New Queen Street Surgery
Syers Lane, Whittlesey, Peterborough, Cambridgeshire, PE7 1ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very welcoming nurse
Rated 4 stars out of 5
by Sandra Gutteridge - Posted on 29 November 2023
Was called in on time, welcomed,made to feel at ease.had blood pressure taken and bloods.lovely chat together.very positive
Visited November 2023
New Queen Street Surgery has not yet replied.
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Review titled Disconnected and too busy
Rated 1 star out of 5
by Robin - Posted on 12 October 2023
My most recent visit for Flu jab clinic has been positive. Easy process and welcoming. However, the surgery as a whole is too busy and disconnected from providing a supportive service or for me to feel they are concerned for my well-being. They are simply too busy / not staffed sufficiently to deliver any degree of customer service. Reception staff have clearly been stretched and take too much front of house pain, to allow them to relax and be helpful. It’s an awful position to see them in.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
Quick, efficient but also friendly. The queuing system was well organised and therefore, we were seen to immediately.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
I found that this service was quick and easy. I was in and out in 5 mins. There was literally only waiting around for 2 mins.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
For the the flu jab, it couldn’t have been better. Quick, efficient and professional. I would recommend it to friends
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Flu Jab at Stanground Surgery
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2023
Very organised, quick and easy to have my flu jab 2023. Friendly staff and no big queues. Good that the surgery arranged a Saturday for this purpose, as many working people struggle to go in the week.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Room for improvement
Rated 2 stars out of 5
by Anonymous - Posted on 12 October 2023
Going to Stanground surgery apart from prearranged vaccinations is still proving difficult. Steps have been made to let patients arrange appointments in advance but some reception staff still try to send you to Doctrin first.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
Had a flu jab at the practice at the weekend and it was the best experience of a flu jab I've ever had. Literally walked in and straight through to a practitioner, gave my required details and was all completed. Arrived, parked, had vaccine and was back in the car within 2 - 3 minutes. Excellent service and lovely, pleasant, friendly and welcoming staff. Well done!
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Well organised and smooth flu clinic
Rated 5 stars out of 5
by Mary - Posted on 12 October 2023
The flu clinic , held on a Saturday, was extremely well organised. Very helpful staff to help guide me to the correct room. The injection was painless and k was in and out in under 5 minutes.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Easy Flu Jab
Rated 5 stars out of 5
by Theresa - Posted on 12 October 2023
I received a text notifying me that I could just turn up before 1 pm on Saturday 7th October so I arrived about 11 am. Walked straight in and received flu jab and out again in no more than 5 minutes. Excellent service.
Visited October 2023
New Queen Street Surgery has not yet replied.