan Higginbotham - Posted on 25 January 2024
Excellent response same morning to my completed online triage form - offered an appointment same morning at a local satellite surgery with practice nurse - wonderful from signing in through to consultation with both nurse practitioner and GP review - clear plan of care and review appointment also made. Very impressed with all aspects of my care/treatment
Visited January 2024
Review titled Manor View Practice
Replied on 05 March 2024
We appreciate you taking the time to share your positive feedback we are so pleased to hear you are happy with the patient care you received. We will share this with the wider team.
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Review titled Fast response
Rated 5 stars out of 5
by Anthony Davids - Posted on 12 January 2024
Needed an emergency consultation. Completed the triage online firm and got immediate confirmation that a doctor would call me back. Had my consultation, felt listened too and had all my questions answered. I felt reassured and confident that my needs were being met. Excellent service.
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
We are pleased to hear you were happy with the patient care you received. Thank you for taking the time to share your experience, we will share this with the wider team.
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Review titled Good response
Rated 4 stars out of 5
by Liz Hud - Posted on 10 January 2024
I used the patient triage, message sent to me stating that it had been received and within the hour I received a message stating that I would receive a phone call that afternoon. Phone call received and doctor was ver pleasant and helpful.
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
Thank you for taking the time to share your experience we really appreciate your feedback. We are pleased to hear you had a pleasant experience.
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Review titled First time user of on-line appointment
Rated 4 stars out of 5
by Anonymous - Posted on 17 January 2024
I found it difficult to find where I needed to fill this information in on-line for an appointment, but when I did it was easy to fill in and I got a response within 24 hours and then after sending more info a diagnosis and what to do next which negated me from having to visit the surgery, which was helpful.
Visited January 2024
Review titled Manor View Practice
Replied on 22 January 2024
We are sorry you initially found the triage system difficult we want it to be as smooth as possible for our patients. Please be assured our reception team are always here to help with completing triage forms. We thank you for sharing your feedback.
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Review titled Great Practice since take over by Manor View Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
Since Manor View Practice have taken over Theobald Practice our experience has been faultless. The doctors listen to you, referrals are made, communication is excellent, appointments are available as and when needed and as appropriate. The only downside is the number of appointments available which causes the triage system to be off line which can be frustrating but given that 111 is available to give you advice and emergency appointments if necessary and the receptionists are available for advice too there is little else they can do in the circumstances.
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
Thank you for taking the time to leave your feedback we are pleased to hear you are happy with the services we provide. We take all your comments onboard and will share them with the wider team. Thank you