Morris House Group Practice
Lordship Lane Clinic, 239 Lordship Lane, London, Greater London, N17 6AAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Natalie Lewis - Posted on 26 January 2023
This is my 2nd steroid knee injection and it really helped me alot, I'm no longer taking pain killers often. My GP was the one who recommended this treatment to me and conveniently the procedure is carried out at the practice
Visited January 2023
Review titled Morris House Group Practice
Replied on 27 January 2023
Thank you for your valuable comment and for supporting our service. This is important for us to be able to continue running our minor surgery clinics. The Morris House Group Practice
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Review titled Great surgeon and amazing assistant
Rated 5 stars out of 5
by Jasmine - Posted on 05 January 2023
The assistant and Doctor were Amazing , this was my second minor surgery of a pillar cyst removal, they made me feel very comfortable constantly checked on me. Removed the cyst perfectly, the whole procedure was pain free. The cysts were really causing me discomfort so I am grateful for this service at my gp.
Visited January 2023
Review titled Morris House Group Practice
Replied on 10 January 2023
Thank you for your valuable comment and for supporting our service. This is important for us to be able to continue running our minor surgery clinics. The Morris House Group Practice
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Review titled Very caring and understanding
Rated 5 stars out of 5
by Saheda Suleman - Posted on 12 January 2023
Very nervous when I attended but my doctor put me at ease with reassurance. Procedure went smoothly and I was kept informed of everything that was taking place. Very happy with care and service
Visited January 2023
Review titled Morris House Group Practice
Replied on 27 January 2023
Thank you for your valuable comment and for supporting our service. This is important for us to be able to continue running our minor surgery clinics. The Morris House Group Practice
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Review titled Happy with minor surgery appointment
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2023
Hardly had to wait and was seen very gently and professionally by the GP. The injection seems to be helping hope this lasts
Visited January 2023
Review titled Morris House Group Practice
Replied on 27 January 2023
Thank you for your valuable comment and for supporting our service. This is important for us to be able to continue running our minor surgery clinics. The Morris House Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2022
Very easy to get an appointment with helpful and friendly staff. Doctor explained everything clearly.
Visited December 2022
Review titled Morris House Group Practice
Replied on 16 December 2022
Thank you so much for your positive feedback. Your comments mean a lot to us, we do try our best to provide a good service to our patients. The Morris House Group Practice.
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Review titled worst
Rated 1 star out of 5
by Anonymous - Posted on 01 November 2022
Every time you call, you are in the queue for over an hour Even when you call first thing when they open. Always only one person answering the phone. Then when you get through appointments are all gone!! Been like this for years now I’m going elsewhere You will die if you rely on this surgery for any help
Visited November 2022
Review titled Morris House Group Practice
Replied on 02 November 2022
Dear Patient, We are sorry to hear about your experiences and thank you for your feedback. We have a number of Patient Care Administrators answering the phones each morning; to avoid queuing on the phone you can also use the online access (Patient Access) where you can book an appointment online without having to call up. It would be helpful if you could arrange a mutual time to speak to the Practice Manager/Deputy Practice Manager so that we can look into your concerns and make improvements where we can. Once again, thank you for your feedback. The Morris House Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2022
My experience as always been great was mead to feel comfortable and relax the doctors are good listener thank you
Visited November 2022
Review titled Morris House Group Practice
Replied on 25 November 2022
Thank you so much for your positive feedback. Your comments mean a lot to us, we do try our best to provide a good service to our patients. The Morris House Group Practice.
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Review titled Professional
Rated 5 stars out of 5
by Anonymous - Posted on 10 November 2022
I received minor surgery at the practice and found the experience to be of a high standard. It's something I would have expected to have to go hospital for so it was nice to receive the service locally.
Visited November 2022
Review titled Morris House Group Practice
Replied on 21 November 2022
Thank you for your valuable comment and for supporting our service. This is important for us to be able to continue running our minor surgery clinics.
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Review titled Left waiting again for no reason
Rated 2 stars out of 5
by Anonymous - Posted on 01 November 2022
So after calling this morning at 8:02 I’m left hanging on the phone for over 90 minutes only to be told there’s no appointments and I can’t be accommodated until next week. Bearing in mind this is after I was on hold yesterday morning but gave up after waiting too long. To make matters worse there was zero empathy or compassion from the person on the phone and even when I asked for an email address where I could raise my concerns I was simply told to go and get it from the website. I couldn’t believe it!!! 90 minutes waiting and you couldn’t be bothered to read me an email address. Just great!!!!
Visited November 2022
Review titled Morris House Group Practice
Replied on 02 November 2022
Dear Patient, We are sorry to hear about your experiences and thank you for your feedback. It would be helpful if you could arrange a mutual time to speak to the Practice Manager/Deputy Practice Manager so that we can look into your concerns and make improvements where we can. Once again, thank you for your feedback. The Morris House Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 November 2022
Booking the appointment was very easy and the medical staff were helpful and provided a great service
Visited November 2022
Review titled Morris House Group Practice
Replied on 21 November 2022
Thank you so much for your positive feedback. Much appreciated. Your comments mean a lot to us, we do try our best to provide a good service to our patients. The Morris House Group Practice.