New Queen Street Surgery
Syers Lane, Whittlesey, Peterborough, Cambridgeshire, PE7 1ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor practice
Rated 3 stars out of 5
by Anonymous - Posted on 12 October 2023
Although the flu jab clinic was excellent early on in the day, the practice has gone downhill dramatically. It used to be a good practice but since Lakeside took over it is poor. Not the quality of the Dr's or most staff, but you cannot get appointments, Stanground surgery is but almost forgotten, Doctrin, the online system is offline alit, you can only access this between 8 - 10am currently. What a shame & what a shambles.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Call for Flu
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2023
Called me for a flu shot whilst I was shopping in the area, came start along and all done within the hour. Great communication , care and action. Well done.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2023
Doctor put me at ease explained everything what was going to happen and what he thought was happening to my body talked me through medication and what to do if it wasn't working coudnt fault him absolutely brilliant...so I would like to thank him again
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Flu Jab
Rated 4 stars out of 5
by Helen Hall - Posted on 12 October 2023
On this particular occasion, to receive my flu jab, the service was good. Easy to make the appointment, quick efficient service at the surgery. Sadly, not always the case nowadays.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Disappointed Patient
Rated 1 star out of 5
by Angela Hibbert - Posted on 13 October 2023
I did not enjoy the experience. I was invited by the practice for a flu jab but was questioned as to why I was there. I was asked about my medication to try and ascertain if I was entitled to a jab. I would welcome some feedback as to what action has been taken. The nurse was looking at my records and I told her I had Parkinsons. In my mind the fact I have Parkinsons should be highlighted on my records. I view this as a training opportunity for the nurse as her attitude was not showing the practice in its best light.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Well organised
Rated 4 stars out of 5
by Henry - Posted on 11 October 2023
Had my flu vaccination and everything was well prepared, friendly staff, minimal queuing. This review says I must leave a minimum of a hundred characters which is pretty dumb to enforce!!
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled A little chaotic and somewhat patronising!
Rated 4 stars out of 5
by Susan Hadfield - Posted on 12 October 2023
To begin with, I was told that my name wasn’t popping up on The screen to allow me to have the flu vaccination. I explained that I had been called by the surgery a few days previously inviting me to make an appointment for my seasonal flu vaccination. I was then told that just because the surgery had called me, this did not mean that I was entitled to a flu vaccination. I found this statement to be rather pointless and felt that I was being patronised! why would the surgery call me and invite me to book an appointment for a flu vaccination if I wasn’t entitled to one? I was shown into another room and received my flu jab. Due to it seeming not to be clear as to whether or not, I should be entitled to the flu vaccination, plus the feeling that I had been patronised, I found the experience a little stressful.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 October 2023
I went in to chase up my repeat prescription and staff could not have been more helpful, also to book appointment and receptionist was also very helpful
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Competent practice
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2023
Very efficient practice. Very organised and very polite. The flu jab was very well administered and with no stress or complications.
Visited October 2023
New Queen Street Surgery has not yet replied.
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Review titled Superb practice
Rated 5 stars out of 5
by Jason - Posted on 12 October 2023
The Queen St surgery practice is superb, they have always seen me when needed, they are quick to respond and all members of staff are extremely pleasant and very helpful. So glad we chose this surgery since moving here, it’s without question head and shoulders above our previous surgery.
Visited October 2023
New Queen Street Surgery has not yet replied.