Modality Darlaston Practice
Pinfold Street, Darlaston, Wednesbury, West Midlands, WS10 8SYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Modality Darlaston Practice.
Reviews
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Review titled Exceptional Care from Practice Pharmacist
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
I am Very Grateful to the Practice Pharmacist for the thorough examination, diagnosis, advice and treatments. The cellulits is still a worry as antibiotics seemed to do nothing to help it. But she is reviewing and advising on further treatments and other health issues. However, I had to wait 10 days for an appointment to see a Doctor not knowing it was cellulitis or lymphedema and another 8 days for a blood test. Appointment waiting times at this practice are now unacceptable when it is asking for new patients to register but can't cope with or manage existing patient acceptable appointment waiting times for our care and needs. My husband had a chest infection issue and I put a request in on 2.12.24. Receptionist, rang him at 12.09pm and said there was a 10 day wait!!! But she had kindly found an evening appt at New Invention at 18.45 pm, we were very grateful. I am otherwise happy at my practice apart from this appointment waiting time issue. I've been here since birth, 65 yrs now. The review process is irritating at best, you type out a review and then it won't accept names etc. This should be instructed what can and cannot be included before you start to not waste peoples time and effort.
Visited December 2024
Review titled Modality Darlaston Practice
Replied on 03 January 2025
Dear Patient Thank you so much for your positive review. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards, Holly Patient Experience Team
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Review titled Excellent GP!
Rated 5 stars out of 5
by S Hussain - Posted on 03 December 2024
She is kind, considerate and perceptive. She listens well and explains things patiently & clearly before taking appropriate prompt action as neccesary; she's exactly what a competent practitioner ought to be and is a credit to her profession. Gold star!
Visited December 2024
Review titled Modality Darlaston Practice
Replied on 03 January 2025
Dear Patient Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind regards Holly Patient Experience Team
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Review titled Thorough Examination & Further Tests
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2024
Would mot accept review saying there were web address in but nonsense, there were no Web site addresses. Saved review in my notes
Visited November 2024
Review titled Modality Darlaston Practice
Replied on 03 January 2025
Dear Patient Thank you for your positive review. I will ensure it is shared with the team. Kind regards, Holly Patient Experience Team
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Review titled Good doctor
Rated 5 stars out of 5
by Lisa Wright - Posted on 14 October 2024
The doctor I saw today was very thorough and listened to me. I was please with how she acted and checked everything.
Visited October 2024
Review titled Modality Darlaston Practice
Replied on 01 November 2024
Dear Lisa Thank you so much for your positive comments. It is a pleasure to receive your feedback and I will ensure it is shared with the team. Kind Regards, Holly Patient Experience Officer
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Review titled Great practice
Rated 5 stars out of 5
by Kerry Clifft - Posted on 20 September 2024
Doctor I spoke to today, listens to me. Had patience with me and treated me effectively. She was kind and understanding
Visited September 2024
Review titled Modality Darlaston Practice
Replied on 26 September 2024
Dear Kerry Thank you for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Holly Patient Experience Team
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Review titled Good Practice
Rated 5 stars out of 5
by Tammy Roy - Posted on 16 September 2024
my doctor was very thorough and went through everything to expect on my up-and-coming operations very satisfied with the service
Visited September 2024
Review titled Modality Darlaston Practice
Replied on 26 September 2024
Dear Tammy We are happy to see that you received great care from the surgery. Thank you for sharing your experience with us. Kind regards Holly Patient Experience Team
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Review titled No better than previous GP
Rated 2 stars out of 5
by Anonymous - Posted on 30 December 2024
Recently changed to this practice as previous GP changed and removed essential lifelong diabetic medication and equipment, without consultation with me! The items I have received for use with my diabetic pens are of no use to me and are too small for my needs. I have thrown them away. I now have to wait a week to speak to the pharmacist to tell them that they have made an error and their actions have caused me concern. Unacceptable. I will now endeavour to find a practice that fulfils their patients' needs, which is a very difficult process these days.
Visited September 2024
Review titled Modality Darlaston Practice
Replied on 03 January 2025
Dear Patient Thank you for taking the time to leave a review and I am very sorry to see that you have had a negative experience with the Practice. We are continuously improving our services to meet patient satisfaction. If you wish to discuss your experience further, please contact me directly using the following link: https://www.modalitypartnership.nhs.uk/contact Kind Regards, Holly Patient Experience Team
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 16 September 2024
Nice advice good communication and very quick and easy prescription was given to standard and sticking to what was required
Visited September 2024
Review titled Modality Darlaston Practice
Replied on 26 September 2024
Dear Patient Thank you for your review. We are so pleased to see that you are happy with our services. Kind regards, Holly Patient Experience Officer
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Review titled Good surgery
Rated 5 stars out of 5
by Amanda fox - Posted on 16 January 2024
Very happy with the service provided, also have access to extended hours appointments which is very useful if you are working after 6pm
Visited January 2024
Review titled Modality Darlaston Practice
Replied on 30 January 2024
Dear Amanda Thank you so much for taking the time to leave the Practice a positive review. This is much appreciated and will be shared with the team. Kind regards, Patient Experience Team
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Review titled Great doctor.
Rated 5 stars out of 5
by Chloe Ratcliffe - Posted on 14 December 2023
I can’t thank my doctor enough for all the help she has given me these past few weeks. She has really listened to everything I had to say. All of my issues were taken very seriously and she was very attentive when recording my problems. Very professional and called me back every single time with updates. She has made sure I was heard and backed my corner and has now got me an appointment at my local hospital which I desperately needed again. Brilliant doctor, very professional and kind. I would absolutely recommend her service and care.
Visited December 2023
Review titled Modality Darlaston Practice
Replied on 29 December 2023
Dear Chloe Thank you so much for taking the time to leave the Practice a positive review. This is very much appreciated and will be shared with the team. Kind regards Patient Experience Team