Memorial Medical Centre
Bell Road, Sittingbourne, Kent, ME10 4XXContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Memorial Medical Centre.
Reviews
-
Review titled Difficult but Good Service!
Rated 4 stars out of 5
by Nicola Vogel - Posted on 20 June 2024
Difficult to get on the day Appointments but when you do get an appointment the staff are very helpful and accommodating. The lady doctor that we saw is a lovely lady & great with children. Never rushes you & listens to your concerns. Did have to wait for a ‘general’ appointment but she was amazing with my son. The reception staff were also very helpful and polite.
Visited June 2024
Memorial Medical Centre has not yet replied.
-
Review titled Staff rude and unhelpful
Rated 1 star out of 5
by Anonymous - Posted on 07 June 2024
Unfortunately the receptionists seem to have a lack of care and sympathy. Not friendly and speak over you. If the phones are not answered there is no choice but to go by person and this is frowned upon by the staff , no compassion . I waited 40 minutes to be seen
Visited June 2024
Review titled Memorial Medical Centre
Replied on 12 June 2024
Dear Patient Thank you for your feedback. I am sorry to hear of your frustration. We have worked really hard to improve the telephone system at the surgery. I would like to invite you to contact the surgery direct so that we can look into this case and investigate this incident to help us understand and improve further and potentially provide further staff training. You can email the details to memorialmedical@nhs.net kind regards Adrienne - Practice Manager
-
Review titled Amazing DR
Rated 4 stars out of 5
by Anonymous - Posted on 12 June 2024
DR, can’t thank you enough. all my health problems, worries and anxieties, she has released so much pressure and stress off of me, she is a fantastic listener and always gets to the bottom of things. After being passed about from pillar to post, she finally listened and took me seriously. Thank you again. Brilliant service goes above and beyond , I must add this was my first time meeting her.
Visited June 2024
Memorial Medical Centre has not yet replied.
-
Review titled Good experience
Rated 5 stars out of 5
by Steve Hart - Posted on 13 June 2024
Was treated with kindness, empathy and respect. My doctor gave me good advice and put wheels in motion straight away, it's help I needed and now will be guided in the right direction with the help of my GP
Visited June 2024
Memorial Medical Centre has not yet replied.
-
Review titled Grateful
Rated 5 stars out of 5
by Richard Hales - Posted on 09 May 2024
Very grateful for quick appointment today after a recent xray. Dr. E is absolutely amazing with my wife's medical conditions
Visited May 2024
Memorial Medical Centre has not yet replied.
-
Review titled Awful phone service
Rated 2 stars out of 5
by Anonymous - Posted on 04 April 2024
Tried multiple times to get through to the surgery and was unsuccessful, finally get through and put in to a queuing system, was on hold for 40 minutes and only got 2 spaces forward in the queue, how is reception only answering 2 calls in 40 minutes? After all this time sitting on hold after trying all day to get through I was then cut off as it was closing time. Terrible service.
Visited April 2024
Review titled Memorial Medical Centre
Replied on 09 May 2024
Dear Patient Thank you for your feedback. We have worked really hard to improve the telephone system at the surgery. I would like to invite you to contact the surgery direct so that we can look into this case and investigate this incident to help us understand and improve further. You can email the details to memorialmedical@nhs.net kind regards Adrienne - Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Rosemary - Posted on 25 April 2024
I really wanted to write this review about one particular GP but it won’t let me name her. Felt she listened to me and was very knowledgeable. She was very understanding and took her time to explain things to me. An excellent GP
Visited April 2024
Memorial Medical Centre has not yet replied.
-
Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
Had to arrange a blood test for six monthly PSA and Testosterone . Following cancer treatment very helpful, polite and friendly lady. Who dealt very efficiently with my request.
Visited April 2024
Memorial Medical Centre has not yet replied.
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 April 2024
My experience today was brilliant Doctor listened, was understanding and did everything she could to help me. Nothing was too much trouble and I wasn’t rushed.
Visited April 2024
Memorial Medical Centre has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Charles RUMBOL - Posted on 02 April 2024
Service and explanations and very thorough.seen on time was examined by both Doctors and a nurse,blood pressure was quite high so was checked and double checked.
Visited April 2024
Memorial Medical Centre has not yet replied.