Maybush Medical Centre
Belle Isle Health Park, Portobello Road, Wakefield, West Yorkshire, WF1 5PNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Maybush Medical Centre.
Reviews
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Review titled Compassionate treatment
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
I had a phone conversation with a practice nurse regarding treatment for my son. She spoke to me with compassion and understanding and recognised that I was struggling too. She made an appointment to see me and has supported me with my issues in a professional, effective and caring way. I am really grateful. Most consultations are very transactional now because of the pressure on NHS resourcing so to be treated with compassion and professional kindness was a very welcome experience. When we are vulnerable, to be treated with care is very much appreciated. Thank you. Small things make a huge difference
Visited September 2023
Review titled Maybush Medical Centre
Replied on 28 September 2023
We are extremely proud of our team who deal with all patients with care and compassion. We are so very pleased to hear that you got such an excellent service from us, and we wish you and your son the very best of health. Small things do make a huge difference so thank you for taking the time to leave a review. We really do appreciate it.
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Review titled Quick and painless flu jab
Rated 5 stars out of 5
by Richard Ingram - Posted on 27 September 2023
Very easy to book an appointment.for Saturday morning went in on time fory flu jab in & out in a few minutes it was once again very well organised in our very clean and well maintained local surgery.Everyone was so polite and helpful .Thank you everyone
Visited September 2023
Review titled Maybush Medical Centre
Replied on 28 September 2023
Thank you Richard for taking the time to share your experience about our flu clinics. We pride ourselves on the excellent delivery of this service and put lots of time and effort into ensuring that it runs as smoothly as possible for patients. Each year we vaccinate more than 2000 patients so its no mean feat but we love it!! :-))
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Review titled Good pratice
Rated 5 stars out of 5
by Yorkshire Lass - Posted on 07 October 2023
Went for my flu jab today. Arrived a little early but got a lovely warm welcome and instructed where to go. One min in queue then to nurse. Asked a couple of questions then had jab. Didn't even know nurse had done it so gentle. A bit of advice and then all done. And a cheery good bye from another lady on way out. Altogether a good experiance
Visited July 2023
Review titled Maybush Medical Centre
Replied on 10 October 2023
Thank you for your kind words. We have a fabulous team of staff and volunteers who treat patients with kindness. We're glad your experience at our flu clinic was a positive one :-)
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Review titled A Very Satisfied Patient
Rated 5 stars out of 5
by June Collinson - Posted on 06 July 2023
I had an appointment for my annual blood tests this afternoon. Despite leaving myself plenty of travel time there was a hold up on the way there and I had to do a big detour. I rang the surgery to explain. The receptionist was very understanding and said she would message the phlebotomist as I was her last appointment of the day. The phlebotomist agreed to wait for me and made me feel as though it was no trouble. Well done to both. Much appreciated.
Visited June 2023
Review titled Maybush Medical Centre
Replied on 14 July 2023
Thank you June for taking the time to leave a review! We are always keen to learn from patients' experience whether that be good or bad. I will ensure to pass on your comments to the staff members involved :-)
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 26 May 2023
I just wanted to feedback that this is a fantastic practice. I work in the NHS and positive feedback is not often given so I wanted to relay that the care I have received as been great. Every query is addressed in a timely manner, I have never not been able to get an appointment if I needed one and staff are friendly and keen to help you. Well done on such a great service
Visited May 2023
Review titled Maybush Medical Centre
Replied on 30 May 2023
Thank you for taking the time to provide us with such positive feedback! Sadly most service users only feedback negative experiences so it's a welcomed change to hear about things that have gone well for patients :-)
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Review titled They send you to another practice
Rated 1 star out of 5
by Anonymous - Posted on 24 April 2024
Elderly lady with rheumatoid arthritis and copd can’t get blood test which needs to be done every 2 week, they can’t fit me in expected to catch a taxi there and back at night to a different doctors
Visited April 2023
Review titled Maybush Medical Centre
Replied on 24 April 2024
Thank you for taking the time to leave a review. We are sorry to hear that you are disappointed with us. As a learning organisation we are keen to understand things that have not gone so well. Our appointments for blood tests are sometimes limited which means we need to offer alternative arrangements. Unfortunately this might mean that patients might have to travel. We don't send patients to another Practice; but instead we offer our services on an evening and a weekend but in a different building (currently at Trinity Medical Centre). We work as a Primary Care Network with other Practices to share services and make them more accessible for patients. You would still be having your bloods taken as a Maybush patient, we are just using their building when ours is closed. There is now also the option to have your bloods taken at a new service offered in the community by Pinderfields Hospital. This is on Cathedral Park near Jysk and Next. No appointment is necessary, you just need to take your blood form with you available from our Reception. You can also pre-book your regular 2 week appointments with us in advance to secure the appointment. We hope that has been helpful, and again thank you for sharing with us your experience.