Medwyn Surgery
Reigate Road, Dorking, Surrey, RH4 1SDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The best practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2023
I wish my doctors were closer to where I live but I would never change! Even though there is a different practice here. Medwyn Surgery has been the best experience for my health. The staff are kind, compassionate and understanding. They don’t treat you like a number but like a human being which is everything.
Visited February 2023
Review titled Medwyn Surgery
Replied on 06 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2023
All staff always smile and make you feel welcome and cared for. Also very efficient and professional. Really excellent in every way.
Visited February 2023
Review titled Medwyn Surgery
Replied on 20 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Caring and professional
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2023
I was rung with my blood test results - the doctor took care to explain and reassure me. I couldn't ask for better service.
Visited February 2023
Review titled Medwyn Surgery
Replied on 06 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Thorough check up
Rated 5 stars out of 5
by Patricia Rogan - Posted on 14 February 2023
Asthma review. Really thorough and didn’t feel rushed at all! Answered all of my questions and put my mind at ease!
Visited February 2023
Review titled Medwyn Surgery
Replied on 17 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled We are very fortunate
Rated 5 stars out of 5
by Jeremy Heal - Posted on 05 February 2023
My GP takes care of my health without even being asked. I appreciate this hugely. This a a most efficient and friendly practice with a very high level of patient care.
Visited February 2023
Review titled Medwyn Surgery
Replied on 06 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Holistic care
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
Having seen lovely nurse for general medical review, my gp face to face was organised in line with a pre booked bloods test and ecg , to cover all bases and left me feeling nurtured, valued as a patient and at all appointments that my health and well-being was and is a priority to the practice. My symptoms could have been explained away as exhaustion from battling with a demanding work role and balancing with complex caring for a family with many needs , but staff in the practice empowered me to ask for help . They didn’t make me feel like a failure for needing reassurance and bolstered my achievements against the odds of my own mental health history. Unlike my work environment ( teaching) I feel genuinely cared for by Medwyn practice and my recent visits have made me realise I’m not “ bothering them “ if I have health worries.
Visited February 2023
Review titled Medwyn Surgery
Replied on 20 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Friendly & efficient
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2023
Made my high cholesterol diagnosis via blood test ECG etc with the nurse plus doctor liaison very easy and reassuring
Visited February 2023
Review titled Medwyn Surgery
Replied on 06 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Fantastic Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2023
Initial contact is made by filling out a request online . Answers are alway prompt/timely according to request . Communication to offer the appropriate appointment by which ever means is always quick , I generally do not wait longer than a day to resolve my request. Staff always helpful and polite and give good explanations and reason for any delays. Doctors : professional, knowledgeable , empathetic and very approachable. I feel very privileged to be a patient if this surgery , especially when comparing the service I get compared to friend dotted around the area and further a field . Thank you to all at Medwyn
Visited February 2023
Review titled Medwyn Surgery
Replied on 17 February 2023
Thank you for taking the time to let us know your experience of Medwyn. All feedback helps us ensure we continue to provide the best care possible to our patients. Kind regards Nanette Nobes Practice Business Manager
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Review titled Text messages sent for phone consultation
Rated 5 stars out of 5
by Roger Glanfield - Posted on 13 February 2023
Please can a text reminder for a phone appointment mention that it is a phone consultation as at present they show that appointment is at surgery
Visited February 2023
Review titled Medwyn Surgery
Replied on 14 February 2023
Thank you for taking the time to feedback your thoughts. We are aware that the text reminders can cause confusion as they only state that there is an appointment, not whether it is face to face or by telephone. The reminders get sent out automatically by the appointment software and we are working with the providers to try and see if it is possible to get a different message sent for different appointment types. Kind regards Nanette Nobes Practice Business Manager
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Review titled Very caring nurse oractitioner
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Had a very quick response to my online request reporting a UTI and a bit of discomfort. The nurse practitioner was very understanding of my problem and asked me to pop into the surgery to be examined
Visited February 2023
Review titled Medwyn Surgery
Replied on 09 June 2023
Thank you very much for taking the time to send us your comments. We are always looking to improve the service that we offer to patients and feedback is a vital way of measuring our success. Kind regards Nanette Nobes Practice Business Manager