Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thorough service
Rated 5 stars out of 5
by Anonymous - Posted on 26 June 2024
I felt I had the practitioners full attention and that they had my best interest in mind. The person was also very thorough in terms of my medical history and care going forward.
Visited June 2024
Review titled Montague Medical Practice
Replied on 28 June 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you were satisfied with the outcome of your appointment Your feedback is greatly appreciated. Kind Regards, Michelle, Assistant Practice Manager
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Review titled My visit
Rated 5 stars out of 5
by As it is - Posted on 12 June 2024
Yesterday after trying 20 mins to get through to the surgery,,this was shortly after 8.15am I got told no more appointments available,,disappointed,,I obviously didn't sound good because the reception lady said I could see a nurse practitioner about 3.45 I know she squeezed me in,so thankyou for that.I had a real good check up with the practitioner who did all my obs,,and gave me a good check and duly medication was prescribed and a referral made to a clinic to also help me with my on going breathing problems,,who have rung me today.I know we get annoyed when we can't always get what we want and know the state of the NHS,,but these people only work for the NHS they don't run it,,there are a shortage of medical professionals as we know.I have been in there where the reception staff have had unpleasant people with unpleasant language flying about.Just give them a break.
Visited June 2024
Review titled Montague Medical Practice
Replied on 14 June 2024
Dear Patient. Thank you for taking the time to provide your feedback about your recent experience at the practice. I am sorry to hear that your struggled to get an appointment. I'm pleased that we could offer the emergency appointment and that you were happy with the outcome from the appointment. If you would like to discuss this further, please contact me at the practice. Kind regards, Michelle, Assistant Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Michael - Posted on 05 June 2024
Easy to book appointment on a day, mostly seen by the same doctor. So he has an understanding of the ongoing issues. All staff are very friendly and helpful.
Visited June 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Michael. Thank you for taking the time to provide positive feedback about your recent experience with the Practice. I will pass this onto the practice staff. Kind regards, Amanda, Practice Manager
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Review titled Felt rather disappointed at GP’s lack of interaction
Rated 3 stars out of 5
by Anonymous - Posted on 11 June 2024
Exasperated in actually obtaining an appointment in the first place, took over 80 phone calls just to get through at 8am . Felt GP not particularly interested in my list of symptoms when I did manage to see him
Visited June 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Patient. Thank you for taking the time to provide your feedback about your recent experience at the practice. I am sorry to hear of the issues you had getting through to the surgery and the doctor's management of your symptoms. If you would like to discuss this further, please contact me at the practice. Kind regards, Amanda, Practice Manager
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Review titled Good Energy
Rated 4 stars out of 5
by Robert Bannister - Posted on 24 June 2024
Fresh, updated practice. Clean and uplifting. Pleasant and helpful interaction with receptionist. Interpersonal Doctor even though a locum. Efficient and put at ease, I felt I was heard. No complaints
Visited June 2024
Review titled Montague Medical Practice
Replied on 24 June 2024
Dear Robert Bannister. Thank you for taking the time to provide feedback about your recent experience with the practice. I will feed this back to the practice staff. Kind regards, Michelle, Assistant Practice Manager
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Review titled Continued good service
Rated 5 stars out of 5
by Wayne - Posted on 05 June 2024
Another good appointment, about my ongoing complaint. I was listened to and not made to feel I was wasting time.
Visited June 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Wayne. Thank you for taking the time to provide your feedback about your recent experience with the surgery. I will pass your comments onto the practice staff. Kind regards, Amanda, Practice Manager
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Review titled Service ok
Rated 2 stars out of 5
by Anonymous - Posted on 18 June 2024
Didn’t feel doctor was bothered in and out in minutes not much of a discussion now found I have to leave a hundred word review find that difficult to do
Visited June 2024
Review titled Montague Medical Practice
Replied on 20 June 2024
Dear Patient. Thank you for taking the time to provide your feedback about your recent experience at the practice. I am sorry that you felt that the Doctor did not seem bothered during your recent consultation. If you would like to discuss this further, please contact me at the practice. Kind regards, Michelle, Assistant Practice Manager
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 06 June 2024
I called the surgery at 11am and was given a same day appointment which was great as I was a little concerned with my issue.
Visited June 2024
Review titled Montague Medical Practice
Replied on 12 June 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am pleased you had a positive experience with your appointment. I will feed this back to the practice staff. Kind regards, Amanda, Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by Mary - Posted on 29 June 2024
Got an appointment the same day the doctor we saw was really nice he explained everything so I could understand
Visited June 2024
Review titled Montague Medical Practice
Replied on 15 July 2024
Dear Mary. Thank you for taking the time to provide your feedback and leave 5 stars!. I am pleased to hear you have had a positive experience recently with the surgery. Thank you, Amanda, Practice Manager
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Review titled Wonderful service
Rated 5 stars out of 5
by Barbara - Posted on 12 June 2024
I received an appointment on the day that I wanted it on the day that I rang. I was examined and given medication and invited to return if the improvement wasn't as expected. Excellent service.
Visited June 2024
Review titled Montague Medical Practice
Replied on 14 June 2024
Dear Barbara. Thank you for taking the time to provide positive feedback about your recent experience with the practice. I will feed this back to the practice staff. Kind regards, Michelle, Assistant Practice Manager