Marden Medical Practice
25 Sutton Road, Shrewsbury, SY2 6DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled great practice.
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2023
i felt i was important to the staff and they listened to what i had to say. it was a very welcoming practice warm and welcoming.
Visited February 2023
Review titled Marden Medical Practice
Replied on 18 May 2023
Dear Patient, Thank you so much for your lovely comments. I am very pleased that you felt you were listened to and treated as an individual. We try our very best to create a warm and welcoming practice for patients and visitors, so it is always nice when this is recognised. I will ensure that I share your positive comments with our Practice team. Many thanks. Kind regards, Zoe George - Practice Manager
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Review titled Working people can't get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 12 February 2023
As a working person it is impossible to get an appointment to see my GP. I've been told I can only ring up on a Thursday at 8:30, I explained I can't phone due to my job, they assured me that there would be appointments left when I finished work at 4pm. My partner rang up on my behalf at 10am the earliest he could as he is also working to be told all the appointments had gone so what I was told on the phone the night before was a blatant lie! They then told my partner to ring back next Thursday where we would have the exact same problem, I have now being trying to seek an appointment for two weeks and worry will I ever receive an appointment.
Visited February 2023
Review titled Marden Medical Practice
Replied on 18 May 2023
We are sorry to hear you had difficulty accessing an appointment at the Practice. We would always advise patients to speak with a member of the management team if they experience such difficulties, so that we are able to assist you. Please contact the Practice if you would like to discuss this further. Many thanks. Kind regards, Zoe George - Practice Manager