Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Montague Medical Practice.
Reviews
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Review titled Great staff
Rated 5 stars out of 5
by Kora - Posted on 21 December 2023
Great staff...take care of me..very friendly and helpful..everything was in time...many thanks...I hope in future surgery will stay in the same level
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Good service
Rated 4 stars out of 5
by Michael Fish - Posted on 20 December 2023
Very good service from what is obviously a very busy practice. They are friendly and accommodating. Keep up the good work.
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Getting better
Rated 4 stars out of 5
by Anonymous - Posted on 28 December 2023
Vast improvement over the last 12 months. Have even managed to see doctors and had an“urgent” referral. Pleasant receptionist greeting in a newish practice.
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice, and I am pleased to hear you are seeing an improvement. We are always working hard to improve our services we offer to or patients and it is great to hear something is working right! I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Friendly & helpful
Rated 5 stars out of 5
by Anonymous - Posted on 16 December 2023
Had my smear test and the nurse was great and put me at ease. I was provided with written information and given the opportunity to ask questions. I was also told what would happen with different outcomes of the test.
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. Attending for a smear is so important and I am pleased it was a positive experience for you. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled practice nurse appointment
Rated 5 stars out of 5
by rickrichards - Posted on 07 December 2023
my appointment was booked for 13:30 on a Wednesday; the surgery closes 12:30 to 13:30 on Wednesdays. I attended at 13:24 and the door was locked. The staff did not unlock the door until 13:33. I was then kept waiting until 13:38 until the nurse called me in. I was not in any particular rush but…this delay obviously kept me waiting, with no apology, but could also have caused further appointments with the practice nurse to run late. The practice nurse herself was efficient and polite.
Visited December 2023
Review titled Montague Medical Practice
Replied on 14 December 2023
Thank you for taking the time to leave a review. I am sorry we did not meet your expectations on this date. We were having a practice meeting and I am sorry we were a few minutes late unlocking the front doors, and no apology was offered. I am pleased that the outcome of your appointment was positive. Thank you again for taking the time to provide your feed back. Amanda Robinson, Practice Manager
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Review titled Always great care
Rated 5 stars out of 5
by Paul Robert Walker - Posted on 21 December 2023
I have been a patient of this practice for many years and always found the doctors/ nurses and support staff very caring and supportive and all my family have experienced the same and nothing is too much trouble and we must show all the staff respect in these very difficult times the NHS is going through,and must remember they are only human
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Prompt service
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2023
Our appointment yesterday for vaccination had to be cancelled at short notice due to staff illness but we were offered a new appointment this morning (on Saturday) and we had our jabs!!
Visited December 2023
Review titled Montague Medical Practice
Replied on 05 December 2023
Thank you for taking the time to provide feedback about your recent experience at Montague Medical Practice. I am very sorry we had to cancel your appointment at short notice, but I am pleased we were able to give you another appointment quickly! I will pass your feedback onto the staff. Thank you, Amanda Robinson, Practice Manager.
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Review titled Very Accommodating
Rated 5 stars out of 5
by John Ager - Posted on 14 December 2023
I had an important appt to obtain my annual MOT results and was running late due to the train barriers stuck in the closed position. Rang the practice and confirmed I would be approximately 15 minutes late. No problem. Was seen straight away with no time restraints and the Nurse was extremely helpful in responding to my many questions. Overall an excellent experience and would have no concerns in recommending. Given other appointments and queries that I have had, they have always been very helpful.
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Tracy Miller - Posted on 29 December 2023
Had my routine smear done by a very professional and friendly lady yesterday and it took less than a minute. It’s something that’s over and done with so quickly but could end up saving your life
Visited December 2023
Review titled Montague Medical Practice
Replied on 04 January 2024
Thank you for taking the time to leave a positive review about the practice, and our staff. I will make sure your comments are passed onto the full team. Thank you, Amanda, Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 10 December 2023
My consultation was fifteen minutes after appointment time my appointment was with the practice nurse for an annual review and I was happy with the review
Visited December 2023
Review titled Montague Medical Practice
Replied on 14 December 2023
Thank you for taking the time to provide your feedback. We are very grateful for your positive review, which will be fed back to all the staff. Kind regards, Amanda Robinson, Practice Manager