Mile Lane Health Centre
80 Mile Lane, Bury, Lancashire, BL8 2JRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 23 December 2024
I went to Mile Lane surgery this morning hoping at best for an appointment sometime in the next couple of weeks. Due to the nature of my problem and my obvious concern, I was allowed to a short review with the Advanced Nurse Practitioner. She was marvellous, listening to me at first, then explaining the possible causes, whilst giving me some reassurances and comparative peace of mind. My condition is still unknown for certain but I feel much happier to have gone and received some excellent advice. The lady on Reception even squeezed me in for a blood test tomorrow morning at 8.00am. I can enjoy Christmas a lot more now, knowing I'm in such capable hands. Thank you everyone at Mile Lane 🙏
Visited December 2024
Review titled Mile Lane Health Centre
Replied on 13 January 2025
Thank you for comments regarding your recent experience when contacting the practice for an appointment recently. The Practice would be grateful if you could complete a Friends & Family Test form at your next appointment (available at the front reception desk).
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Review titled Wonderful service
Rated 5 stars out of 5
by Kim Hogan - Posted on 05 December 2024
Having reported my symptoms via Ask My GP I was promptly contacted by the nurse practitioner who ordered further tests. The tests were carried out promptly and the results followed within a few days. An excellent service.
Visited November 2024
Review titled Mile Lane Health Centre
Replied on 06 December 2024
Thank you for making us aware of your recent reassuring experience with our Nurse Practitioner. The Practice would be grateful if you could complete a Friends & Family Test form at your next appointment (available at the front reception desk).
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Review titled Fantastic Nurse Practitioner
Rated 4 stars out of 5
by Chris Halliwell - Posted on 09 September 2024
She has been very thorough and extremely helpful with my blood test results. She has explained each test in detail and has also recommended that I should request more information from other practitioners dealing with my health. She also organised a prescription for medication I needed, she was very helpful.
Visited September 2024
Review titled Mile Lane Health Centre
Replied on 10 September 2024
Thank you for letting us know about your recent positive experience with our Nurse Practitioner. We do value all comments so we would be grateful if you could complete a Friends & Family Test form at your next appointment.
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Review titled Great Experience
Rated 5 stars out of 5
by John - Posted on 15 August 2024
I am normally a very fit person, but have experienced a number of issues this last few months. This has resulted in me having to contact mile Lane Health Centre on several occaisons. Whilst I am not a big fan of ask my G.P., I have always been seen or contacted, and referred for other tests. Just recently, after an X-Ray, I had a steroid injection into one of my joints. The service I have received has been excellent and I would thoroughly recommend this practice.
Visited August 2024
Review titled Mile Lane Health Centre
Replied on 10 September 2024
Thank you for your positive comments and recommending our practice. We would be grateful if you could complete a Friends & Family Test form at your next appointment to show this.
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Review titled Would not register me living 2 miles away
Rated 2 stars out of 5
by Anonymous - Posted on 04 July 2024
I contacted this surgery a couple of week ago via phone. I was first told they can not accept me. As i live over a mile and half away. However i could e mail manager. I was to unwell to even write down any e mail. She said sorry. I replied. But your not sorry are you? The next day i felt more able to write/ send an e mail. I telephoned. Stating i called other day. Was told you can not register me. Im out of attachment area. No mention of the e mail manager option. I mentioned the option given days prior. Eventually she gave me the e mail. I found This receptionist rude. I am actually quite unwell. So i decided to not bother. Pleading with a surgery with admin staff who play ' gate keepers' Id rather have ' no gp' than be treated confused this way Ive now registered with the closest. But not the best So i just looked at other gps. And It states you take out of attachment patients? Wow. Even though i need a good gp based on the reviewed fab feed back i first saw here. My experience was anything but...im sorry but very disappointing
Visited June 2024
Review titled Mile Lane Health Centre
Replied on 17 January 2025
We have noted your comments regarding registering with our Practice. Patients are asked to fill in a registration form and the surgery will decide if they can accept the application as an out of area patient. However, it can affect NHS services such as home visits and urgent care from a GP, including out of hours, and community services such as physiotherapy and midwife apts. If you had emailed the practice, to ask that your request was passed to the Practice Manager, then your application to join the practice could have been given consideration. You can get emergency treatment from a GP surgery for up to 14 days if you are away from home i.e. on holiday. If your treatment lasts longer than 14 days then you would need to register as a temporary resident. You state that you are with another GP Practice and that you are unwell, so we hope that you are receiving the treatment that you need.
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Review titled Absolutely wonderful
Rated 5 stars out of 5
by Mike Preece - Posted on 15 February 2024
I met with the Advanced Nurse Practitioner today as I was concerned by ongoing ear pain. She was very friendly and put my mind at ease quickly with her first-class, professional and caring approach. Thank you so much.
Visited February 2024
Review titled Mile Lane Health Centre
Replied on 05 June 2024
Thank you for letting us know about your recent positive experience with our Nurse Practitioner. This has been given to her. We would be grateful if you could complete a Friends & Family Test form at your next appointment.
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Review titled Reassuring Consultation
Rated 4 stars out of 5
by Nicola Buckle - Posted on 22 February 2024
Had a very helpful, reassuring consultation with a lovely ANP today. Thorough examination and referrals for further investigation made and put my mind at ease. Not rushed in the slightest and everything explained well with the chance to ask questions. Went away feeling satisfied and reassured. Thank you
Visited February 2024
Review titled Mile Lane Health Centre
Replied on 05 June 2024
Thank you for taking the time to comment regarding your reassuring appointment with our Nurse Practitioner. This has been passed on to our clinician. Please could you kindly complete a Friends & Family Test form when next in surgery
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Review titled So personable
Rated 5 stars out of 5
by Nicola FP - Posted on 23 January 2024
The advanced nurse practitioner that my daughter saw today, and who dealt with me through multiple illnesses prior to Christmas, was so friendly, supportive, knowledgeable, and clear in her explanations of the symptoms experienced. She was so engaging with my 7 year old, who previously, had been anxious about going to the doctors. I thoroughly appreciated the personable way in which both me and my daughter were dealt with. Thank you.
Visited January 2024
Review titled Mile Lane Health Centre
Replied on 19 February 2024
Your comments regarding your experience with our NP have been passed on accordingly. Thank you. Our NP will be pleased to hear these comments.
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Review titled Excellent service
Rated 5 stars out of 5
by Sue Hobson - Posted on 22 January 2024
Just been for routine blood test. Mentioned my lingering cough to the nurse who arranged for me to see the advanced nurse practitioner there and then. I left with a prescription and advice on next steps if no improvement. So joined up and impressive. Thank you and thanks also to reception staff for their efficiency.
Visited January 2024
Review titled Mile Lane Health Centre
Replied on 19 February 2024
Thank you for your overall positive comments regarding the practice and its teams. These will be passed on to all.
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Review titled Excellent experience
Rated 5 stars out of 5
by L. walsh - Posted on 27 January 2024
I had an appointment with the ANP this week. She was very friendly and thorough. I didn't feel rushed and I felt my concerns were listened to. Thank you.
Visited January 2024
Review titled Mile Lane Health Centre
Replied on 19 February 2024
Thank you for your comment regarding your appointment with our Nurse Practitioner. This will be forwarded on accordingly.