Maritime Health Partnership
St Mary's Island Surgery, Edgeway, St Marys Island, Chatham, ME4 3EPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Awful practice
Rated 1 star out of 5
by Anonymous - Posted on 04 April 2023
This surgery is terrible before it was merged the halfway surgery were absolutely brilliant couldn’t fault them but since they have merged the surgery’s together it’s been terrible. Always long phone queues. Some receptionists don’t have a clue what they are going on about and give wrong information out which is causing terrible trouble and serious consequences. Being told the surgery cannot deal with urine samples even though the receptionist told me to go to the surgery and take it in to be done was then told to go to an urgent treatment centre as they couldn’t deal with it which is ridiculous! Then ended up being pushed from pillar to post at the hospital and wrong results given which has caused me to have a severe raging uti which was untreated for nearly 2 weeks due to the surgery not being able to deal with it. It’s really not good enough. Being told they have no appointments for smear tests and to phone back at the end of the month! To then phone back at the end of the month and be told oh you’ll have to phone back again at the end of the month as we don’t have any appointments! Managed to get one eventually for over 6 weeks time which is ridiculous as it’s already 5 months overdue because of the surgery messing around. Many complaints have been made and they do nothing about it. Was meant to have a phone call from a gp got to half 5 and phoned to check the phone call was still going to happen to be told yes your on the list and will get a call back! Got to 8pm and nothing! Phoned the next day to be told the doctor who was going to call isn’t in until the following week but was about urgent medication which I had ran out of and needed urgently explained this and got told would have to wait until the following week. Absolutely disgusting service!! They don’t care about their patience just the money they get for them. Absolute joke.
Visited March 2023
Maritime Health Partnership has not yet replied.
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Review titled Dont bother
Rated 1 star out of 5
by Anonymous - Posted on 20 March 2023
Since the merger with Maritime Health it has become impossible to get an appointment to see a doctor,a telephone consult is near impossible an utter waste of time.
Visited March 2023
Maritime Health Partnership has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Amanda Mitchell - Posted on 11 February 2023
Went for one procedure and came out having completed must outstanding medical conditions . Time wasn’t an issue which is always a better experience. Thank you
Visited February 2023
Maritime Health Partnership has not yet replied.
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Review titled Great practice and Drs
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2023
The dr was very personable and put me at ease, she explained everything clearly and I felt she was extremely thorough. I’d be very happy to see her again anytime I need an appointment.
Visited February 2023
Maritime Health Partnership has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Julian pollard - Posted on 16 February 2023
Staff are very friendly and extremely helpful and the surgery is always clean and tidy.would never hesitate from my experience to recommend this place to someone else.
Visited February 2023
Maritime Health Partnership has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 14 January 2023
The 2 nurses were lovely and friendly made me feel at ease nothing was to much trouble and I didn’t feel rushed was nice seeing a actual person
Visited January 2023
Maritime Health Partnership has not yet replied.
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Review titled Great doctor
Rated 4 stars out of 5
by Nicola Cochran - Posted on 16 December 2022
Doctor I saw today is Amazing and alway put you at easy and dose not make you feel uneasy ,as like some of the doctors, and one thing is try to get through to get appointment is horrible, it not our fought there so many phoning
Visited December 2022
Maritime Health Partnership has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Philip smith - Posted on 21 January 2023
Great service got appointment asap and dr was very helpful and made numerous phone calls checkup to see how I was getting on amazing service was really well liked after
Visited December 2022
Maritime Health Partnership has not yet replied.
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Review titled Great service & love the communication
Rated 5 stars out of 5
by Carol Ford - Posted on 09 December 2022
Was phoned in time for my consultation & my prescription was issued speedily and onto my apps. Brilliant. My only concern is that booking an appointment is challenging- please make this more straightforward and accessible.
Visited December 2022
Maritime Health Partnership has not yet replied.
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Review titled Good patient care
Rated 5 stars out of 5
by Anonymous - Posted on 30 December 2022
From receptionist through to Dr, excellent care and service, especially one particular Receptionist who over and beyond with support and communication. Dr was open, kind, informative. In fact treatment all round was excellent.
Visited December 2022
Maritime Health Partnership has not yet replied.