Newhall Surgery
46-48 High Street, Newhall, Swadlincote, Derbyshire, DE11 0HUContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Newhall Surgery.
Reviews
-
Review titled Great visit
Rated 4 stars out of 5
by Audrey Foster - Posted on 10 August 2024
The doctor we saw was very understanding of my husbands condition. Gave very good advice. Also changed my husbands medication. We felt positive on our return home.
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Dear Audrey, thank you for taking the time to feed back to the Practice and thank you for your kind comments regarding the Doctor your husband's appointment was with. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Review
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2024
Seen by Dr x2 in 7 days Found her Very thourough Appointment she was Pleasant throughout Didn’t feel rushed Felt I was listened to
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Thank you for taking the time to feed back to the Practice and thank you for your kind comments regarding the Doctor you saw. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Good practice
Rated 4 stars out of 5
by Alice Page - Posted on 01 August 2024
I went today to see sf I think this is the 3rd time I've seen him. He is very patient and understands my needs. He listened to my concerns and offered a different way of doing my medication while I'm on holiday them booked me in with an appointment whenni return from my holiday to review how I've got on.
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Dear Alice, thank you for taking the time to feed back to the Practice and thank you for your kind comments which will be passed on to the relevant person. I will also pass your thanks onto all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Practice
Rated 3 stars out of 5
by Anonymous - Posted on 01 August 2024
This time it was to cancel an appointment for a blood test, no one else was there to take my monthly test, redone for later in month
Visited August 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Thank you for taking the time to feed back to the Practice and for your valued comments. I will pass this information on to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Great practice
Rated 5 stars out of 5
by Marie - Posted on 01 August 2024
Was listened to and doctor was very helpful with what i went for. Taking the time to explain everything to me
Visited August 2024
Review titled Newhall Surgery
Replied on 12 August 2024
Dear Marie, thank you for taking the time to feed back to the Practice and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Excellent
Rated 5 stars out of 5
by Richard W - Posted on 02 August 2024
The staff handle the situation very effectively and timely and was very helpful with the situation and would recommend the surgery to everyone
Visited July 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Dear Richard, thank you for taking the time to feed back on the service you received on your recent visit and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Good practice if you can
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
Had a blood test. Left a bruise. No results so I guess there is nothing wrong. Like the call back option when you cannot make an appointment.
Visited July 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Thank you for taking the time to feed back to the Practice and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 01 August 2024
Was seen quickly on this occasion although it is not always the case. The doctor I saw was very understanding and helpful
Visited July 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Thank you for taking the time to feed back to the Practice and thank you for your kind comments. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Good review
Rated 5 stars out of 5
by Anonymous - Posted on 01 August 2024
I was very happy with my review very informative the doctor was very kind to me overall good experience
Visited July 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Thank you for taking the time to feedback to the Practice. Thank you for your kind comments regarding the Doctor. I will pass your thanks to all members of our team. Many thanks. Claire - Management Assistant.
-
Review titled Receptionist actions
Rated 4 stars out of 5
by Darren - Posted on 03 August 2024
I was having a very bad reaction to tramadol and needed different painkillers. One receptionist insisted I came in even though I was vomiting constantly and had very little awareness of my surroundings. I stayed outside being sick waiting for my appointment with my wife, another receptionist came outside to assist me with sick bowels and gave comfort as I was confused mentally. She was truly amazing and helped me to keep in control which enabled us to see the doctor. My wife had to guide me through the process as I was confused about everything and my location. It didn't take too long to get approval for different painkillers from a senior doctor and I waited in the car for the very fast response from the chemist over the road, who went above and beyond to dispense them rapidly. My wife drove home and I sleep for over 12 hours solid to clear my system. I would truly like to hug that receptionist who helped me when I was out of it but I can't remember what she looks like though, just that she wasn't tall. The other receptionist probably just followed procedure and cut out the human element of the job, didn't really impress.I have worked in pharmaceuticals for twenty years in supervision and I know which one I would have on my team. But I did get to see an actual doctor to resolve the issue and get the correct pain relief. Even though I didn't know what or where I was. Very much appreciated for all the help I was given at short notice.
Visited July 2024
Review titled Newhall Surgery
Replied on 09 August 2024
Dear Darren, thank you for taking the time to feed back to the Practice and thank you for your kind comments. I will ensure that these are passed on with your thanks to all members of our team who were involved. Many thanks. Claire - Management Assistant.