Meon Health Practice
Yew Tree Drive, Whiteley, Fareham, PO15 7LBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick and easy
Rated 4 stars out of 5
by Anonymous - Posted on 21 February 2025
I was able to book the appointment online, which was great as I was able to easily see all the available days and times and pick the one that best suited me. The appointment was on time and the nurse friendly and helpful. She made me relaxed and comfortable. Thanks
Visited February 2025
Meon Health Practice has not yet replied.
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Review titled Quick response
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2025
Efficient, listened, understanding. Prescription sorted, emailed through to chemist. Problem sorted within an hour
Visited February 2025
Review titled Meon Health Practice
Replied on 07 February 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent experience with the practice and prescription helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with practice and how you felt we listened to and felt we were understanding and your prescription was actioned in a timely manner within an hour. We will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Review
Rated 4 stars out of 5
by Wendy Weaver - Posted on 10 February 2025
I filled in a form as required. Good response and quick. Told to bring a urine sample which l did. Also given antibiotics which worked. But it would have been nice to have been told the results even by text. When they arrived back in the surgery.
Visited February 2025
Review titled Meon Health Practice
Replied on 11 February 2025
Dear Wendy Weaver, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice, and how you found our response good and quick in response to your appointment request form. Thank you for your feedback around your test results, and please feel assured we will share this across our management team. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Good support provided by the surgery
Rated 4 stars out of 5
by Ana - Posted on 07 February 2025
Had to book a review of my contraceptive pill due to side-effects. The process was easy, quick and the nurses were extremely kind and gave me all the information I needed. All done through the phone which I believe was more than enough for this situation.
Visited February 2025
Review titled Meon Health Practice
Replied on 10 February 2025
Dear Ana, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and specifically your contraceptive pill review via telephone. We are pleased to hear you found the process for this review easy and quick and found our nursing team to be extremely kind and gave you all the information you needed. Please feel assured we will ensure this feedback is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Blood test
Rated 3 stars out of 5
by Anonymous - Posted on 20 February 2025
I was referred by my opticians. Who expressed that I should chase up my appointment. I did go in and was advised to follow up if I didn't hear. 10 days later, I popped in again and the reception chased. Within a couple of hours I received a text for an appointment. I booked a blood test. The nurse was lovely. I am still waiting on my results which should be back, but hopefully I will hear soon. I do now also have a hospital appointment. So I would say this was a positive experience.
Visited February 2025
Review titled Meon Health Practice
Replied on 21 February 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact to the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice and how following a referral from your opticians, you contacted the practice and you were follows up with an appointment and we are pleased to hear you found the nurse lovely. We will ensure your feedback is shared across our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Diabetes
Rated 4 stars out of 5
by Anonymous - Posted on 18 February 2025
Saw a nurse on my visit and she gave me a good check over and I listened to her and she listened to me and she answered all my questions
Visited February 2025
Review titled Meon Health Practice
Replied on 20 February 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with one of our Nurses and how you feel you were listened to, had all your questions answered and felt the check up was good. Please feel assured we will share this feedback with our wider teams. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Didn’t get what I asked for
Rated 3 stars out of 5
by Anonymous - Posted on 21 February 2025
I asked for a call from a doctor to discuss treatment for my son and how to prevent the issue returning again. Instead I received a text saying cream and shampoo had been prescribed to treat the issue. I didn’t need both, the cream on its own has always done the job. I still have no information on how to stop the issue returning.
Visited February 2025
Meon Health Practice has not yet replied.
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Review titled Helpful Doctor and receptionist
Rated 4 stars out of 5
by John Sarl - Posted on 20 February 2025
My problem could have been complicated! The receptionist took her time to unravel how best to triage me! The doctor who rang me also took time to sort things out with myself and my wife! Shortly after ending the call as promised I received another call to make me a face to face appointment at my shosen surgery for the following day
Visited February 2025
Review titled Meon Health Practice
Replied on 21 February 2025
Dear John Sarl, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. Your feedback about your recent contact with the practice helps us understand what we are doing right and where we can make improvements. We are delighted to hear of your positive experience with the practice how you found the receptionist took the time to support you and the doctor who called you also took the time for yourself and your wife. We are pleased to hear you were contacted to book a face to face appointment with the practice. Please feel assured we will ensure this is shared with our staff. These reviews are incredibly valuable to our practice as they really do motivate the team and help others in the community learn more about our services. Once again, thank you for contacting us and being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled 111 and Dr not working together
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2025
Had to call 111 who advised me to contact my Gp. After being sat on the phone for 20 minutes my mum drove me up there. To be told I needed to go to A and E I explained what 111 said and just got the reply, “yeah they do that all the time I wouldn’t take any notice”
Visited January 2025
Review titled Meon Health Practice
Replied on 16 January 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you are unhappy with your recent contact with the practice in regards to your care, and the response you had from our team. Please do feel assured this is not the level of service we pride ourselves on delivering, and apologise for any concern caused here for you. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback about your recent experience allows us to do just that. Be reassured your comments will be shared with our Practice Management as we continuously work to address areas of concern and further improve our service. These reviews are incredibly valuable to our practice as they really do help the team identify areas for improvement and also help others in the community learn more about our services. Your insight is appreciated and if you have any further concerns, please do let us know. As your feedback is anonymous, we are unable to review this further for you, however you can contact us directly via our website should you wish for a more formal response: https://www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, Gareth Evans Operations Manager
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Review titled Great practice most of the time
Rated 3 stars out of 5
by Anonymous - Posted on 25 January 2025
After being ignored twice asking for a PSA test despite a family history of it I was diagnosed later having advanced prostate cancer! I didn’t complain because the care given by the surgery when diagnosed was wonderful, but having a bad experience recently with getting the care I needed I thought you would like to know to prevent others from from experiencing the same
Visited January 2025
Review titled Meon Health Practice
Replied on 27 January 2025
Dear Patient, Thank you for taking the time to contact the Practice via NHS Rating and Reviews regarding your recent experience with us. We are sorry to hear that you recently had a bad experience with us when getting the care you needed. All feedback helps us understand what we are doing right and where we can make improvements, and your feedback about your requests for PSA tests, and how this has been handled is incredibly valuable to our practice as they really do help the team identify areas for improvement and also help others in the community learn more about our services. Be reassured your comments will be shared with our Practice Management as we continuously work to address areas of concern and further improve our service. Your insight is appreciated and if you have any further concerns, please do let us know. As your review is anonymous we are unable to provide any specifics in our response. You can contact us directly via our website should you wish for a more formal response: www.meonhealthpractice.co.uk/feedback/ Please accept our apologies once again and thank you again for contacting us and for being part of our practice. Yours sincerely, Gareth Evans Operations Manager