MILTON ROAD SURGERY
12 Milton Road, Grays, Essex, RM17 5EZContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about MILTON ROAD SURGERY .
Reviews
-
Review titled My experience
Rated 5 stars out of 5
by George B - Posted on 05 January 2024
I found start and questions straight forward and felt comfy to answer. And I was quite happy to answer. And think all okay. Thank you. GB.
Visited January 2024
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 15 January 2024
Dear Mr Brame. Thank you for taking the time to leave a review. I am pleased to hear that you have had a good overall experience with the practice. Elaine Jordan, Practice Manager.
Provided by Working Feedback
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
The doctor I saw with my daughter was very attentive and had a lovely manner. She explained every thing in detail to both myself and my daughter and was very reassuring.
Visited January 2024
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 15 January 2024
Dear Patient. Many thanks for taking the time to leave a review. It is always good to receive positive patient feedback and I am delighted that the member of staff you saw was able to reassure you and that you received a detailed explanation. Thank you once again. Elaine Jordan, Practice Manager.
Provided by Working Feedback
-
Review titled My experience
Rated 5 stars out of 5
by Oluwatofunmi A - Posted on 12 January 2024
From the Admin who booked my appointment and the Doctor who attended to my daughter. Excellent Service overall .?
Visited January 2024
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 30 April 2024
Dear Patient. Thank you for taking the time to leave a review. I am very pleased to hear that you received a good service from us. It is always good to hear positive comments. Elaine Jordan, Practice Manager.
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
The surgery was easy to find and we were not kept waiting very long when we arrived, and there were not too many people in the surgery while we waited.
Visited January 2024
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 30 April 2024
Dear Patient. Many thanks for leaving your comment. I am delighted that you found our services quick and convenient to access. Elaine Jordan, Practice Manager
-
Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 15 December 2023
Quick to get appointment. Very pleasant Nurse Practitioner, good examination and prescribed medication helped me get better
Visited December 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 18 December 2023
Dear Patient. Many thanks for leaving your feedback. We are very pleased that you are satisfied with our services and that you were able to access them quickly. I am pleased to hear that you are better now. Elaine Jordan - Practice Manager
Provided by Working Feedback
-
Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 08 December 2023
The receptionist at Grays Surgery was pleasant and extremely helpful. She had a prescription issued for me within an hour, after me finding out from Milton Road a letter, the the Urology Department at RNOH expressing a prescription be raised for me, had been overlooked by them.
Visited December 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 28 December 2023
Dear Patient. Thank you for leaving a review. I am very sorry to hear that you had a problem with getting your prescription from Milton Road Surgery. I would value the opportunity of discussing the problem with you in more detail in order to understand what happened on that day. If you would like to speak to me please contact me at the surgery. Thank you . Elaine Jordan. Practice Manager.
-
Review titled My experience
Rated 4 stars out of 5
by Gillian S - Posted on 09 December 2023
Did not have to wait, my app was 1.50pm and was there by 1.40pm and had my vaccination and out of surgery by 1.45pm bit of a bind having to go into Grays and pay to park in Morrisons, then walk up the top of the high street, when my GP is in Milton Road,
Visited December 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 28 December 2023
Dear Gillian. Thank you for taking the time to leave a review. I am very pleased to hear that you were seen in a timely manner when you visited our Grays site. Since Milton Road and Grays Surgery have merged, we are able to book patients at either site, which offers more flexibility to patients. However, I do understand the problem with parking in Grays Town centre. Thank you once again. Elaine Jordan, Practice Manager.
-
Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 09 December 2023
Went to doctors with pain from hernia and doctor phone with results only to carry on suffering pain due to hernia being small ..i trouble sitting to eat my breakfast yesterday so totally unhappy.
Visited December 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 30 April 2024
Dear Patient I am sorry you are still suffering pain. If you have no improvement, please contact the practice and we will be happy to help you further. Elaine Jordan Practice Manager
-
Review titled My experience
Rated 5 stars out of 5
by Saheed A - Posted on 08 December 2023
The receptionist are friendly and my gp is caring and compassionate. They always listen to my problem and attend to my needs as soon as possible.
Visited December 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 11 December 2023
Dear Saheed, Thank you for taking the time to leave your review. I am please that you found our staff Helpful. I will pass on your comments to the reception team. Kind Regards Elaine Jordan Practice Manager
Provided by Working Feedback
-
Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 09 December 2023
The dr really listened however the service they recommended wasn’t suitable as was only for over 18’s so I had to sort it myself in the end
Visited December 2023
Provided by Working Feedback
Review titled MILTON ROAD SURGERY
Replied on 30 April 2024
Dear Patient. Thank you for taking the time to leave a review. I am sorry the service you were offered was not suitable for you. If you would like any other assistance please contact the surgery. Elaine Jrdan Practice Manager.