Maybush Medical Centre
Belle Isle Health Park, Portobello Road, Wakefield, West Yorkshire, WF1 5PNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Maybush Medical Centre.
Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 September 2023
Called back the same day as promised and arranged an appointment with a GP the same day. No complaints.
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Thank you for taking the time to share your experience. We try extremely hard to meet patient needs. I am pleased to see that we did that for you on this occasion :-)
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Review titled Frustrating
Rated 3 stars out of 5
by Anonymous - Posted on 23 September 2023
Contact is very infuriating! Trying to get past the initial answer of the call, yet I am told initially I could be struck off if impolite!
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Sadly we have a minority of patients who think its acceptable to shout and swear at staff whilst only doing their job; some have even threatened us with violence. We really are very sorry that you find this frustrating but we feel it absolutely necessary to advise patients that this behaviour will not be tolerated. We hope you understand that and agree that staff should be treated with respect in exactly the same way that we treat patients :-(
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Review titled Lovely nurses so polite
Rated 5 stars out of 5
by Milly - Posted on 23 September 2023
The nurses here who gave me my winter flu jab are so polite and very friendly. Made me feel relaxed and were very welcoming.
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Hi Milly, glad you had a positive experience. We pride ourselves on how successful our flu clinics are. Thank you so much for taking the time to share this :-)))
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Review titled Best practice in Wakefield
Rated 5 stars out of 5
by Mr N Fletcher - Posted on 24 September 2023
Had my flu jab today very friendly and efficient staff was in and out in about 90 seconds brilliant surgery.
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Thank you Mr Fletcher! We very much appreciate your feedback and its so good to know that we are the 'best practice in wakefield' :-)))
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Review titled OK
Rated 4 stars out of 5
by Anonymous - Posted on 23 September 2023
They are trying hard to improve services and are using electronic resources to assist with this. They have recruited new staff but they are still unknown, it does sometimes concern me that I don't get the same doctor and have to repeat my history.
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Thank you for sharing your thoughts with us. Yes we do have lots of new starters in post, so we ask that patients bear with us whilst they undergo their training. Our GPs are part time so its not always possible to always see the GP. Although providing a short history is helpful, please rest assured that all GPs have access to your medical history. We are however, working on providing more pre-bookable appointments for continuity of care.
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Review titled Great practice
Rated 5 stars out of 5
by Samantha Riding - Posted on 19 September 2023
This is a fantastic surgery, managed to fit me in straight away for important blood test, otherwise i would have had to sit for 2 hours at Pontefract Hospital for one. They have always gone above and beyond and referred me to 3 specialists.
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Hi Samantha. Thank you for taking the time to share this with us. We very much appreciate it. We will always try and go above and beyond for our patients and i'm glad this ethos met with your needs on this occasion. Hope you got the results and the support from the specialists that you needed
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Review titled Great practice
Rated 4 stars out of 5
by Stuart Bellas - Posted on 23 September 2023
Attended for my flu jab and as usual the whole operation was carried out pleasantly and efficiently and I was out again in a matter of minutes.
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Thanks Stuart! We much appreciate your feedback and glad that the flu clinic ran well for you. Be sure to continue sharing your experiences with us! :-))
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Review titled Very efficient practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
Attended for flu vaccination almost no waiting time vaccinator very pleasant and professional obviously very well organised the environment was calm and reassuring inspiring confidence
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Thank you for your kind words! It is reassuring to know that your experience is positive. We spend many hours organising the flu clinics so its good to know that the hard work pays off. I will be sure to pass this onto our friendly team of vaccinators :-)
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Review titled Visit
Rated 5 stars out of 5
by Peter Craven - Posted on 23 September 2023
Attended flu jab clinic -very efficient . No complaints. However trying to book an appointment with GP is virtually impossible
Visited September 2023
Review titled Maybush Medical Centre
Replied on 26 September 2023
Thank you Mr Craven for taking the time to share your feedback. We are glad that you appreciate the efficient flu clinics that we deliver. We pride ourselves on been the best! :-))) In terms of GP appointments, the GP is not always the best person for the job. We have access to more healthcare professionals than ever and some days we have unfilled appointments. Reassuringly, appointments to see a healthcare professional at the Practice is not difficult. Healthcare professionals can treat, prescribe, refer & issue sick notes, in exactly the same way as a GP.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
Straight forward in getting an appointment and when seen everything was just fine. I was very pleased with the outcome.
Visited September 2023
Review titled Maybush Medical Centre
Replied on 10 October 2023
We are really pleased to hear that your outcome was a positive one. It is also reassuring to know that your experience at getting an appointment was straight forward. Thank you for taking the time to leave your feedback