Medwyn Surgery
Reigate Road, Dorking, Surrey, RH4 1SDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Medwyn Surgery.
Reviews
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Review titled Superb service
Rated 5 stars out of 5
by Andrew Collins - Posted on 19 February 2023
I used the online form to report an ear infection. I submitted the form at 14.15 on the Friday and received a phone call at 2.20 offering me an appointment that same day at 15.00. The person who saw me could not have been more friendly and helpful. Absolutely brilliant service
Visited February 2023
Review titled Medwyn Surgery
Replied on 20 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Wonderful health centre
Rated 5 stars out of 5
by Michael Hartley - Posted on 16 February 2023
Medwyn’s are an extremely efficient caring practice and every member of staff have always been very kind, informative and supportive. We feel calm and cared for.
Visited February 2023
Review titled Medwyn Surgery
Replied on 17 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Marion Hampton - Posted on 17 February 2023
I was pleased to see a Doctor in person. To be able to speak face to face. I do not like to speak to a doctor via face time or phone.
Visited February 2023
Review titled Medwyn Surgery
Replied on 17 February 2023
Thank you for taking the time to let us know your experience of Medwyn. 83% of all our appointments in the last 6 months were face to face. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Caring Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
My GP took my concerns about the side effects of my current medication. He listened to my concerns patiently and offered me guidance professionally. His duty of care and candour were exceptional.
Visited February 2023
Review titled Medwyn Surgery
Replied on 20 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Quick and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2023
A potential problem was identified from an e-mail message I sent and an appointment was organised that day to examine and identify the next steps to be taken
Visited February 2023
Review titled Medwyn Surgery
Replied on 17 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Superb service
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2023
I had to have blood tests and an ECG..was easy to get back to back appointments within a week, even though 2 different nurses were required. Tests were done on time, quickly and efficiently by very friendly nurses who were both brilliant at calming my nerves.
Visited February 2023
Review titled Medwyn Surgery
Replied on 06 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Wonderful Practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 February 2023
A great practice and an excellent Dr. Only a short wait and a very useful asthma review with lots of good advice.
Visited February 2023
Review titled Medwyn Surgery
Replied on 05 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled So responsive and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2023
I have found Medwyn to be such an efficient, friendly and responsive practice. I live with a long term condition and I have felt really supported and safe. Recently I enquired online about some follow up tests post discharge from hospital - within 24hrs I'd had a response, been able to book an appt and had the tests done. Brilliant. Thanks so much for everything that you do.
Visited February 2023
Review titled Medwyn Surgery
Replied on 17 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Brilliant practice, caring staff and incredibly helpful
Rated 5 stars out of 5
by Madelaine Carpenter - Posted on 10 February 2023
I feel very lucky to have had such positive experiences with this practice, I have recently had to call regarding extremely sensitive issues and have had every query met with an understanding that has soothed my worries and anxieties. The Doctors at this practice are extremely gracious and accommodating, I feel blessed to know that I am in such good hands if ever I need assistance regarding my health. I would recommend this practice to anyone in need of non-judgemental, genuinely caring communication. The outcome following my recent visit has resulted in a quicker diagnosis and the confidence that I needed.
Visited February 2023
Review titled Medwyn Surgery
Replied on 11 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2023
Other than the phone system, which is dreadful, I can't fault the practice. Top marks ! The doctors are lovely as are the nurses. Most of the receptionist are also really great. Very helpful and friendly.
Visited February 2023
Review titled Medwyn Surgery
Replied on 17 February 2023
Thank you for taking the time to give us your feedback. The good news is that our phone system is going to be upgraded in March and this should bring about considerable improvements. We try to encourage patients to use the online request portal on the website rather than to call the surgery as they will receive a quick response and the telephone lines can be left available for those who are unable to access the internet. Thank you again for your feedback Kind regards Nanette Nobes (Practice Business Manager)